“Working with Felicity J Lord has been very disappointing as ......”
1 Star Review
Aug 09,2023
By:
'Michele'
Aug 09,2023
Services: Property Management
Rent PCM: £1200
Would you recommend?: No
Postcode: E1
Property Management
Rent PCM: £1200
Postcode: E1
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Working with Felicity J Lord has been very disappointing as property management provider. Each time my tenants had an issue they had to call the property managers multiple times given Felicity's lack of response. Eventually I always had to fix the issue myself with the ...
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“Very happy with the ongoing service and advic......”
5 Star Review
Jul 31,2023
By:
'Stefan'
Jul 31,2023
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E1W
Lettings (as a Landlord)
Postcode: E1W
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Very happy with the ongoing service and advice by Cyrus in Wapping. Very helpful and professional throughout the process....
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“I've used Felicity J Lord to find a property ......”
5 Star Review
Oct 14,2019
By:
'Norma'
Oct 14,2019
Services: Sales (as a Buyer)
Sold price: £390000
Would you recommend?: Yes
Postcode: E1W
Sales (as a Buyer)
Sold price: £390000
Postcode: E1W
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I've used Felicity J Lord to find a property in Wapping and my main point of contact is Eduard Diac. Eduard has been amazing to deal with. He has been there for me throughout the whole process: finding the right property, negotiating and keeps giving ...
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“Literally the worst agency AVOID!!! unless you like giving them ......”
1 Star Review
Nov 05,2017
By:
'ML'
Nov 05,2017
Services: Lettings (as a Landlord)
Rent PCM: £3000
Would you recommend?: No
Postcode: E1
Lettings (as a Landlord)
Rent PCM: £3000
Postcode: E1
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Literally the worst agency AVOID!!! unless you like giving them thousands to do nothing. Lied to me and the tenant resulting in a 3 year tenancy terminating after 2 months!!! Would FJL refund the 3 YEARS worth of fees deducted up front?? No. Did they find a new ...
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Comment on agent fees
Completely rob the landlord
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“LANDLORDS BEWARE!!!! I would never use this agency again! from ......”
1 Star Review
Jul 11,2017
By:
'Tracy'
Jul 11,2017
Services: Lettings (as a Landlord)
Rent PCM: £1730
Would you recommend?: No
Postcode: E1
Lettings (as a Landlord)
Rent PCM: £1730
Postcode: E1
1
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LANDLORDS BEWARE!!!! I would never use this agency again! from start to finish a muddle. They found a Spanish tenant quickly & then rushed through the letting process to the effect that all credit referencing showed n/a; the e-mailed contract (no hard copy for me) ...
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Comment on agent fees
Huge fees for an easy let...Spanish tenant took the apartment from Spain on photographs only hence not even 1 viewing. COMMISSION REFUND PROVING DIFFICULT & 5 MONTHS OVERDUE
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“Very professional and helpful company.James is a very helpful ......”
5 Star Review
Feb 24,2017
By:
'Francesca'
Feb 24,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E1W
Lettings (as a Tenant)
Postcode: E1W
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Very professional and helpful company.
James is a very helpful and present agent .
Really raccomandet to found the right property for you!...
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Comment on agent fees
James
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“Felicity Lord are cowboys. Their plumber forced me to buy ......”
1 Star Review
Aug 18,2016
By:
'Jo'
Aug 18,2016
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: E1W
Lettings (as a Landlord)
Postcode: E1W
0
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Felicity Lord are cowboys. Their plumber forced me to buy a new boiler costing £3000 unnecessarily. My old boiler passed it's Gas Safety test, but a week later, once my tenant was in, FJL sent in their plumber to fix a minor problem with the toilet ...
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What agent could do to change your mind?
COMPLETELY UNREASONABLE AND HUGE... especially considering they did such an amazingly bad job.
Attached Filesnbsp;
Comment on agent fees
COMPLETELY UNREASONABLE AND HUGE... especially considering they did such an amazingly bad job.
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“I have used the services of FJ Lord for many ......”
5 Star Review
Feb 27,2016
By:
'Shona'
Feb 27,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E1W
Lettings (as a Landlord)
Postcode: E1W
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I have used the services of FJ Lord for many years to rent my flat in Tamarind Yard. The service I received this time was exceptional. Tomas not only organised my new tenancy with great efficiency but also organised the refurbishment of my flat (redecoration, ...
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Comment on agent fees
In line with what I would expect
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“We used Felicity J Lord to find tenants to rent ......”
5 Star Review
Feb 17,2016
By:
'Philip'
Feb 17,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E1W
Lettings (as a Landlord)
Postcode: E1W
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We used Felicity J Lord to find tenants to rent our riverside property in Wapping. We found their service to be excellent. Tomas handled most of the negotiations working alongside Serge and both were extremely efficient and professional in their approach....
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Comment on agent fees
Their fees were competitive - in line with other neighbourhood agents.
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“Tomas in FJ Lord did a great job and helped ......”
5 Star Review
Aug 06,2015
By:
'tsunehiro'
Aug 06,2015
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E1
Lettings (as a Tenant)
Postcode: E1
0
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Tomas in FJ Lord did a great job and helped me a lot. He was very polite and professional. I can highly recommend him....
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“Tomas and the agency were great and helpful with the ......”
5 Star Review
Mar 20,2015
By:
'Michael'
Mar 20,2015
Services: Lettings (as a Tenant)
Rent PCM: £1516
Would you recommend?: Yes
Postcode: E1W
Lettings (as a Tenant)
Rent PCM: £1516
Postcode: E1W
0
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Tomas and the agency were great and helpful with the process, flexible and overall it was a pleasure working with them, highly recommend them to everybody!!...
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“Tomas did a great job of eading us and showing ......”
4 Star Review
Mar 08,2015
By:
'EBM'
Mar 08,2015
Services: Lettings (as a Tenant)
Rent PCM: £2
Would you recommend?: Yes
Postcode: E1W
Lettings (as a Tenant)
Rent PCM: £2
Postcode: E1W
0
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Tomas did a great job of
eading us and showing appropriate properties. Unfortunately, FJL did not have adequate listings. I wish we could have done business....
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“Its great to be able to write such a positive ......”
5 Star Review
Aug 22,2014
By:
'Pete'
Aug 22,2014
Services: Lettings (as a Landlord)
Rent PCM: £990
Would you recommend?: Yes
Postcode: E1W
Lettings (as a Landlord)
Rent PCM: £990
Postcode: E1W
0
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Its great to be able to write such a positive review for Anett. I have been a landlord with Felicity J Lord for over 10 years (at this same office) and Anett has provided some of the best service I have received in that time. Anett ...
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“For 5 years of letting through F J Lord there have ......”
1 Star Review
Aug 08,2014
By:
'David'
Aug 08,2014
Services: Lettings (as a Landlord)
Rent PCM: £1235
Would you recommend?: No
Postcode: E1
Lettings (as a Landlord)
Rent PCM: £1235
Postcode: E1
2
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For 5 years of letting through F J Lord there have been numerous errors. My tenant has now left and the branch manager failed to inform rent collection he had gone resulting in my tenant wrongly being chased for non-payment of rent. Due to their policy ...
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Comment on agent fees
Fee percentage pretty high but policy of deducting commissions due a year in advance leaves a lot to be desired
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“Romualdas was helpful, affable, well prepared and always going the ......”
5 Star Review
Apr 29,2014
By:
'Ale'
Apr 29,2014
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: WAPP
Lettings (as a Tenant)
Postcode: WAPP
1
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Romualdas was helpful, affable, well prepared and always going the extra mile to assist us. A very skilled and personable agent!...
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“I recently had a long term let property come back ......”
5 Star Review
Mar 17,2014
By:
'George'
Mar 17,2014
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E10
Lettings (as a Landlord)
Postcode: E10
0
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I recently had a long term let property come back on the market which we had been "managing" directly. Having had a very positive experience with FJL on another property, we decided to offer FJL the opportunity to take on the long term let.
We ...
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“I had very particular requirements and once the agent understood ......”
5 Star Review
Mar 13,2014
By:
'M.'
Mar 13,2014
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE16
Lettings (as a Tenant)
Postcode: SE16
0
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I had very particular requirements and once the agent understood them he showed me some very nice properties and did not waste my time showing me properties that only met part of the requirements. Once I decided upon a property to rent the paperwork and ...
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“Romualdas was my letting agent when I looked for a ......”
4 Star Review
Mar 10,2014
By:
'E1'
Mar 10,2014
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E1
Lettings (as a Tenant)
Postcode: E1
1
people found
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Romualdas was my letting agent when I looked for a flat to rent. I think he did a great job of it; he showed me 4 properties and after the first one very quickly understood the type of place I'd like. The next 3 flats he showed ...
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“David has been extremely professional and consultative throughout our dealings ......”
5 Star Review
Feb 14,2014
By:
'Jane'
Feb 14,2014
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E1
Lettings (as a Landlord)
Postcode: E1
0
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David has been extremely professional and consultative throughout our dealings with Felicity J Lord. He keeps my husband and I fully informed on market trends and property values and has a great and positive manner to him. He's our go-to-guy when it comes to property. ...
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“I am extremely pleased to write this review for the ......”
5 Star Review
Feb 11,2014
By:
'BS'
Feb 11,2014
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E1W
Lettings (as a Tenant)
Postcode: E1W
0
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I am extremely pleased to write this review for the FJ Lord Letting team at Wapping. I have rented properties from them twice now and at both times have been very impressed with the level of service I received from the FJ Lord team. In ...
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“I am extremely happy with the service provided at Felicity ......”
5 Star Review
Feb 08,2014
By:
'Kev'
Feb 08,2014
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E1
Lettings (as a Landlord)
Postcode: E1
0
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I am extremely happy with the service provided at Felicity J Lord in particular the two agents that dealt with my property David and Romualdas. Both were extremely helpful in understanding my needs, getting me the types of tenant I wanted and achieving the rent ...
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“FJL were immediately impressive at initial consultation and have been ......”
5 Star Review
Feb 05,2014
By:
'Jerry'
Feb 05,2014
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E1W
Lettings (as a Landlord)
Postcode: E1W
0
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FJL were immediately impressive at initial consultation and have been consistently good since then. They are non-pushy but professional and put no pressure on me as a landlord to sign up to anything, in stark contrast to other letting agents. David, Rom and Indra have ...
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