Chase Buchanan
Richmond, TW9
4.9/5, 71 reviews
96% recommended
93% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
93% lettings fee satisfaction
I am very proud to head-up a dynamic team for Chase Buchanan Richmond. Our team are energetic, enthusiastic and we are experts in our field. Personally I have 20 years experience in London and Surrey, however I love working in Richmond, a town that's as leafy as it is bustling. I ... show more I am very proud to head-up a dynamic team for Chase Buchanan Richmond. Our team are energetic, enthusiastic and we are experts in our field. Personally I have 20 years experience in London and Surrey, however I love working in Richmond, a town that's as leafy as it is bustling. I am a local chap and I enjoy my role immensely, where I relish the prospect of looking after the best interests of our clients through a great understanding of the geography, transport infrastructure, school catchment areas and demographics in the area. We promise to listen intently to our clients' wants and needs. Our clients always come first.

Danny Hicks MNAEA, Sales Manager
d.hicks@chasebuchanan.london

Opening Hours
Address

Chase Buchanan
20 Red Lion Street
Richmond
Surrey
TW9 1RW
020 8948 1331

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 93% 100% £302,000 £6,000,000
Lettings 100% 93% £1,350 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
6 0 8 1 27 1 27 0 0 1
Areas covered
  • TW9
  • TW8
  • TW10
  • SW14
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS
Latest Properties

No Properties

“An Example Of How Every Purchase Should Go!......”

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Oct 12,2021
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By: 'Rosie Pryor'
Oct 12,2021
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An Example Of How Every Purchase Should Go! I worked as the buying agent on a house purchase in Richmond on behalf of my clients in the summer. The team at Chase Buchanan were exceptionally warm and friendly. From arranging the initial viewings and access ...
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“AVOID!...”

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Sep 30,2021
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By: 'Emily'
Sep 30,2021
0 people found
this helpful
Richmond office do nothing to go against the stereotypical estate agent persona. Rude, condescending, pushy, passive aggressive at every point of contact. And this is from the 'manager'. I was going to ask them to sell my house. Not a chance now. Thoroughly unpleasant agency ...
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Was this helpful? Yes
By: Chase Buchanan
Oct 05, 2021
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I was disappointed to see your review. If our enthusiasm to help came over as pushy, then I apologise. I realise you may have been offended when I later suggested that perhaps we shouldn’t work together but I don’t believe I have been rude, condescending or passive aggressive. I would also like to point out that, of our 70 reviews for our Richmond office on this site to date, only two are one-star (including yours now), one is four-star and the remaining 67 are 5* reviews. We don ...

“Extremely satisfied...”

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Aug 10,2021
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Daniel
By: 'Dolores'
Aug 10,2021
0 people found
this helpful
Both Danny and Dan were extremely helpful during all the buying process. Always available for calls, answering my emails in no time and helping with all requests and updates I needed from the sellers. The buying process itself is very stressful so dealing with them ...
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By: Chase Buchanan
Sep 21, 2021
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Thank you Dolores, We really appreciate your comments and are delighted that you found both Danny and Dan so helpful. Warm regards, Chase Buchanan ...

“I dealt with Daniel Johns in the sale of a pr......”

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Jul 20,2021
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Daniel
By: 'Pamela'
Jul 20,2021
0 people found
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I dealt with Daniel Johns in the sale of a property. He was amazing! He couldn't have been more helpful, attentive and proactive. He was so on the ball! Very impressive! If you want to sell your property, then Dan's your man! Thank you Daniel ...
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By: Chase Buchanan
Jul 27, 2021
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Dear Pamela, Thank you very much for your lovely comments about Daniel. We are delighted that you found him so impressive and really appreciate your 5* review. Kind regards, Chase Buchanan ...

“Daniel was great throughout the process and h......”

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Jul 19,2021
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By: 'Rich'
Jul 19,2021
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Daniel was great throughout the process and helped us secure our dream home. When issues came up he helpes us resolve them - brilliant service...
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By: Chase Buchanan
Jul 27, 2021
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Dear Rich, Many thanks for your 5* review for Daniel, we are delighted that he helped you find your dream home and you were so impressed with his service. Best wishes, Chase Buchanan ...

“Efficient and proactive on the sale of our pr......”

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Jun 28,2021
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By: 'Eliza'
Jun 28,2021
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this helpful
Efficient and proactive on the sale of our property! Thank you Danny Hicks & Daniel Johns for your help. Especially during the challenging stamp duty holiday period!...
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By: Chase Buchanan
Jul 02, 2021
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Dear Eliza, Many thanks for your 5 star review for Danny & Daniel, we are very pleased to hear that you found the service for efficient. Best wishes, Chase Buchanan ...

“A great team who delivers outstanding results......”

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Jun 14,2021
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By: 'Anne H'
Jun 14,2021
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A great team who delivers outstanding results After we had an appallingly bad experience last year with another - supposedly market leading - agency, we decided to put our house back on the market with Danny and Daniel, and couldn't have asked for a better ...
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By: Chase Buchanan
Jul 02, 2021
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Dear Anne, Thank you very much for your great review for Danny & Daniel, we are delighted to hear that you found the service so professional and helpful. We really appreciate your comments and recommendation. Best wishes, Chase Buchanan ...

“Excellent Agent Highly Recommend Daniel Joh......”

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May 25,2021
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Daniel
By: 'Rouben'
May 25,2021
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Excellent Agent Highly Recommend Daniel John’s worked very hard and is excellent Danny Hicks filled in at times also worked hard and is excellent These two men are invaluable and without them I would not of achieved buying a new house and selling my ...
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By: Chase Buchanan
May 26, 2021
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Dear Rouben, Many thanks for your 5* stars and kind words for Daniel & Danny, we really appreciate your recommendation. Best wishes, Chase Buchanan ...

“We have dealt with Daniel several times and h......”

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May 02,2021
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Daniel
By: 'Kew Medical Practice'
May 02,2021
0 people found
this helpful
We have dealt with Daniel several times and he has always been honest, extremely helpful and goes further than most to get things sorted quickly and efficiently....
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By: Chase Buchanan
May 26, 2021
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Many thanks for your kind words and five stars,, we are delighted to hear that you found Daniel so helpful and efficient. Best wishes, Chase Buchanan ...

“Slick, efficient, straight-forward and always professional....”

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Apr 26,2021
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By: 'Kevin'
Apr 26,2021
0 people found
this helpful
Thank-you very much for your firm's highly efficient handling of the sale of our apartment. Danny Hicks led the team and from a prompt valuation and taking of instructions he and Fiona Oakley quickly produced and made live the sales particulars and proactively encouraged and ...
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By: Chase Buchanan
Apr 28, 2021
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Dear Kevin, Thank you very much for your lovely comments for the Richmond team. We are delighted to hear that you were impressed with the service and really appreciate your review. Kind regards, Chase Buchanan ...

“I recently purchased an apartment through Dan......”

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Apr 23,2021
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Daniel
By: 'Julie'
Apr 23,2021
0 people found
this helpful
I recently purchased an apartment through Daniel Johns, I was actually in a bio secure bubble at the time and could not physically see the property at the time. Daniel was so helpful and guided me to the right property purchase. I thank him for ...
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By: Chase Buchanan
Apr 28, 2021
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Hi Julie, Many thanks for your great review for Daniel, we are delighted that he found you a new home and really appreciate your comments. Kind regards, Chase Buchanan ...

“I recently purchased a flat through Mr. Dani......”

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Apr 16,2021
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Daniel
By: 'Luna'
Apr 16,2021
0 people found
this helpful
I recently purchased a flat through Mr. Daniel Johns . He is very kind, professional and helpful! It's a great pleasure working with him !...
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By: Chase Buchanan
Apr 28, 2021
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Hi Luna, Thanks for your kind words for Daniel, we are very pleased that you found his service so helpful and professional. Best wishes, Chase Buchanan ...

“Dan & Daniel at Chase Buchanan were both exce......”

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Apr 13,2021
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By: 'Marc'
Apr 13,2021
0 people found
this helpful
Dan & Daniel at Chase Buchanan were both excellent. Good advice at the outset, dedicated with the viewing process and thoroughly efficient with the subsequent sale. Extremely professional and friendly throughout - I have no hesitation in recommending them....
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By: Chase Buchanan
Apr 28, 2021
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Many thanks Marc, We really appreciate your 5 star review and recommendation for both Danny & Daniel. Kind regards, Chase Buchanan ...

“Excellent professional service...”

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Apr 12,2021
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Danny
By: 'Graham'
Apr 12,2021
0 people found
this helpful
CB were really driven and professional from the start. They gave good advice and got us a really good price. We're now in our dream home....
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By: Chase Buchanan
Apr 28, 2021
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Thanks for your review Graham, we are delighted that you found the service so professional and hope you are enjoying your new home. Kind regards, Chase Buchanan ...

“Great responses and services by Daniel Johns.......”

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Mar 31,2021
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Daniel
By: 'helen'
Mar 31,2021
0 people found
this helpful
Great responses and services by Daniel Johns. His attitude was exceptional and was great help to the sale of the house....
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By: Chase Buchanan
Apr 28, 2021
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Many thanks Helen, glad to hear you were impressed with the service from Daniel and we really appreciate your 5 star review. ...

“Daniel Johns from Chase Buchanan helped me wi......”

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Mar 26,2021
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Daniel
By: 'Yulia'
Mar 26,2021
0 people found
this helpful
Daniel Johns from Chase Buchanan helped me with the property purchase in early 2021. He is reliable, trustworthy, and experienced, someone you could really lean on in all property related matters. Daniel was very helpful, efficient & straightforward throughout the process. I really appreciated his no-nonsense approach ...
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By: Chase Buchanan
Apr 28, 2021
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Dear Yulia, We are delighted that you found Daniel so helpful and efficient and really appreciate your kind words and recommendation. Kind regards, Chase Buchanan ...

“Great agency in Richmond - real personal experience...”

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Mar 25,2021
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Daniel
By: 'Max'
Mar 25,2021
0 people found
this helpful
Purchasing our property in Richmond we had a pleasure to be supported by Daniel Johns from Chase Buchanan agency. Daniel has demonstrated himself as an exceptionally good negotiator and fantastic professional in real estate market. We learned a lot from Daniel and he also helped ...
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By: Chase Buchanan
Apr 28, 2021
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Hi Max, Thank you very much for your lovely comments about Daniel, we are very pleased that you were impressed with his service and really appreciate your recommendation. Kind regards, Chase Buchanan ...

“I cannot state to strongly how impressed myse......”

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Mar 07,2021
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Daniel
By: 'Bernard'
Mar 07,2021
0 people found
this helpful
I cannot state to strongly how impressed myself and my wife have been by the professionalism of Daniel and Danny Hicks of Chase Buchannon, Richmond. I interviewed four Local Estate Agencies before agreeing to market our flat. Danny Hicks of Chase Buchannon was by far ...
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By: Chase Buchanan
Apr 28, 2021
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Many thanks Bernard for your lovely comments for Danny & Daniel, we are delighted to hear that you were so impressed by them and really appreciate your recommendation. Kind regards, Chase Buchanan ...

“Chase Buchanan Sales team...”

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Feb 05,2021
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By: 'Caroline Jackson'
Feb 05,2021
0 people found
this helpful
excellent advice and successful sales of several flats in Richmond area. the Chase Buchanan team at Richmond branch have been very energetic, patient and resourceful, and above all - successful with their sales. highly recommended....
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By: Chase Buchanan
Feb 17, 2021
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Dear Caroline, We are delighted that you found the Richmond office so efficient and resourceful. We look forward to more successful transactions in the future. Kind regards, Chase Buchanan ...

“The Team at Chase Buchanan Richmond went abov......”

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Feb 04,2021
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Daniel
By: 'A'
Feb 04,2021
0 people found
this helpful
The Team at Chase Buchanan Richmond went above and beyond for the sale of my property. They faced some of the worst curve balls any one could ever face and yet their work rate, positivity and profesionalism never wavered. They worked well with both sets ...
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By: Chase Buchanan
Feb 17, 2021
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Thank you very much for your lovely comments for Dan and Danny, we are really pleased that you found the service so positive and professional. We look forward to being of assistance again and really appreciate your review and recommendation. Kind regards, Chase Buchanan ...

“Brilliant Experience with Dan Johns & Danny Hicks...”

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Feb 02,2021
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Daniel
Danny
By: 'MDB'
Feb 02,2021
0 people found
this helpful
I had an amazing experience with the team at Chase Buchanan in Richmond. From the start I received prompt responses and a professional service. The team were respectful in achieving the price I wanted for my flat and they truly do not give up! Despite ...
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By: Chase Buchanan
Feb 17, 2021
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Thank you very much for your wonderful comments for Dan and the team at Richmond, we are delighted that you found the service so efficient and professional. We really appreciate your recommendation. Kind regards, Chase Buchanan ...

“No complaints!...”

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Jan 20,2021
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By: 'Pam'
Jan 20,2021
1 people found
this helpful
We have had a good experience using Chase Buchanan to rent out our flat in Richmond. Elliott Finn was particularly helpful and efficient in the process....
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By: Chase Buchanan
Feb 17, 2021
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Dear Pam, Thank you very much for your 5 star review for Chase Buchanan and Elliott, we are delighted to hear that you found the service so helpful and efficient. Kind regards, Chase Buchanan ...

“Excellent service and good communications...”

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Sep 19,2020
Minithumbup
By: 'Dee'
Sep 19,2020
0 people found
this helpful
Excellent service provided during the testing times of buying a property In a pandemic. Communication was always good and all staff helpful and efficient....
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By: Chase Buchanan
Sep 28, 2020
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Hi Dee, Many thanks for your 5 star review and lovely comments for the Richmond sales team, we are delighted that you found the service excellent. Best wishes, Chase Buchanan ...

“Couldn't have felt better supported throughou......”

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Aug 24,2020
Minithumbup
By: 'Carolyn'
Aug 24,2020
0 people found
this helpful
Couldn't have felt better supported throughout buying process; than you particularly to Danny Hicks and also the rest of his team for professional and considerate service....
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By: Chase Buchanan
Sep 28, 2020
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Dear Carolyn, Many thanks for the 5 stars and great review. We are delighted that you found Danny and the team so helpful and supportive. Kind regards, Chase Buchanan ...

“Danny & Daniel were Great in Very Challenging Times...”

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Aug 10,2020
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Daniel
By: 'Gregory'
Aug 10,2020
0 people found
this helpful
Danny & Daniel were great at patiently pushing through our transaction in very challenging times. With their help we were able to purchase the wonderful house that we had been renting for a while and had always wanted to buy....
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By: Chase Buchanan
Sep 28, 2020
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Hi Gregory, Many thanks for your 5 star review, we are delighted that Danny & Daniel supported you throughout and you successfully completed on your purchase. Best wishes, Chase Buchanan ...

“Best decision instructing the Richmond Lettings Team...”

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Jan 21,2020
Minithumbup
By: 'John'
Jan 21,2020
0 people found
this helpful
I recently arranged a valuation with the Richmond Lettings manager Chelsea Ryan. When she visited my home to carry this out I was blown away with her professionalism and friendly can do attitude. She ran through the whole process answering all my questions and queries ...
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By: Chase Buchanan
Feb 03, 2020
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Hi John, Thank you very much for your lovely review for Chelsea and the lettings team at Richmond. We are delighted that you were so impressed by the service and that a tenant was found so quickly. We really appreciate your recommendation and look forward to many more successful years. Warm regards, Chase Buchanan ...

“Great team work....”

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Jan 04,2020
Minithumbup
By: 'Dominique'
Jan 04,2020
1 people found
this helpful
At a tricky time in the year and with very limited time, Chase Buchanan managed to find a tenant for my flat. Chelsea Ryan and her team worked extremely quickly and efficiently with support from Rihanna Andrews and Elliot Finn who succeeded in finding a ...
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Comment on agent fees
good.
Was this helpful? Yes
By: Chase Buchanan
Jan 08, 2020
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Many thanks Dominique, its great to hear that you were so impressed with the service from all the team at Richmond, we look forward to many more successful years. Kind regards, Chase Buchanan ...

“We have been looking for a property to rent f......”

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Dec 21,2019
Minithumbup
By: 'Dan'
Dec 21,2019
0 people found
this helpful
We have been looking for a property to rent for the last 6 weeks and getting so close to Christmas we were resigned to putting the search on hold until the New Year. We were very lucky to spot the one-bed Chase had just taken on ...
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By: Chase Buchanan
Jan 08, 2020
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Hi Dan, Thank you so much for your wonderful comments about Rhianna & Chelsea, we are delighted that you found a property and that you were so impressed with the service. Your recommendation is much appreciated. Warm regards, Chase Buchanan ...

“More effective than other local Agents...”

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Dec 13,2019
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Daniel
By: 'Joanne'
Dec 13,2019
0 people found
this helpful
Danny and the team took over my property sale from Anthony Roberts in Richmond this summer (2019). I reached out to Danny after dealing with Kristian Fitchett in the Twickenham office as had found him very professional and attentive re a property I was hoping to ...
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By: Chase Buchanan
Dec 16, 2019
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Hi Joanne, Thank you very much for your great comments for both Danny & Kristian, we are delighted that you found the service excellent and we really appreciate your recommendation is much appreciated. Warm regards, Chase Buchanan ...

“We required a viewing at Richmond. Daniel Joh......”

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Dec 13,2019
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Daniel
By: 'Shuko'
Dec 13,2019
0 people found
this helpful
We required a viewing at Richmond. Daniel Johns was my Contact in Richmond, he was extremely polite, professional and helpful, I would highly recommend him. We had a very good experience....
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By: Chase Buchanan
Dec 16, 2019
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Hi Shuko, Many thanks for your comments and recommendation. We are really pleased to hear that you were impressed with the service from Daniel. Kind regards, Chase Buchanan ...
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No fees information available
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Last updated at 3:46 PM 10/10/2016 by Fiona Oakley

Awards won by Chase Buchanan, Richmond TW9 1RW


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