96% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
93% lettings fee satisfaction
No company information
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2024
allAgents People Awards
Latest Reviews
27th Mar 2024
reviewed by 'John'
19th Jan 2024
reviewed by 'Simon Neale'
5th Dec 2023
reviewed by 'P Williams'
31st Oct 2023
reviewed by 'Alison'
16th Oct 2023
reviewed by 'Will'
Opening Hours
Address
Chase Buchanan
20 Red Lion Street
Richmond
Surrey
TW9 1RW
020 8948 1331
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 100% | £275,000 | £6,000,000 |
| Lettings | 100% | 93% | £1,350 | £2,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 7 | 0 | 8 | 1 | 49 | 1 | 39 | 0 | 3 | 1 |
Areas covered
- TW9
- TW8
- TW10
- SW14
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
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Overall
Latest Properties
No Properties
Jul 11,2022
Jul 11,2022
0
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I had a wonderful experience using Chase Buchanan in Richmond for the sale of my home. Danny Hicks and Daniel Johns were brilliant agents from start to finish, they were professional and reassuring. Great communication at every stage of the process, I would highly recommend....
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Jul 18, 2022
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Hi Catherine,
Many thanks for your lovely comments about Danny & Daniel, we are delighted that you found them so professional and really appreciate your recommendation.
Best wishes,
Chase Buchanan ...
Jun 21,2022
Jun 21,2022
0
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I am glad to thank you, Daniel Johns, and the Chase Buchanan Richmond team for their help in purchasing my flat.
From start to completion, Daniel was very communicative, active and professional in synchronizing the steps of all parties involved, managing to complete the process ...
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Jun 29, 2022
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Hi Gabriel,
Thank you for your comments for Daniel, we are delighted that you found him so professional and helpful. We really appreciate your recommendation.
Kind regards,
Chase Buchanan ...
May 11,2022
May 11,2022
0
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Thanks to Daniel Johns and the team for a very positive experience selling our flat in Richmond recently. Daniel handled all parties involved very professionally, and efficiently, taking the pain out of a potentially stressful process for us....
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Jun 01, 2022
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Thank you for your review for Daniel and the team, we are delighted that you found the experience positive and we really appreciate your comments.
Kind regards,
Chase Buchanan ...
Apr 09,2022
Apr 09,2022
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Delivered, exactly as they said they would.
We are pleased to recommend the "2 Danny's" at Chase Buchanan, Richmond. Acting as our sales agents, they talked us through the extensive process they would undertake prior to listing on the open market. Throughout the selling process their ...
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Apr 28, 2022
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Dear Michelle,
Many thanks for your 5* rating, we are delighted that you found the "2 Danny's" so responsive and helpful and really appreciate your comments.
Best wishes,
Chase Buchanan ...
Feb 01,2022
Feb 01,2022
0
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Our experience buying a property with Chase Buchanan in Richmond was very positive. Daniel Johns was lovely and extremely helpful. In a process which can be stressful and emotional at times, his calm, positive and solution-driven attitude made all the difference. We're delighted with our ...
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Feb 02, 2022
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Dear Pierre,
Thank you very much for your very positive comments for Daniel, we are delighted that you found him so helpful and really appreciate your review.
Best wishes,
Chase Buchanan ...
Dec 02,2021
Dec 02,2021
0
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Excellent estate agent that managed a successful sale on a challenging property. Very professional approach with valuable feedback and insights to selling my property...
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Jan 04, 2022
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Thank you for your kind review of our Richmond sales team, Tony.
We wish you the very best for 2022 and beyond!
Chase Buchanan. ...
Oct 30,2021
Oct 30,2021
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I was very satisfied with the professional and responsive approach taken by Chase Buchanan, in particular Daniel Johns & ‘Danny Hicks....
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Nov 26, 2021
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Dear Robert,
Many thanks for your 5 star review for Daniel & Danny, we really appreciate it.
Kind regards,
Chase Buchanan ...
Oct 22,2021
Oct 22,2021
1
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this helpful
It was a pleasure to deal with Daniel Johns at Chase Buchanan, Richmond. He understood what I was looking for and only showed me properties that suited (one of which I bought). He was very professional throughout the process and I would highly recommend both ...
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Nov 26, 2021
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Dear Ben,
Many thanks for your great review for Daniel and Chase Buchanan, Richmond, we are delighted that you found him so professional and really appreciate your recommendation.
Kind regards,
Chase Buchanan ...
Oct 12,2021
Oct 12,2021
0
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An Example Of How Every Purchase Should Go!
I worked as the buying agent on a house purchase in Richmond on behalf of my clients in the summer. The team at Chase Buchanan were exceptionally warm and friendly. From arranging the initial viewings and access ...
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Nov 26, 2021
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Dear Rosie,
Thank you very much for your lovely comments about Vitaly & Danny, we are delighted that you found the service so professional and caring and we really appreciate your recommendation.
Kind regards,
Chase Buchanan ...
Sep 30,2021
Sep 30,2021
0
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Richmond office do nothing to go against the stereotypical estate agent persona. Rude, condescending, pushy, passive aggressive at every point of contact. And this is from the 'manager'. I was going to ask them to sell my house. Not a chance now. Thoroughly unpleasant agency ...
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Oct 05, 2021
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I was disappointed to see your review. If our enthusiasm to help came over as pushy, then I apologise.
I realise you may have been offended when I later suggested that perhaps we shouldn’t work together but I don’t believe I have been rude, condescending or passive aggressive.
I would also like to point out that, of our 70 reviews for our Richmond office on this site to date, only two are one-star (including yours now), one is four-star and the remaining 67 are 5* reviews.
We don� ...
Aug 10,2021
Aug 10,2021
0
people found
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Both Danny and Dan were extremely helpful during all the buying process. Always available for calls, answering my emails in no time and helping with all requests and updates I needed from the sellers.
The buying process itself is very stressful so dealing with them ...
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Sep 21, 2021
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Thank you Dolores,
We really appreciate your comments and are delighted that you found both Danny and Dan so helpful.
Warm regards,
Chase Buchanan ...
Jul 20,2021
Jul 20,2021
0
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I dealt with Daniel Johns in the sale of a property. He was amazing! He couldn't have been more helpful, attentive and proactive. He was so on the ball! Very impressive! If you want to sell your property, then Dan's your man! Thank you Daniel ...
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Jul 27, 2021
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Dear Pamela,
Thank you very much for your lovely comments about Daniel. We are delighted that you found him so impressive and really appreciate your 5* review.
Kind regards,
Chase Buchanan ...
Jul 19,2021
Jul 19,2021
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Daniel was great throughout the process and helped us secure our dream home. When issues came up he helpes us resolve them - brilliant service...
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Jul 27, 2021
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Dear Rich,
Many thanks for your 5* review for Daniel, we are delighted that he helped you find your dream home and you were so impressed with his service.
Best wishes,
Chase Buchanan ...
Jun 28,2021
Jun 28,2021
0
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Efficient and proactive on the sale of our property! Thank you Danny Hicks & Daniel Johns for your help. Especially during the challenging stamp duty holiday period!...
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Jul 02, 2021
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Dear Eliza,
Many thanks for your 5 star review for Danny & Daniel, we are very pleased to hear that you found the service for efficient.
Best wishes,
Chase Buchanan ...
Jun 14,2021
Jun 14,2021
0
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A great team who delivers outstanding results
After we had an appallingly bad experience last year with another - supposedly market leading - agency, we decided to put our house back on the market with Danny and Daniel, and couldn't have asked for a better ...
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Jul 02, 2021
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Dear Anne,
Thank you very much for your great review for Danny & Daniel, we are delighted to hear that you found the service so professional and helpful. We really appreciate your comments and recommendation.
Best wishes,
Chase Buchanan ...
May 25,2021
May 25,2021
0
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Excellent Agent Highly Recommend
Daniel John’s worked very hard and is excellent
Danny Hicks filled in at times also worked hard and is excellent
These two men are invaluable and without them I would not of achieved buying a new house and selling my ...
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May 26, 2021
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Dear Rouben,
Many thanks for your 5* stars and kind words for Daniel & Danny, we really appreciate your recommendation.
Best wishes,
Chase Buchanan ...
May 02,2021
May 02,2021
0
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We have dealt with Daniel several times and he has always been honest, extremely helpful and goes further than most to get things sorted quickly and efficiently....
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May 26, 2021
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Many thanks for your kind words and five stars,, we are delighted to hear that you found Daniel so helpful and efficient.
Best wishes,
Chase Buchanan ...
Apr 26,2021
Apr 26,2021
0
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Thank-you very much for your firm's highly efficient handling of the sale of our apartment. Danny Hicks led the team and from a prompt valuation and taking of instructions he and Fiona Oakley quickly produced and made live the sales particulars and proactively encouraged and ...
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Apr 28, 2021
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Dear Kevin,
Thank you very much for your lovely comments for the Richmond team. We are delighted to hear that you were impressed with the service and really appreciate your review.
Kind regards,
Chase Buchanan ...
Apr 23,2021
Apr 23,2021
0
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I recently purchased an apartment through Daniel Johns, I was actually in a bio secure bubble at the time and could not physically see the property at the time. Daniel was so helpful and guided me to the right property purchase. I thank him for ...
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Apr 28, 2021
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Hi Julie,
Many thanks for your great review for Daniel, we are delighted that he found you a new home and really appreciate your comments.
Kind regards,
Chase Buchanan ...
Apr 16,2021
Apr 16,2021
0
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I recently purchased a flat through Mr. Daniel Johns . He is very kind, professional and helpful! It's a great pleasure working with him !...
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Apr 28, 2021
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Hi Luna,
Thanks for your kind words for Daniel, we are very pleased that you found his service so helpful and professional.
Best wishes,
Chase Buchanan ...
Apr 13,2021
Apr 13,2021
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Dan & Daniel at Chase Buchanan were both excellent. Good advice at the outset, dedicated with the viewing process and thoroughly efficient with the subsequent sale. Extremely professional and friendly throughout - I have no hesitation in recommending them....
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Apr 28, 2021
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Many thanks Marc,
We really appreciate your 5 star review and recommendation for both Danny & Daniel.
Kind regards,
Chase Buchanan ...
Apr 12,2021
Apr 12,2021
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CB were really driven and professional from the start. They gave good advice and got us a really good price. We're now in our dream home....
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Apr 28, 2021
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Thanks for your review Graham, we are delighted that you found the service so professional and hope you are enjoying your new home.
Kind regards,
Chase Buchanan ...
Mar 31,2021
Mar 31,2021
0
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Great responses and services by Daniel Johns. His attitude was exceptional and was great help to the sale of the house....
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Apr 28, 2021
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Many thanks Helen, glad to hear you were impressed with the service from Daniel and we really appreciate your 5 star review. ...
Mar 26,2021
Mar 26,2021
0
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Daniel Johns from Chase Buchanan helped me with the property purchase in early 2021.
He is reliable, trustworthy, and experienced, someone you could really lean on in all property related matters.
Daniel was very helpful, efficient & straightforward throughout the process.
I really appreciated his no-nonsense approach ...
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Apr 28, 2021
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Dear Yulia,
We are delighted that you found Daniel so helpful and efficient and really appreciate your kind words and recommendation.
Kind regards,
Chase Buchanan ...
Mar 25,2021
Mar 25,2021
0
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Purchasing our property in Richmond we had a pleasure to be supported by Daniel Johns from Chase Buchanan agency. Daniel has demonstrated himself as an exceptionally good negotiator and fantastic professional in real estate market. We learned a lot from Daniel and he also helped ...
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Apr 28, 2021
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Hi Max,
Thank you very much for your lovely comments about Daniel, we are very pleased that you were impressed with his service and really appreciate your recommendation.
Kind regards,
Chase Buchanan ...
Mar 07,2021
Mar 07,2021
0
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I cannot state to strongly how impressed myself and my wife have been by the professionalism of Daniel and Danny Hicks of Chase Buchannon, Richmond.
I interviewed four Local Estate Agencies before agreeing to market our flat. Danny Hicks of Chase Buchannon was by far ...
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Apr 28, 2021
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Many thanks Bernard for your lovely comments for Danny & Daniel, we are delighted to hear that you were so impressed by them and really appreciate your recommendation.
Kind regards,
Chase Buchanan ...
Feb 05,2021
Feb 05,2021
0
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excellent advice and successful sales of several flats in Richmond area.
the Chase Buchanan team at Richmond branch have been very energetic, patient and resourceful, and above all - successful with their sales.
highly recommended....
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Feb 17, 2021
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Dear Caroline,
We are delighted that you found the Richmond office so efficient and resourceful.
We look forward to more successful transactions in the future.
Kind regards,
Chase Buchanan ...
Feb 04,2021
Feb 04,2021
0
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The Team at Chase Buchanan Richmond went above and beyond for the sale of my property. They faced some of the worst curve balls any one could ever face and yet their work rate, positivity and profesionalism never wavered. They worked well with both sets ...
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Feb 17, 2021
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Thank you very much for your lovely comments for Dan and Danny, we are really pleased that you found the service so positive and professional. We look forward to being of assistance again and really appreciate your review and recommendation.
Kind regards,
Chase Buchanan ...
Feb 02,2021
Feb 02,2021
0
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I had an amazing experience with the team at Chase Buchanan in Richmond. From the start I received prompt responses and a professional service. The team were respectful in achieving the price I wanted for my flat and they truly do not give up! Despite ...
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Feb 17, 2021
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Thank you very much for your wonderful comments for Dan and the team at Richmond, we are delighted that you found the service so efficient and professional. We really appreciate your recommendation.
Kind regards,
Chase Buchanan ...
Jan 20,2021
Jan 20,2021
1
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We have had a good experience using Chase Buchanan to rent out our flat in Richmond. Elliott Finn was particularly helpful and efficient in the process....
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Feb 17, 2021
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Dear Pam,
Thank you very much for your 5 star review for Chase Buchanan and Elliott, we are delighted to hear that you found the service so helpful and efficient.
Kind regards,
Chase Buchanan ...
Danny
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Daniel
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Vendor Fees
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No fees set. Last updated at 24/07/2023, 3:33 PM by Danny HicksComplaints Procedure
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Last updated at 2:33 PM 24/07/2023 by Danny Hicks
Best Estate Agent in Richmond 
