Portsmouth, PO2
4.9/5, 162 reviews
97% recommended
95% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
93% lettings fee satisfaction
Established in 1988, Bernards are well reputed, independent estate agents ideally located in high street locations in Southsea, Waterlooville and Portsmouth. Our aim is to provide a first class service by combining our wealth of experience with full use of the latest information technology. The range of services we provide and ... show more Established in 1988, Bernards are well reputed, independent estate agents ideally located in high street locations in Southsea, Waterlooville and Portsmouth. Our aim is to provide a first class service by combining our wealth of experience with full use of the latest information technology. The range of services we provide and the diversity of our client base requires a flexible approach that can only be provided consistently by well trained staff who genuinely care about our clients’ needs.

Opening Hours
Address

Bernards Estate Agents
129 London Road,North End
Portsmouth
Hampshire
PO2 9AA
023 92728 090

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 98% £27,500 £1,600,000
Lettings 100% 93% £500 £1,225
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 0 18 2 83 1 36 1 10 1
Areas covered
  • PO1
  • PO2
  • PO3
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

“Moving in was easy and quick....”

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Sep 27,2021
Minithumbup
By: 'Jon'
Sep 27,2021
0 people found
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Moving in was easy and quick, couldn't ask for better. The whole process was made simple and very helpful on the phone, I'm first time renter so they made the process good for me....
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“First time selling as well as buying and afte......”

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Aug 31,2021
Minithumbup
Martin
By: 'Kate'
Aug 31,2021
0 people found
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First time selling as well as buying and after my confidence was built by Martin on first contact I decided to sign up with Bernards and have no regrets. They secured a buyer for my property in just over a week. So far I am ...
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“Enjoyed the experience with bernards, very fr......”

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Aug 31,2021
Minithumbup
Kieran Magee
By: 'Curtis'
Aug 31,2021
0 people found
this helpful
Enjoyed the experience with bernards, very friendly and enthusiastic staff, would recommend to friends and family. Would 100% use again....
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“Top agents 👍🏼...”

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Aug 31,2021
Minithumbup
Kieran Magee
By: 'James Bleach'
Aug 31,2021
0 people found
this helpful
The whole team at Barnardos were fantastic from start to finish. Professional, reliable & great value. Like any homeowner I was anxious that we'd experience some bumps in the road (we did) but the whole team mucked in & got us over the line. Great job! Highly ...
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“Professional...”

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Aug 26,2021
Minithumbup
Matthew
By: 'Will'
Aug 26,2021
0 people found
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We opted to sell our house through Bernards as we heard great things! From the initial contact to finish it was seamless. A special mention to Matt who was a very helpful + professional member of the team....
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“Absolutely 10/10 service....”

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Aug 26,2021
Minithumbup
Matthew
By: 'Miss.Martin'
Aug 26,2021
0 people found
this helpful
Absolutely 10/10 service. Matt's photos of our property were fantastic and really helped to sell our house! I'd have no problems recommending Bernards...
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“Helpful and Proffessional!...”

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Aug 26,2021
Minithumbup
Matthew
By: 'James'
Aug 26,2021
0 people found
this helpful
Couldn't have wanted a more helpful and professional experience. Excellent photographs and amazing customer service all round. What a great bunch!...
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“Brilliant service from Kieran and the team wh......”

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Aug 25,2021
Minithumbup
Kieran Magee
Harvey
By: 'Satisfied Seller'
Aug 25,2021
0 people found
this helpful
Brilliant service from Kieran and the team who have shown great flexibility to ensure a stress free sale of our property, keeping up updated throughout the whole process. Very much recommended....
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“A very professional, promt and reliable estat......”

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Aug 25,2021
Minithumbup
Matthew
By: 'Bri'
Aug 25,2021
0 people found
this helpful
A very professional, promt and reliable estate agent. The professional pictures alone are a market leader in my opinion. I could not recommend highly enough...
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“So glad I went with Bernards to market my pro......”

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Aug 25,2021
Minithumbup
Matthew
By: 'Freddie'
Aug 25,2021
0 people found
this helpful
So glad I went with Bernards to market my property. Their service was second to none and the photographs were exquisite....
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“Really good service...”

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Aug 25,2021
Minithumbup
Matthew
Kieran Magee
By: 'Tom'
Aug 25,2021
0 people found
this helpful
Listed our house with bernards, arranged over 15 viewings in the first day. Sold for more than the asking price. Really good service and great photos to help sell...
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“Brilliant service from Kieran and the team wh......”

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Aug 25,2021
Minithumbup
Kieran Magee
Harvey
By: 'Satisfied Seller'
Aug 25,2021
0 people found
this helpful
Brilliant service from Kieran and the team who have shown great flexibility to ensure a stress free sale of our property, keeping up updated throughout the whole process. Very much recommended....
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“Great experience with Bernards, kept me up to......”

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Aug 23,2021
Minithumbup
Kieran Magee
Harvey
By: 'Matt'
Aug 23,2021
0 people found
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Great experience with Bernards, kept me up to date with how the sale was going right to the end. Would highly recommend....
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“Above and Beyond!I moved to Bernards after ......”

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Aug 23,2021
Minithumbup
By: 'James'
Aug 23,2021
0 people found
this helpful
Above and Beyond! I moved to Bernards after a recommendation as i felt my current agent was not up to the task. Bernards were professional, competitive and immediately felt like I have made the right choice with the quality of the marketing , communication levels and ...
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“Bernards in Portsmouth sold my house within 2......”

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Aug 23,2021
Minithumbup
Kieran Magee
Lily
By: 'Tom Eyre'
Aug 23,2021
0 people found
this helpful
Bernards in Portsmouth sold my house within 2 weeks and it exchanged after 6. I was really happy with the service that was provided....
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“Very efficient service. Had my house marketed......”

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Aug 22,2021
Minithumbup
Daniel Byrne
Kieran Magee
By: 'J mabe'
Aug 22,2021
0 people found
this helpful
Very efficient service. Had my house marketed and aold within a week! Would definitely reccomend. Dan and Keiran are excellent!...
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“Lily has been very supportive and helpful thr......”

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Aug 21,2021
Minithumbup
Lily
By: 'Paishe'
Aug 21,2021
0 people found
this helpful
Lily has been very supportive and helpful through out our journey of finding our first home. She is very knowledgeable, responsive and trusting. She also has good recommendations and connections. For first time buyers she has made us comfortable through out the whole process and ...
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“Have used bernards for many years, currently ......”

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Aug 21,2021
Minithumbup
Daniel Byrne
Kieran Magee
By: 'Jason S'
Aug 21,2021
0 people found
this helpful
Have used bernards for many years, currently selling a development for me and will use again. Best agent in town....
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“Brilliant Service...”

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Aug 20,2021
Minithumbup
Kieran Magee
By: 'Harry'
Aug 20,2021
0 people found
this helpful
From the moment Bernards began the process of supporting my house purchase, I was impressed. Kind, compassionate and efficient service...
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“Bernards...”

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Aug 20,2021
Minithumbup
Martin
By: 'Katie Louise Dognini'
Aug 20,2021
0 people found
this helpful
I am always sceptical when reading reviews of anything and hence the reason I never really leave many. In this instance I am compelled to do so for two reasons, the first being the importance of the service in selling/purchasing one’s home and ...
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“Friendly helpful staff...”

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Aug 20,2021
Minithumbup
Kieran Magee
Lily
By: 'Martin'
Aug 20,2021
0 people found
this helpful
Although we are still awaiting completion they have always been thorough, polite, courteous, efficient and responded to our queries in a timely fashion....
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“Excellent communication leading to a very smo......”

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Aug 20,2021
Minithumbup
Kieran Magee
By: 'Sheri Mark Richards'
Aug 20,2021
0 people found
this helpful
Excellent communication leading to a very smooth, stress free purchase. Kieran kept us in the loop from beginning to end....
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“After just completing on a sale which was a t......”

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Aug 20,2021
Minithumbup
Kieran Magee
By: 'HC'
Aug 20,2021
0 people found
this helpful
After just completing on a sale which was a tough chain with a number of challenges, from initially meeting Martin to being wished all the best in our onward purchase on completion day, Bernards handled everything professionally and played a vital part in successfully navigating ...
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“Great agent,Kieran has been extremely helpful......”

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Aug 20,2021
Minithumbup
Kieran Magee
By: 'Tony Griggs'
Aug 20,2021
0 people found
this helpful
Great agent,Kieran has been extremely helpful every step of the way.Very greatful to the whole team,would definitely recommend to others....
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“Professional, proactive service from Harvey. ......”

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Aug 20,2021
Minithumbup
Harvey
By: 'EM WILSON'
Aug 20,2021
0 people found
this helpful
Professional, proactive service from Harvey. Harvey has helped us to reach a big milestone in our lives - buying our first house. When we met for the viewing, he made us feel immediately at ease and answered all of our questions honestly and professionally. Once ...
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“Kieran and his team sold our family home for ......”

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Aug 20,2021
Minithumbup
Kieran Magee
By: 'Harry'
Aug 20,2021
0 people found
this helpful
Kieran and his team sold our family home for us recently and it couldn't have gone any smoother. He helped with every aspect of the sale and was always there to answer any questions or provide support. I would highly recommend Bernard's....
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“Vicky , is the most efficient and helpful mor......”

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Aug 19,2021
Minithumbup
Vicky
By: 'Leanne Baldry'
Aug 19,2021
0 people found
this helpful
Vicky , is the most efficient and helpful mortgage advisor I have ever spoken too. She has taken care of our purchase mortgage and our buy to let. I have made lots of referrals to my friends looking for a out a mortgage and she is ...
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“Buy to Rent property...”

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Aug 19,2021
Minithumbup
Lily
By: 'None'
Aug 19,2021
0 people found
this helpful
Buy to Rent: I began looking for a buy to rent property in Portsmouth very recently. With my first phone call, I was lucky enough to stumble upon Lily from Bernards. I have now just had my offer accepted on my second property with her. ...
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“Lily is highly recommended by us at St Cross ......”

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Aug 18,2021
Minithumbup
Lily
Daniel Byrne
By: 'D Freeman'
Aug 18,2021
0 people found
this helpful
Lily is highly recommended by us at St Cross Homes. Very good and dynamic, gets it done. A quality professional....
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“House purchase...”

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Aug 17,2021
Minithumbdown
Vicky
By: 'Benjamin'
Aug 17,2021
0 people found
this helpful
I recently bought through Bernards and I can honestly say that they have made me feel at ease all the way though out the process. I was dreading buying a house due to previous bad experience but they made it so easy for me. The ...
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Staff picture Matthew
(23)
Staff picture Daniel Byrne
(18)
Staff picture Martin
(73)
Staff picture Kieran Magee
(64)
Staff picture Lily
Staff picture Jasmine
(16)
Staff picture Harvey
(8)
No image available Vicky
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

IN-HOUSE COMPLAINTS PROCEDURE

We are committed to providing a professional service to all our clients and customers. When something goes
wrong, we need you to tell us about it. This will help us to improve our standards.

If you have a complaint, please put it in writing, including as much detail as possible. We have eight weeks to
consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property
Ombudsman.

What will happen next?

? We will send you a letter acknowledging receipt of you complaint within three working days of receiving
it, enclosing a copy of this procedure.
? We will then investigate your complaint. This will normally be dealt with by the office manager who will
review your file and speak to the member of staff who dealt with you. A formal written outcome of our
investigation will be sent to you within 15 working days of sending the acknowledgement letter.
? If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate
review to take place by a senior member of staff.
? We will write to you within 15 working days of receiving your request for a review, confirming our final
viewpoint on the matter.

If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:

The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk

Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final
viewpoint letter, including any evidence to support your case.

The Property Ombudsman requires that all complaints are addressed through this in-house complaints
procedure, before being submitted for an independent review.
Last updated at 1:00 AM 01/01/1970 by

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Bernards Estate Agents

Branch - Portsmouth, PO2