Alex Neil
Rotherhithe and Bermondsey, London, SE16
4.8/5, 1288 reviews
96% recommended
95% sales valuation accuracy
97% sales fee satisfaction

Property Features

Alex Neil in Rotherhithe & Bermondsey is your trusted local estate agent when selling or buying properties. We have decades of property experience in Tower Bridge, Shad Thames, and Bermondsey through Surrey Quays, Canada Water, Rotherhithe, and east to Greenwich and New Cross. Home movers have complimented our service standards with ... show more Alex Neil in Rotherhithe & Bermondsey is your trusted local estate agent when selling or buying properties. We have decades of property experience in Tower Bridge, Shad Thames, and Bermondsey through Surrey Quays, Canada Water, Rotherhithe, and east to Greenwich and New Cross. Home movers have complimented our service standards with high ratings on Google. Over the years, we have received prestigious awards from allAgents and the British Property Awards. For your peace of mind, Alex Neil is a member of The Property Ombudsman Scheme. When you have a house or an apartment to sell, we remain the estate agent of choice for people with property requirements in Rotherhithe and Bermondsey.

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Latest Reviews

View all Reviews 1288
20th Jan 2024
reviewed by 'Natasha'
“Awful!!!! If we could give 0 stars we would! As a landlord I have been with this agency for few years…. ......”
23rd Dec 2022
reviewed by 'soykan suicmez'
“OMG, it has been my worst move-in experience so far.They were so lovely and friendly until we signed the ......”
10th Nov 2022
reviewed by 'Mark Taylor'
“Very helpful in securing our property. Went the extra mile to ensure everything was right for us! From phone call ......”
10th Nov 2022
reviewed by 'Soykan'
“The smoothest tenancy transaction I have been into. Kirstin was accommodating and kind to us while we visited the place ......”
8th Nov 2022
reviewed by 'Sanchita'
“I dealt with Armantas Mickus for a rental property in canary wharf. He was always professional, patient and helped us ......”
7th Nov 2022
reviewed by 'Linda'
“Very professional and responsive service! Kirstin handled everything brilliantly and found new nice tenants quickly. Scott was forthcoming and right ......”
Opening Hours
  • Monday: 09:30 - 18:00
  • Tuesday: 09:30 - 18:00
  • Wednesday: 09:30 - 18:00
  • Thursday: 09:30 - 18:00
  • Friday: 09:30 - 18:00
  • Saturday: 10:00 - 14:00
  • Sunday: Closed
Address

Alex Neil
146 Lower Road
Rotherhithe,London
Greater London
SE16 2UG
020 7237 6767

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 97% £55,000 £4,750,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
171 8 527 19 205 6 305 3 33 11
Areas covered
  • New Cross
  • Surrey Quays
  • Lee
  • Rotherhithe
  • SE16
  • Canada Water
  • SE1
  • Shad Thames
  • SE3
  • Blackheath
  • SE10
  • Greenwich
  • SE8
  • Deptford
  • SE13
  • Lewisham
  • SE18
  • Woolwich
  • SE9
  • Eltham
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Rankings
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Estate agents
Letting agents
Latest Properties
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Bow and Bethnal Green, E3
Canary Wharf and Docklands, E14
Chislehurst and Bromley, BR7
Rotherhithe and Bermondsey, SE16

“Thank you Alex Neil for doing an amazing job ......”

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Sep 17,2020
Minithumbup
By: 'Sergey'
Sep 17,2020
1 people found
this helpful
Thank you Alex Neil for doing an amazing job finding us our new home. Very happy with the property, Augusta has moved quick to find us the perfect place!!...
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By: Alex Neil Estate Agents
Sep 18, 2020
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Dear Sergey. Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Quick...”

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Sep 17,2020
Minithumbup
By: 'MM'
Sep 17,2020
1 people found
this helpful
I sold my flat with Alex Neil and they really did a great job. they went one step further compare to all the other estate agent. A big thanks to Tommaso and Sara which did a great job to get me an offer in a ...
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Sep 18, 2020
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Dear MM. Thank you for taking time to leave this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Tommaso is one of the best agents that we've ......”

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Sep 16,2020
Minithumbup
By: 'Shang'
Sep 16,2020
1 people found
this helpful
Tommaso is one of the best agents that we've worked with. Easy to communicate, punctual, has good judgement and very helpful overall. We were able to secure our property because of him. I'd recommend him to other people who are also looking for properties in ...
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By: Alex Neil Estate Agents
Sep 16, 2020
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Dear Shang. Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents ...

“Excellent service...”

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Sep 16,2020
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Matteo
By: 'Martin'
Sep 16,2020
1 people found
this helpful
Very pleased with the service provided by Sara, Matteo and others in the team at Alex Neil who were always courteous and business like in my dealings with them. Within a week Sara had arranged an open day for 20 + viewings of our property resulting in ...
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Sep 16, 2020
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Dear Martin, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“To Sara...”

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Sep 15,2020
Minithumbup
By: 'Magda'
Sep 15,2020
1 people found
this helpful
Sara was absolutely superb in the service she provided. She took the time to understand what I was looking for and worked wider than just her branch to find me the right spot. She made a very stressful situation of moving homes fun.. would most ...
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By: Alex Neil Estate Agents
Sep 16, 2020
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Dear Magda. Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents ...

“I had a wonderful time working with Sara at A......”

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Sep 15,2020
Minithumbup
By: 'Asim'
Sep 15,2020
1 people found
this helpful
I had a wonderful time working with Sara at Alex Neil. She was very professional and communicative. She walked us through the whole process and ensured a quick and efficient move in....
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By: Alex Neil Estate Agents
Sep 15, 2020
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Dear Asim. Thank you for taking time to leave this positive review about your experience of dealing with Sara. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Sara is fantastic....”

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Sep 15,2020
Minithumbup
By: 'Ewan'
Sep 15,2020
1 people found
this helpful
Sara is fantastic. She was extremely helpful and kind in assisting us to find and secure a rental property. I recommend her without reservation....
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By: Alex Neil Estate Agents
Sep 15, 2020
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Dear Ewan, Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents ...

“Excellent service received. Michelle is the m......”

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Sep 07,2020
Minithumbup
By: 'Julie'
Sep 07,2020
1 people found
this helpful
Excellent service received. Michelle is the most helpful person. I cannot recommend Michelle highly enough. Thank you Michelle for all your knowledge and time....
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By: Alex Neil Estate Agents
Sep 07, 2020
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Dear Julie. We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“I’m currently searching for somewhere to rent......”

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Aug 31,2020
Minithumbup
By: 'Dan'
Aug 31,2020
2 people found
this helpful
I’m currently searching for somewhere to rent in London and Grace has been helping me seek out the perfect property. I have been on a couple of viewings with Grace who is very friendly and welcoming. Any questions are promptly answered and new recommendations ...
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By: Alex Neil Estate Agents
Aug 31, 2020
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Dear Dan, Thank you for your comments, we were very pleased to read about your experience of dealing with our team. We are proud to receive such positive feedback and we look forward to assisting you with any future moves. Best regards, Alex Neil Estate Agents ...

“From the beginning to the very end of the sal......”

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Aug 31,2020
Minithumbup
By: 'Rob'
Aug 31,2020
1 people found
this helpful
From the beginning to the very end of the sale process we received an excellent service from Alex Neil in South London branch. We were immediately impressed by Sara’s knowledge and experience and particularly by her familiarity with the area. We were kept informed ...
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By: Alex Neil Estate Agents
Sep 01, 2020
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Dear Rob. We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Thanks to Sara and the team at Alex Neil for ......”

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Aug 30,2020
Minithumbup
By: 'Fenton'
Aug 30,2020
1 people found
this helpful
Thanks to Sara and the team at Alex Neil for very genuine and sound advice regarding property and the area. She had all the required information and kept me updated with any properties that were in the market with my requirements in mind. A very ...
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By: Alex Neil Estate Agents
Aug 31, 2020
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Dear Fenton, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Sara has been helping me with my house hunt. ......”

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Aug 27,2020
Minithumbup
By: 'SilvaG'
Aug 27,2020
1 people found
this helpful
Sara has been helping me with my house hunt. I have found her to be extremely helpful, reactive, accommodating and knowledgeable when arranging viewings and answering my questions regarding properties. If she doesn't know the answer to an enquiry she will quickly find out and ...
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By: Alex Neil Estate Agents
Aug 28, 2020
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Dear SilvaG. Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents ...

“Alex Neil...”

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Aug 26,2020
Minithumbup
By: 'Belle'
Aug 26,2020
1 people found
this helpful
I cannot recommend Sara at Alex Neil highly enough. Not only did she get my letting agreed quickly and at the right price, but she was super responsive, helpful, and clear in her communication. She made the whole process a lot easier and more straightforward, ...
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Aug 27, 2020
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Dear Belle. We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“We have just sold our house through Alex Neil......”

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Aug 25,2020
Minithumbup
By: 'Elly'
Aug 25,2020
1 people found
this helpful
We have just sold our house through Alex Neil with the help of Sara. We had excellent service from start to finish. The team were all helpful, honest and efficient. I would have no hesitation in recommending them.....
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By: Alex Neil Estate Agents
Aug 25, 2020
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Dear Elly. Thank you for taking time to leave this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Sara and her team have provided a great servi......”

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Aug 23,2020
Minithumbup
By: 'Ms'
Aug 23,2020
1 people found
this helpful
Sara and her team have provided a great service. Sourced a buyer within a week. Will recommend your services and will definitely use your Alex Neil again Thank you...
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By: Alex Neil Estate Agents
Aug 24, 2020
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Dear Ms Ferreira. We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Amazing Service!!!...”

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Aug 23,2020
Minithumbup
By: 'J.'
Aug 23,2020
1 people found
this helpful
I have recently purchased a property with the help of Sara Garzelli. She has been extremely effective and professional and I would not manage to complete the purchase without her precious assistance. Buying a flat is complicated and people who are willing to work hard, ...
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By: Alex Neil Estate Agents
Aug 24, 2020
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Dear J. Fernandez Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Very nice and attentive...”

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Aug 10,2020
Minithumbup
By: 'Esperanza'
Aug 10,2020
1 people found
this helpful
Sara was very attentive and nice to us. She is quick responding to our calls and email. She also found the best property that met our searching criteria....
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Comment on agent fees
Good
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By: Alex Neil Estate Agents
Aug 10, 2020
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Dear Esperanza. Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents ...

“Thank you Alex Neil for the amazing team that......”

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Jul 30,2020
Minithumbup
By: 'Ovidiu'
Jul 30,2020
1 people found
this helpful
Thank you Alex Neil for the amazing team that helped me find my forever home. Augusta has done an amazing job finding me two properties that were matching my criteria and then decided between the two of them. You are a star! Thank you Tom ...
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By: Alex Neil Estate Agents
Jul 30, 2020
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Dear Ovidiu. Thank you for your comments, we were very pleased to read about your experience of dealing with our team. We are proud to receive such positive feedback and we look forward to assisting you with any future moves. Best regards, Alex Neil Estate Agents ...

“I rent my flat with Tommaso and I need to say......”

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Jul 28,2020
Minithumbup
By: 'Lucy'
Jul 28,2020
1 people found
this helpful
I rent my flat with Tommaso and I need to say that he was able to find me a suitable tenants after few days from publishing the property, A big thanks to the admin team that made the process very smooth...
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By: Alex Neil Estate Agents
Jul 29, 2020
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Dear Lucy. We are very pleased that you are happy with the service provided by our Team. We look forward to assisting you again in the future. Best regards. Alex Neil Estate Agents ...

“I just want to say a massive Thank you to Aug......”

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Jul 24,2020
Minithumbup
By: 'Palade'
Jul 24,2020
1 people found
this helpful
I just want to say a massive Thank you to Augusta and Sara for helping and guiding us throughout the process of getting our dream place , this is one of the most important things one does in life and we are delighted that we were ...
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By: Alex Neil Estate Agents
Jul 24, 2020
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Dear Palade Daniel. We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Thrilled and excited , these are the first wo......”

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Jul 23,2020
Minithumbup
By: 'Daniel'
Jul 23,2020
0 people found
this helpful
Thrilled and excited , these are the first words that come to my mind after dealing with Augusta and Sara . They were always happy to help and go the extra mile, so we feel comfortable and confident with our choice. Professionals and on time , we honestly ...
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“Arnold D...”

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Jul 16,2020
Minithumbup
By: 'Arnold'
Jul 16,2020
1 people found
this helpful
Best service ever. she was helpful, polite and genuine in her advise. She helped me to arrange the best time for me to move in to my new property...
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Jul 17, 2020
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Dear Arnord. We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Thanks, Tomasso and Michelle!...”

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Jul 15,2020
Minithumbup
By: 'Claudia'
Jul 15,2020
1 people found
this helpful
I am in the process of buying my first home and I am more than grateful for both Tomasso's and Michelle's help through this journey. They are both amazingly professional and supportive. Thank you !...
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Jul 17, 2020
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Dear Claudia. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“A great property manager...”

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Jul 13,2020
Minithumbup
By: 'Jean'
Jul 13,2020
1 people found
this helpful
We've received Rabeya's email this afternoon and feel so sorry that she's no longer our property manager from next Monday although she'll still work within Alex Neil but changing areas of management. Be honest, we were thinking of leaving Alex Neil before Rabeya took over ...
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Jul 13, 2020
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Dear Jean. We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. Best regards, Alex Neil Estate Agents ...

“Sara has done a great job managing my rental ......”

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Jul 03,2020
Minithumbup
By: 'Oliver'
Jul 03,2020
1 people found
this helpful
Sara has done a great job managing my rental property. She is been very responsive to any of my queries. It truly is an impressive service which I’m really satisfied....
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Jul 03, 2020
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Dear Oliver, Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Received an amazing service from Sara, not on......”

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Jul 01,2020
Minithumbup
By: 'Molly'
Jul 01,2020
1 people found
this helpful
Received an amazing service from Sara, not only she was helpful and seems very genuine in her advise and took my interest into account at all times. Thank you also to Tommaso, he was very kind and polite....
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By: Alex Neil Estate Agents
Jul 02, 2020
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Dear Molly. Thank you for your comments, it's always pleasing to read positive feedback about our team! Best regards, Alex Neil Estate Agents ...

“Mada...”

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Jul 01,2020
Minithumbup
By: 'Madalina'
Jul 01,2020
1 people found
this helpful
I am very delighted to work with such a profesional team in finding my forever home. Thank you Augusta for showing me all the properties that you thought would suit me and thank you Sara for helping throughout the process...
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By: Alex Neil Estate Agents
Jul 02, 2020
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Dear Madalina. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Thank you Augusta and Tomasso for your patien......”

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Jul 01,2020
Minithumbup
By: 'Anca'
Jul 01,2020
1 people found
this helpful
Thank you Augusta and Tomasso for your patience and help and always being in contact with us. After several viewings for different properties, we finally found our place that's ticking all the boxes....
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By: Alex Neil Estate Agents
Jul 01, 2020
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Dear Anca Horvat, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“I am very happy with purchasing my property t......”

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Jun 30,2020
Minithumbup
By: 'Mihaly'
Jun 30,2020
0 people found
this helpful
I am very happy with purchasing my property through Alex Neil, Augusta is a star that helped me more than I can thank her. Would definitely recommend them!!...
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“My experience with Sara and Augusta was great......”

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Jun 30,2020
Minithumbup
By: 'Victoria'
Jun 30,2020
0 people found
this helpful
My experience with Sara and Augusta was great. They are very friendly and courteous people. I have decided to engage their services to let my flat in Rotherhithe. Their expertise and experience demonstrated so far fills me with confidence. I will definitely recommend you...
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By: Alex Neil Estate Agents
Jul 01, 2020
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Dear Victoria, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...
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Vendor Fees

Overall Fees
2% (inc. VAT), On Completion (Fees are negotiable)

Our fee structure is on a no-sale, no-fee basis. Sole Agency Fee - 2.0% + VAT (2.4% inc VAT), Joint Agency Fee - 2.5% + VAT (3.0% inc VAT) and Multi-Agency Fee - 3.0% + VAT (3.6% inc VAT). Fees are subject to minimum charges of £5,000 + VAT (£6,000 inc VAT) for Sole & Joint Agency and £6,000 + VAT (£7,200 inc VAT) for Multi-Agency.

Last updated on 09/02/2024, 9:51 AM by Matteo Congedo - Regional Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Alex Neil are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.

The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.

We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow. After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: [email protected]
Last updated at 4:12 PM 06/02/2024 by Jon Pulman

Awards won by Alex Neil, London SE16 2UG



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