I had several episodes of dealings with Lenwell Property Services of Luton, over my 10 month tenancy with them.
I found them highly inefficient throughout. When organising my move in date, they wanted to bring it forward by two weeks to what had originally been agreed (And advertised!) and it took a firm letter to Richard Sharpe (The manager) , quoting guidance from ARLA and threatening action from the Property Ombudsman for them to even consider a compromise. You can't advertise a property
I have rented through various Gants in the past and although they have been professional and did their job there was no human element, I thought all agents were the same until I contacted belvoir in Grantham when they had a property I was interested and I could not believe the service I recieved.
I had been through a very difficult time over a couple of years and my situation was not straightforward, Simone was the lovely young lady who took my call and was the most lovely and helpful person, I
I actually know a few people who rent/have rented through Belvoir Grantham and am yet to hear a positive comment about them. From my personal experience, I have had a number of issues with them through my time renting my property through them. I will not dwell on old issues and will only comment on my most recent ones.
My most recent issue with Belvoir has been their determination to contact me only via post no matter how soon the subject matter. This has actually even lead to me receiving no
The property I was selling was my late cousins's house. My sister and I were acting as executors on behalf of his elderly mother. The property had been sadly neglected over many years. At the first meeting at the property Ross was punctual, polite and positive. He offered a strategy of open house viewing to sell the property quickly but for the best price. All arrangements happened as Ross had said they would e.g. photographer and measurements, energy certificate. The date of the open house was
I can honestly say that in my life I have never dealt with such an appalling company, and been charged such a staggering amount for the privilege.
They are charging us an absolutely extortionate figure per month (and creaming all three years worth of their "fee" in year one) for doing what has so far amounted to exactly nothing.
Our tenants rang them on 18th August 2015 to say there was a problem with the dishwasher tripping the electrics. I had our electrician contact Ludlow Thompson wit
Toni...hmmmmmm... :))))) apart of beeing a very professional agent,she is native kind,which is hard to find in our days,she doesnt do just "her job",but its more than obvious that she puts all her heart for peoples problems.I have never met such a brilliant person,which is ready to help you anytime with any advice,and even if she doesnt know,she will offer you alternatives.
Toni guided me throughout all process of buying a house,as we had some problems with our solicitor and broker,e
Toni...hmmmmmm... :))))) apart of beeing a very professional agent,she is native kind,which is hard to find in our days,she doesnt do just "her job",but its more than obvious that she puts all her heart for peoples problems.I have never met such a brilliant person,which is ready to help you anytime with any advice,and even if she doesnt know,she will offer you alternatives.
Toni guided me throughout all process of buying a house,as we had some problems with our solicitor and broker,e
We decided to rent a property through this company last year. When viewing the property it was in great condition. We went in the following week to sign the lease, and no sooner had my signature been put on the paper I was informed there had been a leak in the property. I was told it was a 'small brown stain' on the ceiling, but when we started to move our belongings in we noticed it was actually thick BLACK MOULD! We rang WH Brown to be told they were very sorry and had no idea it was in this c
The worse company I have ever had the displeasure of dealing with. We were informed on viewing the property we would have allocated parking only to be told on the day we moved in that the parking space was not available! Due to a private electronic gate and not being provided with a key fob, we were told to 'ask a neighbour' every time we wanted to enter or leave the property by car! It was obvious that this was a quick deal as the property was filthy when we moved in and we were informed by
Terrible and awful customer service
From our experience, Haart is definitely the worst renting agent I ever encountered in my 10 years renting history in and near London area. No matter if you are the landlord or the potential tenant, I strongly advise NOT to use Haart because the customer service just ends right after you signed the contract and direct debit form.
After we moved out from the flat in Maidenhead in December 2014 (agreed date, notice given two months in advance) and landlord
