Leicester, LE1
3.7/5, 25 reviews
68% recommended
60% sales valuation accuracy
60% sales fee satisfaction
86% lettings valuation accuracy
94% lettings fee satisfaction
No company information

...left to get your reviews in for the
2021 allAgents Estate & Letting Agents Awards


Opening Hours
Address

William H Brown
16-18 Halford Street
Leicester
Leicestershire
LE1 1JB
0116 251 4131

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 60% 60% £85,000 £160,000
Lettings 86% 94% £450 £1,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 1 7 3 2 1 0 0 1 3
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Our rental property is currently managed by W......”

Share on :
Mar 28,2020
Minithumbup
By: 'Mehboob'
Mar 28,2020
0 people found
this helpful
Our rental property is currently managed by William H Brown. Sarah from Sequence has been amazing, helping us with ensuring our rental property is well maintained. We really appreciate the work by Sarah and all of the staff...
read full review
Was this helpful? Yes

“Excellent Service...”

Share on :
Dec 20,2019
Minithumbup
By: 'D'
Dec 20,2019
0 people found
this helpful
I would just like to set out how grateful I am to Sarah Hollands for the service that she has continued to provide in 2019. She is kind, helpful and professional and has helped me manage our property with tact and fairness. She is a real ...
read full review
Was this helpful? Yes

“I have only given William H Brown 1 star beca......”

Share on :
Jul 01,2019
Minithumbdown
By: 'Claire'
Jul 01,2019
0 people found
this helpful
I have only given William H Brown 1 star because the system would not allow me to continue with no stars! I used the Leicester branch back in 2014 to let a property which they then continued to part-manage until Dec 2017. They failed to initiate a rental ...
read full review
Was this helpful? Yes

“1 billion star for sarah...”

Share on :
May 22,2019
Minithumbup
By: 'ikbal'
May 22,2019
0 people found
this helpful
only one name as mentioned sarah hollands if i could give her 1billion star she is humble down to earth very good comunication skills she is star , she was my letting agent when ever i need she was always to help us ref 14 brompton road ...
read full review
Comment on agent fees
only one name as mentioned sarah hollands
Was this helpful? Yes

“Anna is excellent...”

Share on :
Nov 16,2018
Minithumbup
By: 'Mr'
Nov 16,2018
0 people found
this helpful
Anna has been fantastic in assisting to sort out our rented accommadation. She worked hard and swiftly on any issues that needed sorting at the house and liaised with us at every step. We couldn't be much more thankful for what she has done. We ...
read full review
Was this helpful? Yes

“Excellent customer service...”

Share on :
Nov 14,2018
Minithumbup
By: 'Cara'
Nov 14,2018
2 people found
this helpful
Since renting off William H Brown after living in Spain for a number of years I found that the services I required in renting extremely satisfying.I dealt with a young lady called Emilie who has been an exceptional member of staff , always replied to ...
read full review
Was this helpful? Yes

“Excellent...”

Share on :
Nov 05,2018
Minithumbup
By: 'Lucy'
Nov 05,2018
0 people found
this helpful
Couldnt ask for a better person to deal with my sale and purchase! All staff were extremely professional, polite, organised and helpful. They went beyond their call of duty and pushed my case through quickly and efficiently. Wonderfully friendly and an absolute pleasure to deal ...
read full review
Comment on agent fees
good rates
Was this helpful? Yes

“Emilie Walker...”

Share on :
Oct 09,2018
Minithumbup
By: 'D'
Oct 09,2018
1 people found
this helpful
Emilie Walker has done a great job so far with managing my property in Leicester. I work away a lot and found WH Brown Leicester a real asset. Again, professional with very quick feedback. I couldn't have asked for more. Thank you....
read full review
Was this helpful? Yes

“Helpful...”

Share on :
Jul 31,2018
Minithumbup
By: 'FC'
Jul 31,2018
0 people found
this helpful
Sarah has made things really easy, and has been extremely helpful in my leaving the apartment that i have rented for 7 years. Nothing has been too much trouble, I highly recommend both her, and her company. Thanks....
read full review
Was this helpful? Yes

“Effecient and Understanding!...”

Share on :
Apr 13,2018
Minithumbup
By: 'Shannon'
Apr 13,2018
0 people found
this helpful
Emilie has been very understanding in her approach with myself and my partner in relation to getting our deposit back after leaving our property in February. She is very approachable and has been very supportive in helping us to have our deposit refunded to us ...
read full review
Comment on agent fees
N/A
Was this helpful? Yes

“Sale of House...”

Share on :
Apr 03,2018
Minithumbup
By: 'Paul'
Apr 03,2018
0 people found
this helpful
Highly delighted how they have handled the sale of my property, Staff have been professional and very polite, Selling Fees totally clear to you so no nasty surprises. If you have. Property to sell I suggest that William H Brown are at the top of ...
read full review
Comment on agent fees
One word excellent
Was this helpful? Yes

“Rory,Thank you so much for supporting me and providing ......”

Share on :
Feb 16,2018
Minithumbup
By: 'Sheela'
Feb 16,2018
4 people found
this helpful
Rory, Thank you so much for supporting me and providing me with excellent service! You've been a star I couldn't ask for anymore. As a landlord you made all my transactions professionally with great efficiency. Thank you so much. Kind regards, Sheela...
read full review
Comment on agent fees
Acceptable
Was this helpful? Yes
By: Paul Aldred
Apr 03, 2018
View all comments (1)
Found the Branch in Halford street Leicester very professional and helpful, I am highly delighted with the way they have handled the sale of my house, their cost are made very clear soon nasty suprises. Would strongly recommend that this estate agent is top of your list when selling your property ...

“Joanne has been excellent, has replied to my questions quickly ......”

Share on :
Feb 05,2018
Minithumbup
Joanne
By: 'Nicholas'
Feb 05,2018
2 people found
this helpful
Joanne has been excellent, has replied to my questions quickly and has kept me in the loop with any issues I've had. Great communication and professional I'm very happy to be dealing with this person, wish more people were like her!...
read full review
Comment on agent fees
0 fees so absolutely excellent!
Was this helpful? Yes

“My experience with the company has mainly been around Chelsea. ......”

Share on :
Jan 19,2018
Minithumbup
By: 'Sameer'
Jan 19,2018
1 people found
this helpful
My experience with the company has mainly been around Chelsea. She has always been very helpful and extremely friendly. I have spoken to many agents but Chelsea definitely shines and knows what she is talking about at all times. She has helped me and my ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Emily dealt with my heating problem quickly and efficiently. Keeping ......”

Share on :
Nov 27,2017
Minithumbup
By: 'Michael'
Nov 27,2017
0 people found
this helpful
Emily dealt with my heating problem quickly and efficiently. Keeping me updated along the way .great customer service thankyou very much...
read full review
Was this helpful? Yes

“Emily has had a very positive, professional and calming approach ......”

Share on :
Nov 20,2017
Minithumbup
By: 'Jas'
Nov 20,2017
1 people found
this helpful
Emily has had a very positive, professional and calming approach when dealing with the many inquiries I have spoken to her about. She is truly a credit to William H Brown....
read full review
Comment on agent fees
Fees about average compared to other High Street agents
Was this helpful? Yes

“Very accomodating. She helped us sort us our deposit and ......”

Share on :
Oct 19,2017
Minithumbup
By: 'Rufin'
Oct 19,2017
2 people found
this helpful
Very accomodating. She helped us sort us our deposit and managed to talk to the landlord to say our thank you....
read full review
Was this helpful? Yes

“I find any of the staff very polite & helpful any ......”

Share on :
Jun 30,2017
Minithumbup
By: 'Prudence'
Jun 30,2017
1 people found
this helpful
I find any of the staff very polite & helpful any queries are dealt with quickly & they get back to you with answers asap....
read full review
Comment on agent fees
Having not had any experience with another agent I trust that the feesPrudencewith you are average for this service
Was this helpful? Yes

“Liars - they had myself an my friends fill in ......”

Share on :
Apr 27,2017
Minithumbdown
By: 'Joe'
Apr 27,2017
0 people found
this helpful
Liars - they had myself an my friends fill in the booking forms as well as having extensive conversations with our guarantor only to tell us that the landlord had already let the property. Especially bad business practice that they couldn't have checked in the ...
read full review
Was this helpful? Yes

“Eventually sold our house through this agents but more by ......”

Share on :
Mar 11,2016
Minithumbdown
By: 'Jasper'
Mar 11,2016
0 people found
this helpful
Eventually sold our house through this agents but more by luck than any effort on their part. Awful customer service! They dragged out a perfectly straightforward sale for 6 months, rarely replied to our calls, gave out our keys without permission, ignored our concerns etc. We ...
read full review
What agent could do to change your mind?
Promised us the earth to get us to sign up for a very expensive which never materialised
Attached Filesnbsp;
Comment on agent fees
Promised us the earth to get us to sign up for a very expensive which never materialised
Was this helpful? Yes

“We decided to rent a property through this company last ......”

Share on :
Nov 01,2015
Minithumbdown
By: 'lucy'
Nov 01,2015
1 people found
this helpful
We decided to rent a property through this company last year. When viewing the property it was in great condition. We went in the following week to sign the lease, and no sooner had my signature been put on the paper I was informed there ...
read full review
Was this helpful? Yes

“The service I have received from w h brown has ......”

Share on :
Jun 28,2015
Minithumbdown
By: 'mr'
Jun 28,2015
7 people found
this helpful
The service I have received from w h brown has been absolutely terrible! I feel as though I have been misled, lied to and ripped off by a supposedly reputable company. The communication between nisha vyas, the mortgage advisor, and the Leicester branch seems to ...
read full review
What agent could do to change your mind?
give me back my money and stop misleading honest people for profit
Attached Filesnbsp;
Comment on agent fees
absolutely misleading
Was this helpful? Yes

“Possibly the worst customer service experience I have ever had. ......”

Share on :
Aug 04,2014
Minithumbdown
By: 'A'
Aug 04,2014
2 people found
this helpful
Possibly the worst customer service experience I have ever had. Two failed appointments, no courtesy calls. There is a mass communication breakdown within this office and to me it seems they do not want to sell properties but string customers along. Both occasions exactly the ...
read full review
Was this helpful? Yes

“Start well with a busy well spoken salesman who promised ......”

Share on :
Aug 20,2013
Minithumbdown
By: 'LEICESTER12'
Aug 20,2013
1 people found
this helpful
Start well with a busy well spoken salesman who promised the earth , after marketing for 6 weeks held an open day [there advice ] no one attended . reduced the price still no interest . All this time never a phone call from them , numerous calls from us answer ...
read full review
Was this helpful? Yes

“If you are a tenant looking for rented property in ......”

Share on :
Apr 14,2013
Minithumbdown
By: 'Caffhall'
Apr 14,2013
4 people found
this helpful
If you are a tenant looking for rented property in Leicester, DO NOT USE WILLIAM H BROWN IN LEICESTER!!!!!! I have left countless messages and emails (26 to be exact) for the lettings manager, with no reply, no advice on checking out, handing keys in etc, ...
read full review
What agent could do to change your mind?
Improve communication and be honest!!!
Attached Filesnbsp;
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by William H Brown, Leicester LE1 1JB


As Seen On

Find the Best Agent to
Sell or Rent Your Home