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Top 10 reviews of the week

Week (31st - 06th June 2021) - view other weeks


Review by Eliis on 2nd June 2021
Portico, 843 Fulham Road, London
Would you use this agent again? No

Absolutely awful experience with Portico Fulham branch from the get go. I rented a property on Vera Road in Fulham with Molly Derbyshire who was quick to take my money but little did I know the ongoing issues I would have for the next 14 months would get worse by day.

I rented a 2 bed flat in a converted flat that needed a fair amount of work, mould and damp sorted and tidying up before anyone could move in. I signed a contract with clear terms clarifying the works that had to be done before

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Review by Leah and Ste on 3rd June 2021
Martyn Meade & Staff, 5 Burscough Street, Ormskirk
Would you use this agent again? No

I am not happy at all with the way we was treat as tenancy at Parklands by Martin meade Ormskirk - They was in beech of there responsibilities as a landlord for not making it safe within the property of 6 Parklands, also not responding to any calls or emails from your tenancy as you haven’t done for the past 2 years and 5 months over this Period we actually paid in rent £26,850 in rent as they changer us £895 per months !!

The wholes time we was tenancy at parklands, we was never given a

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Review by Harriet Barber on 4th June 2021
Mountgrange Heritage, 27 Kensington Park Road, London
Would you use this agent again? No

Do not rent with Mountgrange no matter how nice you think the property is. In a decade of renting in London I’ve never experienced such awful service as a tenant.

The managing agents treated the smallest requests (eg broken bathroom fan/broken door bell/broken window) as the biggest inconvenience and took months and countless emails of chasing to fix problems.

The boiler (which was located in the main bedroom) was fitted without the flu sealed. This was flagged when the carbon monoxide d

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Review by Joseph Feyertag on 1st June 2021
James C. Penny Estate Agents, 251 Cowley Road, Oxford
Would you use this agent again? No

I'm afraid we have to add to the recent spate of people who have had bad experiences with JCP.

We listed our flat in Grandpont for sale with JCP's East Oxford office in July 2020 at a commission of 1.5% (+VAT) and (£175 +VAT).

9 months down the line, we felt stupid that we didn't negotiate these fees down based on the service we received. The agent pressured us into taking our flat off the market after a first offer was received, then waited 6 weeks until October to let us know that said

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Review by Kevin on 3rd June 2021
Cherry Picked Properties, 216 Outwood Road, Cheadle
Would you use this agent again? No

WARNING This agent made me homeless!!!

I was made homeless by this incompetent estate agent. If you value knowing you have a home to go to I would stay away from Cherry Picked Properties.

I was a prospective tenant, viewed an apartment, made an offer, offer was accepted, paid a holding deposit.

On the morning of the tenancy start date I called to arrange a time to collect keys. I was told I would get a call back, this did not happen.

On the day after my tenancy should have started I called a

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Review by Joseph on 3rd June 2021
Manning Stainton, Lidget Hill, Leeds
Would you use this agent again? Yes

My experience with Manning Stainton comes off the back of a house buying process with Purplebricks that couldn't have been any worse, and one which contributed to our house sale falling through. Everything happens for a reason though...

Having viewed and loved a newly listed property presented by Manning Stainton, my wife and I were filled with excitement over the prospect of owning such a wonderful estate, but were also full of trepidation and pessimism towards the house buying process (as f

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Review by Zee on 4th June 2021
Ashford Reeves, 16 Tiller Road, London
Would you use this agent again? No

This agency is the worst! They have the most fake reviews! The address on google isn’t even correct for god sake.
English is awful! I really hope they’ve invested in a basic English course. They promise you a lot but they NEVER stick to anything. Ernestina has to be the worst - TRUE DEFINITION OF A BITCH! Everyone knew her name and never had anything good to say about her. They won’t reply to emails until they are ready to do so unless it’s something that concerns them. They do not do a

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Review by Parash Heyer on 5th June 2021
Edzell Property, 1008 Pollokshaws Road, Glasgow
Would you use this agent again? No


I have submitted a serious complaint to First TIER TRIBUNAL, Edzell Property Management will be investigated for Fraud & deception, there is substantial written evidence from both my tenant, Edzell themselves & my solicitor to support this case. EDZELL have used the covid situation to their advantage. They do not pass on rent to land lords, or return deposits to tenants through lies & manipulation. This has been ongoing for a year. They are unresponsi

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Review by J on 5th June 2021
Charrison Davis, 208 Manor Parade, High Street, Harlington
Would you use this agent again? Yes

Best in Class for an independent estate agency - superior customer service which was personalised to your individual needs, delivered by Cherelle and her team; Francesca and Sydney. From the first time we met Cherelle it was obvious she was brilliant at her job. She was extremely professional but so kind and friendly at the same time. Her leadership skills were second to none and you could see how much Francesca and Sydney enjoyed working as part of this dynamic team. The team adhered to all the

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