Top 10 reviews of the week

Week (13th - 19th February 2017) - view other weeks


Review by Tom and Olivia Ryan-Hill on 15th February 2017
Justin Lloyd, 118 St. James Street, Brighton
Would you use this agent again? No

I am much happier to write good reviews than bad as is born out across reiew the web for vaious suppliers. But as I wait for emails to be responded to for the last time by JL I have become annoyed enough to warrant complaining about the level of service.

In trying to buy this house we did everything we could to make the process as smooth as possible for the vendor, ticking boxes and making payments as quickly as we could and yet having a vendor estate agent who only works until 1pm doesn't seem

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Review by H. Birch on 16th February 2017
Connells, 85 Granby Street, Leicester
Would you use this agent again? No

I was a customer of Connells for nearly 5 years as a tenant in one of their properties. It was bad service from day one. They lied to me about being allowed pets in the house by saying that it was fine and then changing their mind after I had signed. They refused to fix problems noticed in the inventory such as very dirty cupboards and a crack in the front window, but said should this get any worse I would be charged. The house was in an awful state when i moved in but at the time i had just mov

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Review by Charlotte M on 14th February 2017
The Property Cloud, 17 Swanbridge Road, Bexleyheath
Would you use this agent again? Yes

Where to start... Aaron at The Property Cloud has been exceptional throughout the process of selling our property - he honestly couldn't have been any more helpful to make the usually highly stressful process go any smoother.

Aaron initially came round within days of me contacting him to give me a thorough insight into the service he offers and answer all of my questions - I had no hesitation when agreeing to use The Property Cloud after meeting him.

We had initially agreed to get my house o

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Review by Angela on 17th February 2017
Lifestyle Property, 175 Hoe Street, London
Would you use this agent again? No

Do not trust this estate agent. I found the perfect flat and was so excited. I paid my holding fee handed over documents etc. Lifestyle Properties charge high end fees 1 week rent plus administration costs. Much more than other agents. After being told that the flat had a damp problem and they needed confirmation from the landlord on moving date I looked online and saw another more reputable agent (Alan Davis) advertising the property. I called the other agent and they siad they had let the prop

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Review by Lapetita on 16th February 2017
Connells, 23 king street, Hereford
Would you use this agent again? Yes

We have dealt with the Connells Hereford branch for several years now as they helped us buy our first house and supported us with their in-house financial advisor who has been incredibly knowledgeable in securing competitive rates. During this process they were always extremely helpful and welcoming resulting in us recommending them to various friends who went on to use their services. We would certainly buy through them again and would highly recommend their financial adviser, Max.

So it was

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Review by Victoria on 17th February 2017
Touchstone CPS Ltd, 2 Crescent Office Park Clarks Way, Bath
Would you use this agent again? No

Disgusting service from start to finish. I left the property almost 3 months ago and they still haven't reimbursed me with my deposit. no apologies and no reasons why I still don't have my money.
They promised me a clean flat when I moved in but it was disgusting and I had to take a week off work to do it myself. There was £67 debt on the gas meter which I ended up paying for myself. After 2 years they give me notice to move out with no explanation, 1 month before Christmas so we found a

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Review by Cheating Agent Do Rent from Them on 14th February 2017
The Letting Line, 57-59 Lancaster Road, Enfield
Would you use this agent again? Yes

1 star is far to generous for the agent and the staff. Basically, I am renting a property with this agent, and all I can say is are literally cheats and money grabbing.

On day 1, the go my contract incorrect where I want a 6 month break clause, and the convenient said that this was not requested but gave the option to the landlord. They refused to put this my contract until I provided evidence via email. The only reason I went ahead is because, I had just moved out of my other house and had no

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Review by Sam Keeler on 17th February 2017
KKB Property & Financial Services, 1st Floor 86 Whitechapel High Street, London
Would you use this agent again? No

The Day we were scheduled to pick up the keys they told us that we did not in fact have the property.

Found a Property on, Agent showed us around the property the next day and all was well, we decided to put down a holding deposit then to take it of the market.

We agreed with the agent a move in date and were scheduled to move in the coming weekend. As the Weekend approached the Agent (Alom) called me informing me that the move in day would be delayed a week, (Okay i thought no

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Review by Mr C. HM Forces on 17th February 2017
Cross Keys Estates, Cherry Tree House, 34 Mannamead Road, Plymouth
Would you use this agent again? Yes

After two unsuccessful attempts to sell my flat with other agents I was recommended Crosskeys agents from a family member who sold his property within a week of it hitting the market. Jon Curtis made a visit to my flat and in agreement of a very competitive price I decided to put the property on the market. Within a couple of days Jon was viewing the property to prospective customers and this didn't let up for several weeks until Jon made a successful sale. I know Jon put a great deal of effort

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Review by susanbec on 16th February 2017
West Wales Property Services, Harlech House, 5 Main Street, Pembroke
Would you use this agent again? No

In November 2015, I moved to Pembrokeshire to retire. I viewed two properties marketed by West Wales Properties' Pembroke Office. I offered on a property in Ashleigh Gardens off the Upper Lamphey Road in Pembroke and agreed a price of �164,000. I then viewed a property in Pennar, and after an initial offer of �140,000, I agreed a price of �142,000 and proceeded to purchase the Pennar property. West Wales Properties were aware that I was moving 200 miles from the south of England,

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