Top 10 reviews of the week

Week (03rd - 09th December 2018) - view other weeks


Review by Moxie on 7th December 2018
Peabody Trust, 45 Westminster Bridge Road, London
Would you use this agent again? Yes

Peabody trust has been the worst landlord I've ever experienced. There contractors are even worse. appalling state of Victorian properties they do not keep the property up to scratch. It's down to the tenants to constantly report the same problem until they come in bodge it up again until the next time. So many people leave Peabody trust that you can't keep up with who's in what department. So I had a on going complaint with them. Then these people leave without any notice o

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Review by Tom on 5th December 2018
Northwood, 729 Lincoln Road, Peterborough
Would you use this agent again? Yes

A very shaky start after receiving a particularly disengaged flat viewing from a chap who clearly had better things to do, followed by an unpleasant verbal exchange upon collection of keys on my move-in day, because extra charges for parking had not been made clear to me up until this point.

Unfortunately, the blame was largely laid on my shoulders for apparently misinterpreting the advert “parking available” to mean the property had parking, whereas I was supposed to interpret this (

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Review by Nina Vig on 8th December 2018
Dexters, 164 King Street, London
Would you use this agent again? No

Signed a lease for 3 years and found out after a few months and countless sleepless nights there was a airb&b fonctioning 24/7 in the flat right above me , things were dropped every day such as cigarettes, joints, diapers, dirty tissues, toys, etc...
Constant coming and going of multiple people screaming ( pub like noise) and it is a very small 1 bed flat.
When I told the agency they said it was not their problem and that I had to call the council.
Had to call the police a few times

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Review by Nabeel on 7th December 2018
Dexters, 170 High Street, London
Would you use this agent again? No

The following is a personal review of the agency after decades of international experience in dealing with agencies. I made the mistake of trying the Dexters Acton office and I strongly recommend avoiding this office as it is extremely toxic in my opinion where a senior employee yelling at the customer after they (the office and landlord) breached contract is a perfect representation over how garbage this office is. I rented a house through them (3,250 PCM) and paid 6 months in advance to help

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Review by D Mick on 4th December 2018
McEwan Fraser Legal, 130 East Claremont Street, Edinburgh
Would you use this agent again? Yes

This is my second time using the services of McEwan Fraser Legal and I had no hesitation in returning to them.

I bought the flat using McEwan Fraser Legal and had no idea of the process involved in purchasing a property. I was at that time a first time buyer, I literally needed my hand held throughout the whole process and was delighted that McEwan Fraser Legal took the stress out of purchasing the property.

When it came to selling my flat, McEwan Fraser Legal understood my urgency for a qu

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Review by Stephen H on 5th December 2018
Mansbridge Balment, Bedford Court, 14 Plymouth Road, Tavistock
Would you use this agent again? Yes

We were moving down from Surrey and only having a few days to view properties we contacted Mansbridge Balmont to arrange viewings of houses that we were interested in seeing. Nicola was the agent who conducted all the viewings with us and we were immediately impressed by the time that she had obviously devoted to getting to know the properties in some detail and was able to respond to all our questions immediately. Nicola is clearly a very experienced agent with extensive knowledge of the area

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Review by Maisy on 6th December 2018
Pinnacle Letting & Estate Agents, 3-5 Fanny Street, Cathays
Would you use this agent again? No

Pinnacle don't even deserve one star. I would not recommend this estate agents to anyone. Me and my friends rented one of their properties last year, and the first thing was the house had not been cleaned at all (not even hoovered) by August 1st when we moved in. We complained multiple times about this, but their only excuse was that they had been charged by the cleaning company, therefore in their eyes it was clean, even though they could see themselves it was not. When we left the propert

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Review by Mrs W on 7th December 2018
Mansell McTaggart, 26 Carfax, Horsham
Would you use this agent again? Yes

I initially listed my property with another local agent but was disappointed with the lack of viewings generated within the first month. I contacted Guy for an alternative approach and was impressed with the strategy he proposed for marketing my property.

When I met Guy, it was clear that he had a passion for property and a vast knowledge of the local area. Guy recommended professional photos and a virtual tour to make my property stand out from the many other similar ones on the market. I w

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Review by Jane Molsher-Berry on 9th December 2018
Hunters Estate Agents, 34-36 Burlington Street, Chesterfield
Would you use this agent again? Yes

I was very sceptical about estate agents and even thought about selling without one. It's the old thing "what exactly do they do..." How wrong was I!!!!
Right from the first visit by Matt we were taken with the knowledge of the area and the no nonsense approach. We were assigned to Donna Lowe. Donna is an absolute superstar.
Our initial idea was to sell the house, move into rented accommodation and then look for a house to buy, hopefully making things less st

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Review by Lee on 8th December 2018
Castles (Coventry), 109 New Union Street, Coventry
Would you use this agent again? No

WOULD DEFINITELY STAY CLEAR FROM CASTLES! unprofessional staff, extremely rude, lack of coordination and maintenance never seems to get done despite it being nearly a month asking to to fix the shower. (Maintenance staff knows less of maintenance than a layman). They grab your money but do not deliver they should. The place had loads of issues which should have been resolved well before i moved in. They do not even have an official receipt! Watch out for their inventory, they say everything is i

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