Sarah Kenny Residential Lettings
4.9/5, 434 reviews
96% recommended
93% lettings valuation accuracy
94% lettings fee satisfaction

Property Features

Sarah Kenny relocated from London to Bristol in the mid-1980s with her husband, Tony Kenny. They were looking for a home to rent but the minefield of letting agents pushing a multitude of properties that didn’t meet their brief resulted in a time-consuming and frustrating experience.There was ... show more Sarah Kenny relocated from London to Bristol in the mid-1980s with her husband, Tony Kenny. They were looking for a home to rent but the minefield of letting agents pushing a multitude of properties that didn’t meet their brief resulted in a time-consuming and frustrating experience.

There was a clear need for a bespoke lettings agency in Bristol that would specialise in matching quality apartments and houses with individuals, couples and families who preferred to work with an agency who immediately understood their requirement, accurately filtered suitable properties and provided a personal, intuitive service that made the potentially stressful business of moving, pleasurable and calm.

In 1990, Sarah Kenny Residential Lettings was launched, with the first office being located in Sarah’s spare bedroom! Eight months later and with eight managed properties, Sarah teamed up with fellow director Peter Allen and they moved into a Clifton-based office.

Fast forward thirty years and the business is still thriving. With a professional background in HR, Sarah has always prioritised the happiness and well-being of her team members who she firmly believes are the heart of the business. Having a healthy work-life balance where every member of the team feels valued and appreciated is reflected in the calibre of service provided to our clients.
Bristol Property Lets | Flats & Houses to rent | Sarah Kenny

Latest Reviews

 View all Reviews 434
Featured Review
a
reviewed by 'Karina'
“Stress free and easy process, massive thanks to Connor and Ceana who helped us with any queries and concerns - ......”
Featured Review
a
reviewed by 'Samvir'
“Friendly service and was kept informed throughout the whole process. Viewing was done very well and agent showed us around ......”
Featured Review
a
reviewed by 'Katy and Andy'
“We recently started a tenancy with Sarah Kenny as the agent. Connor who showed us round two properties before we ......”
Featured Review
a
reviewed by 'Happy Landlord'
“I have lost count of the number of years that Sarah Kenny have provided letting agency services to me but ......”
Featured Review
a
reviewed by 'Paul'
“Had a very good experience renting my flat in Clifton. First time I have rented in nearly 40 years. The Sarah ......”
6th Jun 2024
reviewed by 'Ewan Marshalsay'
“Sarah Kenny were fantastic throughout the entire letting process. Communication was great and all queries and concerns were dealt with ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 93% 94% £550 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
100 0 312 13 0 0 1 0 5 3
Areas covered
  • BS8
  • BS2
  • BS6
  • BS1
  • BS7
  • BS9
  • BS3
  • BS10
Address

30 Regent Street
Bristol
North Somerset
BS8 4HU
0117 946 7171

Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 16:00
  • Sunday: 12:00 - 16:00
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Featured Review
a

“Stress free and easy process, massive thanks ......”

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Dec 13,2023
Minithumbup
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Ceana
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Connor
By: 'Karina'
Dec 13,2023
1 people found
this helpful
Stress free and easy process, massive thanks to Connor and Ceana who helped us with any queries and concerns - now we can enjoy the comfort of our lovely flat !...
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Featured Review
a

“Friendly service and was kept informed throug......”

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Dec 19,2023
Minithumbup
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Connor
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Ceana
By: 'Samvir'
Dec 19,2023
1 people found
this helpful
Friendly service and was kept informed throughout the whole process. Viewing was done very well and agent showed us around explaining all the details. Kept in contact through emails. They also kept me updated throughout the referencing process where some delays occurred however these were ...
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Featured Review
a

“We recently started a tenancy with Sarah Kenny as the agent...”

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Dec 11,2023
Minithumbup
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Connor
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Camilla
By: 'Katy and Andy'
Dec 11,2023
2 people found
this helpful
We recently started a tenancy with Sarah Kenny as the agent. Connor who showed us round two properties before we decided on one to rent was very friendly, professional and gave his honest opinions. All communications we've had with anyone at Sarah Kenny have also ...
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Featured Review
a

“Simply the best!...”

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Oct 16,2023
Minithumbup
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Rebecca
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Hayley
By: 'Happy Landlord'
Oct 16,2023
1 people found
this helpful
I have lost count of the number of years that Sarah Kenny have provided letting agency services to me but I can honestly say I have never once regretted my choice. The service provided has been professional, efficient and friendly. In short - excellent right ...
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Featured Review
a

“Had a very good experience renting my flat in......”

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Oct 06,2023
Minithumbup
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Ceana
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Anita
By: 'Paul'
Oct 06,2023
1 people found
this helpful
Had a very good experience renting my flat in Clifton. First time I have rented in nearly 40 years. The Sarah Kenny team guided this apprehensive novice with aplomb. Also great follow up and assistance since. Highly recommended....
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“A huge thank you to Yasmin. Yasmin made the whole ......”

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Apr 22,2014
Minithumbup
By: 'Dawn'
Apr 22,2014
2 people found
this helpful
A huge thank you to Yasmin. Yasmin made the whole process of me renting my property a pleasant and exciting experience. Always thoroughly efficient and effortlessly helpful....
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“My husband and I could not be more pleased with ......”

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Apr 16,2014
Minithumbup
By: 'Louise'
Apr 16,2014
2 people found
this helpful
My husband and I could not be more pleased with the service we recieved through Sarah Kenny. I met alone with Yasmin for the first viewing, she was prompt and very friendly. Yasmin had no qualms with my last minute second viewing arrangement understanding my ...
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“Sarah Kenny were excellent and I am very happy to ......”

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Mar 19,2014
Minithumbup
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Sarah
By: 'Frank'
Mar 19,2014
1 people found
this helpful
Sarah Kenny were excellent and I am very happy to recommend them - they were very quick to put the property to the letting market and produced excellent results with a friendly helpful service. Emilia, Leah and Jemma were excellent....
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“All of the staff at Sarah Kenny particularly Jemma and ......”

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Nov 08,2013
Minithumbup
By: 'Mr'
Nov 08,2013
3 people found
this helpful
All of the staff at Sarah Kenny particularly Jemma and Leah did exactly what they said they would do. They always responded immediately, carried out their duties in a first class professional and responsible manner and reminded me as Landlord of my own responsibilities, nothing ...
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“We were looking for a quality rental property, which is ......”

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Oct 23,2013
Minithumbup
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Sarah
By: 'NeedToRentFast'
Oct 23,2013
2 people found
this helpful
We were looking for a quality rental property, which is wheelchair accessible and we needed to move in as soon as possible. Emilia helped us brilliantly and managed to smoothly speed the paperwork along. And even where I could not be present in person on ...
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“We have several properties in Bristol and for 15+ years have ......”

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Sep 30,2013
Minithumbup
By: 'Mrs'
Sep 30,2013
2 people found
this helpful
We have several properties in Bristol and for 15+ years have use the Sarah Kenny letting agency exclusively. Their service is excellent to both us as landlords and also to prospective tenants. They have responded promptly and effectively to all of our varied requirements over the ...
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“Whilst the staff are always polite and friendly enough 90% of ......”

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Sep 18,2013
Minithumbdown
By: 'BristolBristol'
Sep 18,2013
3 people found
this helpful
Whilst the staff are always polite and friendly enough 90% of phone calls end with the dreaded "someone will call you back". More than a few times nobody has phoned back. I can see that Sarah Kenny would be a good agent if you live in ...
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What agent could do to change your mind?
Sadly our experience to date hasn't been great. I would love it if they could take ownership of our problems and see them through to resolution because I really want to trust them to resolve things and thus avoiding unnecessary stress. In all honesty I wouldn't have written an online review but they have contacted us asking us to review them in the past.
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Comments (1) Report abuse Print review
Was this helpful? Yes
By: becks
Sep 18, 2013
View all comments (1)
I am very sorry to hear your comments and that you have been unhappy with the service received since you have moved in. Customer service is extremely important to us and I would welcome the opportunity to discuss this further with you either on the phone or in a meeting. Please do not hesitate to contact me directly either by phone or email. Rebecca McKelvey, office manager. ...

“What an outstanding service from the Sarah Kenny team recently, ......”

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Aug 08,2013
Minithumbup
By: 'Viv'
Aug 08,2013
4 people found
this helpful
What an outstanding service from the Sarah Kenny team recently, and Yasmin was one of the most efficient and professional members of staff from any letting / estate agency team I have ever met. I am relocating and thought finding a property was going to be ...
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“Jemma was efficient and prompt and quickly got to grips ......”

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Jul 29,2013
Minithumbup
By: 'Jemma'
Jul 29,2013
1 people found
this helpful
Jemma was efficient and prompt and quickly got to grips with our needs and put forward a property that was ideal. She was helpful and responsive though out the process and really helpful and friendly....
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“Sarah Kenny where the first letting agents I used in ......”

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Jul 25,2013
Minithumbup
By: 'Isobel'
Jul 25,2013
5 people found
this helpful
Sarah Kenny where the first letting agents I used in Bristol and the whole process was professional, friendly, quick and on top of that I had a great landlord. Now just over a year later, I've moved to another area and experienced the service through ...
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“We have been associated with "Sarah Kenny" as landlords for ......”

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Jul 17,2013
Minithumbup
By: 'Brian'
Jul 17,2013
7 people found
this helpful
We have been associated with "Sarah Kenny" as landlords for many years and they have always been friendly, courteous, efficient, helpful and highly reliable. This month [July 2013] they let an apartment for us within 2 weeks of notification. Jemma was our contact and continued the cheerful ...
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“I have used Sarah Kenny to find tenants for about 6 ......”

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Jun 25,2013
Minithumbup
By: 'Valerie'
Jun 25,2013
5 people found
this helpful
I have used Sarah Kenny to find tenants for about 6 years now and they have always found good tenants very quickly in every case. They are responsive, pleasant to work with and very helpful, even for general questions. I highly recommend their agency....
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“Recently rented a flat through Sarah Kenny and have been ......”

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Jun 20,2013
Minithumbup
By: 'Lawrence'
Jun 20,2013
5 people found
this helpful
Recently rented a flat through Sarah Kenny and have been extremely impressed by the professional and friendly service we received. In my experience far above the industry norm. They kept us thoroughly informed throughout the process and expedited the paperwork so that we could move ...
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“I would recommend Sarah Kenny for the following reasons:- ......”

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May 30,2013
Minithumbup
By: 'Sian'
May 30,2013
10 people found
this helpful
I would recommend Sarah Kenny for the following reasons: - they offer flexible viewing options, I work during the day so this was important for me - properties on offer are of a good standard - they kept me up to date once we agreed ...
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“The service I received by the agents at Sarah Kenny ......”

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May 15,2013
Minithumbup
By: 'Kyriaki'
May 15,2013
15 people found
this helpful
The service I received by the agents at Sarah Kenny residential letting, especially Emillia Atkinson was exceptional. Every one was kind and forthcoming. I told them what I was looking for and they found me my dream flat. I was assisted from the initial start ...
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“I have tried a couple of letting agents in Bristol ......”

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May 12,2013
Minithumbup
By: 'Paula'
May 12,2013
15 people found
this helpful
I have tried a couple of letting agents in Bristol and had a poor experience. This is the second time I have used Sarah Kenny and I now refer friends/colleagues to them. Jemma and Leah stand out for taking ownership, being very credible and ...
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“I have lived in a number of rented properties before ......”

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Apr 30,2013
Minithumbup
By: 'Linus'
Apr 30,2013
17 people found
this helpful
I have lived in a number of rented properties before this one and have to say that Sarah Kenny Lettings is by far the best letting agent I have ever dealt with. Efficient, organised, polite and friendly, the service has been excellent!...
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“All staff at Sarah Kenny's have worked hard to ensure ......”

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Apr 26,2013
Minithumbup
By: 'chemengjoe'
Apr 26,2013
17 people found
this helpful
All staff at Sarah Kenny's have worked hard to ensure that finding and moving into a new property has been as hassle free as possible. Any request was met with a smile and a can do attitude and they are willing to go the extra ...
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“I had never let a flat before, and had no ......”

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Mar 28,2013
Minithumbup
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Peter
By: 'Kevin'
Mar 28,2013
23 people found
this helpful
I had never let a flat before, and had no idea how to go about it. I went to several agents but it was quickly evident that Sarah Kenny were the best. They have been absolutely fantastic - they explained everything and 'hand held' me ...
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“From the moment I contacted the Sarah Kenny Agency I ......”

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Mar 08,2013
Minithumbup
By: 'Maurice'
Mar 08,2013
22 people found
this helpful
From the moment I contacted the Sarah Kenny Agency I realised that I had made the right decision to use them to let my flat for me. My request for information was dealt with straightway and all questions answered fully. Jemma Corbett visited me at ...
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“Excellent work ! Everything went smoothly and yet quickly. Contact through ......”

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Mar 08,2013
Minithumbup
By: 'J'
Mar 08,2013
22 people found
this helpful
Excellent work ! Everything went smoothly and yet quickly. Contact through the phone or via email was always done in a timely manner. At no stage did we feel stressed or frustrated. Defintely an agency you can rely on....
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“We received excellent service from Sarah-Kenny. The staff were efficient, ......”

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Mar 03,2013
Minithumbup
By: 'Stuart'
Mar 03,2013
25 people found
this helpful
We received excellent service from Sarah-Kenny. The staff were efficient, diligent and always explained the process in a clear and straight forward manner. We were impressed by the agent who showed us around the property (not listed in the above options) and this high level ...
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“Peter and Jemma at Sarah Kenny Lettings have consistently made ......”

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Feb 21,2013
Minithumbup
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Peter
By: 'Neil'
Feb 21,2013
24 people found
this helpful
Peter and Jemma at Sarah Kenny Lettings have consistently made the letting process a straightforward experience and assisted with any issues that have arisen with the flat without drama or delay....
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“For the last 10 years Sarah Kenny have introduced really good ......”

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Feb 12,2013
Minithumbup
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Rebecca
By: 'Mr'
Feb 12,2013
26 people found
this helpful
For the last 10 years Sarah Kenny have introduced really good reliable tenants for a flat that I rent in Clifton. Over that time there have been 6 tenants, each following on from the other within a matter of days which means I never have concerns about ...
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“My partner and I needed to move to Bristol from ......”

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Feb 08,2013
Minithumbup
By: 'J'
Feb 08,2013
25 people found
this helpful
My partner and I needed to move to Bristol from Swansea due to securing new jobs in the area; we had very little time to find a new place to live. After viewing a couple of flats in different parts of Bristol (with very mixed ...
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“I am a first time landlord and Sarah Kenny made ......”

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Jan 30,2013
Minithumbup
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Sarah
By: 'Chloe'
Jan 30,2013
26 people found
this helpful
I am a first time landlord and Sarah Kenny made everything clear and simple for me throughout the whole letting process. Everything was dealt with quickly, efficiently and professionally. The team is friendly and always prompt in coming back to me with my numerous queries. ...
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“Within 6 weeks of completing on my first rental property, sarah ......”

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Dec 18,2012
Minithumbup
By: 'AndyW'
Dec 18,2012
25 people found
this helpful
Within 6 weeks of completing on my first rental property, sarah kenny had found a tenant, who signed up for a 12 month initial let. Jemma corbet was professional, friendly, and always available if i had questions in the period before and after I set the wheels ...
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“Sarah Kenny are managing a flat in Bristol for me. ......”

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Dec 12,2012
Minithumbup
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Sarah
By: 'Sheila'
Dec 12,2012
26 people found
this helpful
Sarah Kenny are managing a flat in Bristol for me. I contacted them for advice before purchasing the flat as an investment, and they were incredibly helpful throughout the process. I showed their lettings manager the flat the day after I completed the purchase, and ...
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“Sarah Kenny were brilliant from start to finish. I asked ......”

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Dec 03,2012
Minithumbup
By: 'Clavp'
Dec 03,2012
26 people found
this helpful
Sarah Kenny were brilliant from start to finish. I asked about a property on Wednesday, had a viewing booked in on Thursday, then by Thursday evening had a new flat sorted out. Every meeting went smoothly, and even received a bottle of wine when moving ...
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“Me and my partner recently moved in into one of ......”

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Nov 30,2012
Minithumbup
By: 'Tina'
Nov 30,2012
26 people found
this helpful
Me and my partner recently moved in into one of Sarah Kenny's properties in Clifton and we are extremely happy with the letting agency service we have been provided. Warm, welcoming and highly professional attitude, accuracy in all details and understanding of our needs as ...
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No image available Laura Higgins
(60)
Staff picture Hayley
(40)
Staff picture Rebecca
(32)
Staff picture Peter
(23)
Staff picture Connor
(22)
No image available Sarah
(19)
Staff picture Camilla
Staff picture Eva
Staff picture Anita
Staff picture Laura
Staff picture Sasha
No image available Zoe

Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 14/10/2022, 4:08 PM by Rebecca McKelvey
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:57 AM 05/12/2023 by allAgents

Awards won by Sarah Kenny Residential Lettings

Regional Awards won by Sarah Kenny Residential Lettings

Individual Branch Awards

Bristol, BS8



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