Sarah Kenny Residential Lettings
4.9/5, 433 reviews
96% recommended
93% lettings valuation accuracy
94% lettings fee satisfaction

Property Features

Sarah Kenny relocated from London to Bristol in the mid-1980s with her husband, Tony Kenny. They were looking for a home to rent but the minefield of letting agents pushing a multitude of properties that didn’t meet their brief resulted in a time-consuming and frustrating experience.There was ... show more Sarah Kenny relocated from London to Bristol in the mid-1980s with her husband, Tony Kenny. They were looking for a home to rent but the minefield of letting agents pushing a multitude of properties that didn’t meet their brief resulted in a time-consuming and frustrating experience.

There was a clear need for a bespoke lettings agency in Bristol that would specialise in matching quality apartments and houses with individuals, couples and families who preferred to work with an agency who immediately understood their requirement, accurately filtered suitable properties and provided a personal, intuitive service that made the potentially stressful business of moving, pleasurable and calm.

In 1990, Sarah Kenny Residential Lettings was launched, with the first office being located in Sarah’s spare bedroom! Eight months later and with eight managed properties, Sarah teamed up with fellow director Peter Allen and they moved into a Clifton-based office.

Fast forward thirty years and the business is still thriving. With a professional background in HR, Sarah has always prioritised the happiness and well-being of her team members who she firmly believes are the heart of the business. Having a healthy work-life balance where every member of the team feels valued and appreciated is reflected in the calibre of service provided to our clients.
Bristol Property Lets | Flats & Houses to rent | Sarah Kenny

Latest Reviews

 View all Reviews 433
Featured Review
a
reviewed by 'Karina'
“Stress free and easy process, massive thanks to Connor and Ceana who helped us with any queries and concerns - ......”
Featured Review
a
reviewed by 'Samvir'
“Friendly service and was kept informed throughout the whole process. Viewing was done very well and agent showed us around ......”
Featured Review
a
reviewed by 'Katy and Andy'
“We recently started a tenancy with Sarah Kenny as the agent. Connor who showed us round two properties before we ......”
Featured Review
a
reviewed by 'Happy Landlord'
“I have lost count of the number of years that Sarah Kenny have provided letting agency services to me but ......”
Featured Review
a
reviewed by 'Paul'
“Had a very good experience renting my flat in Clifton. First time I have rented in nearly 40 years. The Sarah ......”
16th May 2024
reviewed by 'Emma'
“Great, efficient and friendly service from Sarah Kenny, especially from Connor and Ceana. Very grateful to this team for their ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 93% 94% £550 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
100 0 311 13 0 0 1 0 5 3
Areas covered
  • BS8
  • BS2
  • BS6
  • BS1
  • BS7
  • BS9
  • BS3
  • BS10
Address

30 Regent Street
Bristol
North Somerset
BS8 4HU
0117 946 7171

Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 16:00
  • Sunday: 12:00 - 16:00
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Sarah Kenny Residential Lettings Image 1
Featured Review
a

“Stress free and easy process, massive thanks ......”

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Dec 13,2023
Minithumbup
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Ceana
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Connor
By: 'Karina'
Dec 13,2023
1 people found
this helpful
Stress free and easy process, massive thanks to Connor and Ceana who helped us with any queries and concerns - now we can enjoy the comfort of our lovely flat !...
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Featured Review
a

“Friendly service and was kept informed throug......”

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Dec 19,2023
Minithumbup
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Connor
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Ceana
By: 'Samvir'
Dec 19,2023
1 people found
this helpful
Friendly service and was kept informed throughout the whole process. Viewing was done very well and agent showed us around explaining all the details. Kept in contact through emails. They also kept me updated throughout the referencing process where some delays occurred however these were ...
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Featured Review
a

“We recently started a tenancy with Sarah Kenny as the agent...”

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Dec 11,2023
Minithumbup
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Connor
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Camilla
By: 'Katy and Andy'
Dec 11,2023
2 people found
this helpful
We recently started a tenancy with Sarah Kenny as the agent. Connor who showed us round two properties before we decided on one to rent was very friendly, professional and gave his honest opinions. All communications we've had with anyone at Sarah Kenny have also ...
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Featured Review
a

“Simply the best!...”

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Oct 16,2023
Minithumbup
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Rebecca
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Hayley
By: 'Happy Landlord'
Oct 16,2023
1 people found
this helpful
I have lost count of the number of years that Sarah Kenny have provided letting agency services to me but I can honestly say I have never once regretted my choice. The service provided has been professional, efficient and friendly. In short - excellent right ...
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Featured Review
a

“Had a very good experience renting my flat in......”

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Oct 06,2023
Minithumbup
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Ceana
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Anita
By: 'Paul'
Oct 06,2023
1 people found
this helpful
Had a very good experience renting my flat in Clifton. First time I have rented in nearly 40 years. The Sarah Kenny team guided this apprehensive novice with aplomb. Also great follow up and assistance since. Highly recommended....
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“Well organised, and responsive. The whole process was smooth and ......”

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Apr 11,2016
Minithumbup
By: 'Richard'
Apr 11,2016
1 people found
this helpful
Well organised, and responsive. The whole process was smooth and fast. I appreciated the flexibility around checking in, which was done quickly and efficiently. Good follow up....
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“I cannot thank Sarah Kenny enough for helping my partner ......”

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Apr 11,2016
Minithumbup
By: 'Roscoe'
Apr 11,2016
1 people found
this helpful
I cannot thank Sarah Kenny enough for helping my partner and I find our first property together. They were fantastic, helpful and reasonably priced and so far the aftercare has been fantastic! Would recommend to anyone in Bristol!...
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Comment on agent fees
The fees were higher than some other agents we looked with, but for the service it was worth it.
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“Laura arrived at the property on time and prepared with ......”

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Mar 30,2016
Minithumbup
By: 'Ben'
Mar 30,2016
1 people found
this helpful
Laura arrived at the property on time and prepared with good knowledge of the property and area. During the process of having my offer accepted and post-acceptance, both Laura and Leah were very helpful in answering all my questions in a prompt and professional manner....
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Comment on agent fees
Fees were about average for the agents in the area.
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“The best agency I dealt with so far and I ......”

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Mar 24,2016
Minithumbup
By: 'EZ'
Mar 24,2016
1 people found
this helpful
The best agency I dealt with so far and I have been renting for the past 10 years. Very friendly, extremely accommodating. Excellent communication - I was kept up to date with the whole process up to the signing the tenancy and then more. Very pleased. ...
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“Excellant personal service, ensured all milestones were achieved and no ......”

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Mar 23,2016
Minithumbup
By: 'Stuart'
Mar 23,2016
1 people found
this helpful
Excellant personal service, ensured all milestones were achieved and no issues and happy with flat. Thanks to Laura Barker for a nice easy move...
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Comment on agent fees
reasonable
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“Renting our new property with Sarah Kenny was a breeze ......”

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Mar 22,2016
Minithumbup
By: 'Leila'
Mar 22,2016
1 people found
this helpful
Renting our new property with Sarah Kenny was a breeze and very positive experience. They are extremely professional and diligent. In particular, our negotiator Laura, was so helpful, positive and friendly, yet at the same time showed the upmost professionalism. We're now very happy in ...
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Comment on agent fees
Good
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“Laura was a pleasure to work with and Leah was ......”

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Mar 22,2016
Minithumbup
By: 'Enrique'
Mar 22,2016
1 people found
this helpful
Laura was a pleasure to work with and Leah was both patient and informative throughout. Will definetly keep this agency on my must use for the forseable future...
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Comment on agent fees
Within reason
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Was this helpful? Yes

“A wonderfully helpful team of people who have helped us ......”

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Mar 17,2016
Minithumbup
By: 'Katy'
Mar 17,2016
0 people found
this helpful
A wonderfully helpful team of people who have helped us to make a rather laborious process very simple, but with a friendly and kind manner. Thanks for everything!...
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“I've used many letting agencies over the years, but I ......”

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Mar 07,2016
Minithumbup
By: 'Tony'
Mar 07,2016
0 people found
this helpful
I've used many letting agencies over the years, but I can safely say that the help from the team at Sarah Kenny has been the best yet. They were extremely professional and made what is often a stressful experience a pleasurable one....
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“Laura Baker was very friendly, professional and efficient in helping ......”

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Mar 07,2016
Minithumbup
By: 'Sarah'
Mar 07,2016
0 people found
this helpful
Laura Baker was very friendly, professional and efficient in helping us find a flat to rent. We also dealt with Leah who was also very helpful and efficient....
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Comment on agent fees
Probably about right.
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“Very happy with the service received from Sarah kenny lettings. ......”

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Feb 25,2016
Minithumbup
By: 'Ivy'
Feb 25,2016
0 people found
this helpful
Very happy with the service received from Sarah kenny lettings. Laura and Leah are friendly and their response to the enquirers are very efficient and quick. Thank you....
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Comment on agent fees
good
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“Hassle free renting. Staff were very friendly and helpful. Communication ......”

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Feb 23,2016
Minithumbup
By: 'Robert'
Feb 23,2016
0 people found
this helpful
Hassle free renting. Staff were very friendly and helpful. Communication very good. All round a pleasure to deal with. Definitely recommended....
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“Hi, very prompt, careful and considerate service and aftercare from ......”

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Feb 17,2016
Minithumbup
By: 'Tim'
Feb 17,2016
0 people found
this helpful
Hi, very prompt, careful and considerate service and aftercare from Laura and Leah. Absolutely first class all round, would not hesitate to use them again, sincerely, Tim...
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Comment on agent fees
Acceptable
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Was this helpful? Yes

“My fiancee and I moved to Bristol from The Netherlands ......”

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Feb 17,2016
Minithumbup
By: 'Sara'
Feb 17,2016
0 people found
this helpful
My fiancee and I moved to Bristol from The Netherlands over a month ago and the first 4 weeks we had to stay in a hotel. The first days in The UK were a bit stressful for us, as we knew that the rental market in ...
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“Laura was effective and charming. She understood my intent and ......”

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Feb 16,2016
Minithumbup
By: 'James'
Feb 16,2016
0 people found
this helpful
Laura was effective and charming. She understood my intent and narrowed my search quickly, presenting two very good options. The move in was smooth and fast, a pleasure....
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“The past 3 months I came across many different letting agencies, ......”

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Feb 11,2016
Minithumbup
By: 'Marcin'
Feb 11,2016
0 people found
this helpful
The past 3 months I came across many different letting agencies, where unfortunately majority of them were very unprofessional. That is, until we dealt with the Sarah Kenny Residential Lettings. They are extremely professional, and we got many - very good - tips from Mrs Laura ...
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“I was incredibly happy with the support I got from ......”

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Jan 13,2016
Minithumbup
By: 'tomplayer'
Jan 13,2016
0 people found
this helpful
I was incredibly happy with the support I got from Laura. She provided me with accurate and timely updates on the move as well as quickly providing answers to further questions I had about the equipment in the property....
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Comment on agent fees
The agent fees are in-line with the area standard.
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“I was very happy with the help provided by Laura ......”

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Jan 13,2016
Minithumbup
By: 'Julien'
Jan 13,2016
0 people found
this helpful
I was very happy with the help provided by Laura and Leah. Every step in the letting process has been very well explained by Laura, making my move to the UK much easier than I was expecting!...
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“Moving to a new country is a stressful experience. Besides ......”

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Jan 12,2016
Minithumbup
By: 'Silviu'
Jan 12,2016
0 people found
this helpful
Moving to a new country is a stressful experience. Besides all the stress associated with moving, I also head to learn about the bureaucratic specifics of the UK regarding renting an apartment. Everyone I interacted with at Sarah Kenny Residential Lettings was very helpful, answered ...
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Comment on agent fees
The fees are adjusted to the rented property and in my opinion they are fair for the apartment I found through them.
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“Laura and Leah were a pleasure to work with. They ......”

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Dec 09,2015
Minithumbup
By: 'Eilidh'
Dec 09,2015
0 people found
this helpful
Laura and Leah were a pleasure to work with. They were professional, efficient and made the renting and moving in process very smooth. Now we have moved in we have our own property manager who has also proven to be very efficient. We have rented ...
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Comment on agent fees
A little steep but very efficient and professional.
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“Very professional agents, all costs are clear with no hidden ......”

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Dec 08,2015
Minithumbup
By: 'Gemma'
Dec 08,2015
0 people found
this helpful
Very professional agents, all costs are clear with no hidden fees or renewal costs. Staff are lovely and very welcoming, happy to help with any questions you may have etc. They make the whole moving process feel very stress-free, would highly recommend to anyone looking ...
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Comment on agent fees
Transparent on fees - no hidden costs.
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“Extremely good service. Professional and speedy result to find the ......”

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Nov 25,2015
Minithumbup
By: 'Charlotte'
Nov 25,2015
0 people found
this helpful
Extremely good service. Professional and speedy result to find the perfect home. When I lost my property to purchase. I was able to get a home to rent within the time scale I required. Laura was fantastic and was able to help me all the ...
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Comment on agent fees
offered a very good deal
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“Sarah Kenny have been absolutely brilliant through and though. Renting ......”

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Nov 20,2015
Minithumbup
By: 'Tom'
Nov 20,2015
0 people found
this helpful
Sarah Kenny have been absolutely brilliant through and though. Renting a property was made easy. The staff seemed extremely attentive and helpful,and genuinely devoted to getting the right place for us. As a result we have ended up with a nicer flat than any ...
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“The agents are very friendly and helpful and make the ......”

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Nov 16,2015
Minithumbup
By: 'R'
Nov 16,2015
0 people found
this helpful
The agents are very friendly and helpful and make the letting process easy and smooth. They make regular contact and offer help whenever needed, always aiming to improve the process....
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“We had a great experience as new landlords. Found them ......”

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Sep 16,2015
Minithumbup
By: 'Mrs'
Sep 16,2015
0 people found
this helpful
We had a great experience as new landlords. Found them to be friendly and efficient. Happy to help with novice questions and nothing was too much trouble. Would definitely use them again and recommend to anyone else....
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Comment on agent fees
They were competitive with their fees and transparent about charges.
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“The staff at Sarah Kenny are extremely helpful, going out ......”

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Jun 26,2015
Minithumbup
By: 'Clare'
Jun 26,2015
0 people found
this helpful
The staff at Sarah Kenny are extremely helpful, going out of their way to help my boyfriend and I, just relocated from Australia, find our feet in Bristol. The staff we dealt with were prompt with communication and very friendly. They not only helped us ...
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“Very helpful, efficient and thorough. Made the letting of the ......”

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Jun 19,2015
Minithumbup
By: 'New'
Jun 19,2015
0 people found
this helpful
Very helpful, efficient and thorough. Made the letting of the property very easy and did it in a friendly manner. Made to feel like nothing was too much trouble. I would recommend them to anyone looking to rent in Bristol....
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“From the very beginning Sarah Kenny have been extremely helpful ......”

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Jun 17,2015
Minithumbup
By: 'Jacqui'
Jun 17,2015
0 people found
this helpful
From the very beginning Sarah Kenny have been extremely helpful and Informative. Being able to view properties on a Sunday was a big plus for me. I have now moved in, and any minor issues that have come to light with the property, Sarah Kenny ...
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“Excellent service. Am completely satisfied with the agent. Laura was ......”

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May 21,2015
Minithumbup
By: 'Kavita'
May 21,2015
1 people found
this helpful
Excellent service. Am completely satisfied with the agent. Laura was very pleasant and helpful all through my move. Had a lovely experience with them. would recommend SK residential lets to everyone I know....
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“Laura was very helpful in getting us set up with ......”

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May 20,2015
Minithumbup
By: 'elisem'
May 20,2015
0 people found
this helpful
Laura was very helpful in getting us set up with a new home in Bristol and welcoming us to the city as we were new. She showed us a total of 3 apartments, and helped us get all the right paperwork together and wrap things up ...
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No image available Laura Higgins
(60)
Staff picture Hayley
(40)
Staff picture Rebecca
(32)
Staff picture Peter
(23)
Staff picture Connor
(21)
No image available Sarah
(19)
Staff picture Camilla
Staff picture Eva
Staff picture Anita
Staff picture Laura
Staff picture Sasha
No image available Zoe

Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 14/10/2022, 4:08 PM by Rebecca McKelvey
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:57 AM 05/12/2023 by allAgents

Awards won by Sarah Kenny Residential Lettings

Regional Awards won by Sarah Kenny Residential Lettings

Individual Branch Awards

Bristol, BS8



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