1 Star Review
Apr 19,2019
By:
'Grumpy'
Apr 19,2019
Branch: Strathaven, 8 Main Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: ML10
Branch: Strathaven, 8 Main Street
Lettings (as a Landlord)
Postcode: ML10
6
people found
this helpful
As a Landlord, Hanlon Clark were constantly late in paying rents and only did so after having to chase them every month. All my tenants complained about the lack of any business ethics and customer care is not within their vocabulary. They could certainly write ...
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6
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“Unprofessional and uninterested...”
1 Star Review
Aug 12,2018
By:
'"L"'
Aug 12,2018
Branch: Strathaven, 8 Main Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: ML10
Branch: Strathaven, 8 Main Street
Lettings (as a Tenant)
Postcode: ML10
6
people found
this helpful
Completely unprofessional company with little or no interest in rental tenants. Wait a ridiculous amount of time to have any repairs done, even emergency repairs. Only way to contact them with an emergency out with office hours is email. Only return calls or emails when ...
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6
people found
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“Friendly and approachable, brilliant service...”
5 Star Review
Jun 28,2018
By:
'y'
Jun 28,2018
Branch: Strathaven, 8 Main Street
Services: Sales (as a Vendor)
Sold price: £76000
Would you recommend?: Yes
Postcode: ML10
Branch: Strathaven, 8 Main Street
Sales (as a Vendor)
Sold price: £76000
Postcode: ML10
1
people found
this helpful
I have recently used Hanon Clark to market my property in Strathaven and the service and feedback from Jan and the team was always good there approach is friendly and they were always very punctual at phoning back to give feedback on viewings and following ...
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Comment on agent fees
Good
1
people found
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“Stay away Donna doesn't pay landlord rent to you without ......”
1 Star Review
Jun 16,2017
By:
'Alison'
Jun 16,2017
Branch: Strathaven, 8 Main Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: ML10
Branch: Strathaven, 8 Main Street
Lettings (as a Landlord)
Postcode: ML10
13
people found
this helpful
Stay away Donna doesn't pay landlord rent to you without being hounded every month to pay it!! Shockingly unprofessional...
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Comment on agent fees
Everything is awful
13
people found
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“Do not use hanlon Clark I let my flat out & ......”
1 Star Review
Jun 13,2017
By:
'X'
Jun 13,2017
Branch: Strathaven, 8 Main Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: X
Branch: Strathaven, 8 Main Street
Lettings (as a Landlord)
Postcode: X
12
people found
this helpful
Do not use hanlon Clark I let my flat out & rent is constantly late, I've checked for 6 months with client & rent is paid on time (bank statements prove this). I would strongly never use or advise this agent, every time I've tried to contact them ...
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12
people found
this helpful
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“Please note this is NOT Hemmings Hanlon Clark but Hanlon ......”
1 Star Review
Apr 20,2017
By:
'Stevie'
Apr 20,2017
Branch: Strathaven, 8 Main Street
Services: Lettings (as a Landlord)
Rent PCM: £450
Would you recommend?: No
Postcode: ML1
Branch: Strathaven, 8 Main Street
Lettings (as a Landlord)
Rent PCM: £450
Postcode: ML1
7
people found
this helpful
Please note this is NOT Hemmings Hanlon Clark but Hanlon Clark. Because of late payments continually to me as a Landlord, I hesitated moving to Hemmings Homes when Craig Hemmings started his own Company, but I am so glad I did, no more late payments ...
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Comment on agent fees
Relatively competitive
7
people found
this helpful
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“rented a property through this agency never agin would I ......”
1 Star Review
Mar 31,2017
By:
'Unhappy'
Mar 31,2017
Branch: Strathaven, 8 Main Street
Services: Lettings (as a Tenant)
Rent PCM: £395
Would you recommend?: No
Postcode: ML3
Branch: Strathaven, 8 Main Street
Lettings (as a Tenant)
Rent PCM: £395
Postcode: ML3
10
people found
this helpful
rented a property through this agency never agin would I use them very little contact with them for the full period I was in the flat
check out cleaning fees are astronomical and completely overcharged me I also asked repeatedly for a breakdown and im ...
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Comment on agent fees
n/a
10
people found
this helpful
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“Unfortunately they are 100% unprofessional, letting my property through them and ......”
1 Star Review
Feb 01,2017
By:
'Unhappy'
Feb 01,2017
Branch: Strathaven, 8 Main Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: ML10
Branch: Strathaven, 8 Main Street
Lettings (as a Landlord)
Postcode: ML10
6
people found
this helpful
Unfortunately they are 100% unprofessional, letting my property through them and ran into the following problems:
- frequently ignore emails
- twice in 6 months they simply forgot to pay forward my rent payment
- quarterly inspection documented in the agreement was not performed
- 2 months after ...
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6
people found
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“Rented a property through HHC for over two and a ......”
2 Star Review
Jun 25,2016
By:
'Bilsdean'
Jun 25,2016
Branch: Hamilton, 241 Low Waters Road,
Services: Lettings (as a Tenant)
Rent PCM: £500
Would you recommend?: No
Postcode: ML3
Branch: Hamilton, 241 Low Waters Road,
Lettings (as a Tenant)
Rent PCM: £500
Postcode: ML3
6
people found
this helpful
Rented a property through HHC for over two and a half years.
Initially, inspections were carried out regularly then this fizzled out and was fairly sporadic.
Notified them of some issues with the property during the last six months or so of tenancy (external repairs & ...
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What agent could do to change your mind?
N/A
Attached Filesnbsp;
Comment on agent fees
N/A
6
people found
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Was this helpful?
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“I used this agent for approximately 1 year initially no problems ......”
2 Star Review
Jul 13,2015
By:
'Gayle'
Jul 13,2015
Branch: Hamilton, 241 Low Waters Road,
Services: Lettings (as a Landlord)
Rent PCM: £550
Would you recommend?: No
Postcode: ML2
Branch: Hamilton, 241 Low Waters Road,
Lettings (as a Landlord)
Rent PCM: £550
Postcode: ML2
6
people found
this helpful
I used this agent for approximately 1 year initially no problems however several months later rent began to be paid to myself late. I was advised that there was only one person that deals with rent and they were on holiday so I was told I ...
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What agent could do to change your mind?
After a year of one to many problems with the agent there was nothing they could have done. Also they were unwilling to improve and would advise that certain staff would benefit from training in customer relations.
Attached Filesnbsp;
Comment on agent fees
For the service provided I feel the fees were too high.
6
people found
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“Quick responses, effective problem solving, overall good customer service.Had ......”
5 Star Review
Apr 14,2015
By:
'Agnes'
Apr 14,2015
Branch: Hamilton, 241 Low Waters Road,
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: Yes
Postcode: ML6
Branch: Hamilton, 241 Low Waters Road,
Lettings (as a Tenant)
Rent PCM: £450
Postcode: ML6
0
people found
this helpful
Quick responses, effective problem solving, overall good customer service.
Had no problems with the agency, unlike the others, they didn't charge us for every little thing, renting from them was a very positive experience.
Can highly recommend this company....
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0
people found
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“My initial contact with the company was a house appointment ......”
5 Star Review
Mar 20,2015
By:
'Kevin'
Mar 20,2015
Branch: Hamilton, 241 Low Waters Road,
Services: Sales (as a Vendor)
Sold price: £150
Would you recommend?: Yes
Postcode: G720
Branch: Hamilton, 241 Low Waters Road,
Sales (as a Vendor)
Sold price: £150
Postcode: G720
0
people found
this helpful
My initial contact with the company was a house appointment with Craig Hemmings.
He didnt at any time give me the Hard Sell and walked me through the full selling process and freely discussed the full fees which he assured me had no hidden extras.(...
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Comment on agent fees
As given at initial discussion.
No hidden extras.....
0
people found
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“I was very happy with the service I received, all ......”
5 Star Review
Feb 19,2015
By:
'Mrs'
Feb 19,2015
Branch: Hamilton, 241 Low Waters Road,
Services: Sales (as a Vendor)
Sold price: £128000
Would you recommend?: Yes
Postcode: ML3
Branch: Hamilton, 241 Low Waters Road,
Sales (as a Vendor)
Sold price: £128000
Postcode: ML3
0
people found
this helpful
I was very happy with the service I received, all staff were pleasant and very helpful. updating me on a daily basis with any progress on the property. I would like to say thank you and well done, property sold in 3 weeks. Stephanie Hogg and ...
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0
people found
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“Used to advertise and find prospective tenants. Stephanie has been ......”
5 Star Review
Feb 19,2015
By:
'Mrs'
Feb 19,2015
Branch: Hamilton, 241 Low Waters Road,
Services: Lettings (as a Landlord)
Rent PCM: £375
Would you recommend?: Yes
Postcode: PA13
Branch: Hamilton, 241 Low Waters Road,
Lettings (as a Landlord)
Rent PCM: £375
Postcode: PA13
0
people found
this helpful
Used to advertise and find prospective tenants. Stephanie has been my main point of contact and she has been fantastic. Always professional, friendly and helpful. The tenants feel they can approach and trust her and so do I, which makes renting my property easier....
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0
people found
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“Was really satisfied will the quality of service I recieved. ......”
5 Star Review
Feb 16,2015
By:
'Brian'
Feb 16,2015
Branch: Hamilton, 241 Low Waters Road,
Services: Sales (as a Vendor)
Sold price: £115000
Would you recommend?: Yes
Postcode: ML3
Branch: Hamilton, 241 Low Waters Road,
Sales (as a Vendor)
Sold price: £115000
Postcode: ML3
0
people found
this helpful
Was really satisfied will the quality of service I recieved. I was kept informed and advised at different stages of process on what was the best way to promote property. A property I thought would be on the market for a while, but was happy ...
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0
people found
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“Great service all round from Hemming Hanlon Clark.Stephanie hogg ......”
5 Star Review
Feb 13,2015
By:
'Claire'
Feb 13,2015
Branch: Hamilton, 241 Low Waters Road,
Services: Lettings (as a Tenant)
Rent PCM: £795
Would you recommend?: Yes
Postcode: ML10
Branch: Hamilton, 241 Low Waters Road,
Lettings (as a Tenant)
Rent PCM: £795
Postcode: ML10
0
people found
this helpful
Great service all round from Hemming Hanlon Clark.
Stephanie hogg in particular has been very helpful and always responded quickly when we reported any problems with our property. All staff are friendly and helpful....
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0
people found
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“Having dealt with Stephanie from the start of the letting ......”
5 Star Review
Feb 13,2015
By:
'Gordon'
Feb 13,2015
Branch: Hamilton, 241 Low Waters Road,
Services: Lettings (as a Tenant)
Rent PCM: £425
Would you recommend?: Yes
Postcode: PA26
Branch: Hamilton, 241 Low Waters Road,
Lettings (as a Tenant)
Rent PCM: £425
Postcode: PA26
0
people found
this helpful
Having dealt with Stephanie from the start of the letting process with Hemmings , I have found Stephanie to be punctual, knowledgeable and understanding . Having dealt with other Estate Agents , what stands out for me compared to others is that she is proactive, easily reachable and ...
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0
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“these two staff members have emailed and helped with any ......”
4 Star Review
Feb 12,2015
By:
'charlene'
Feb 12,2015
Branch: Hamilton, 241 Low Waters Road,
Services: Lettings (as a Tenant)
Rent PCM: £375
Would you recommend?: Yes
Postcode: ML3
Branch: Hamilton, 241 Low Waters Road,
Lettings (as a Tenant)
Rent PCM: £375
Postcode: ML3
0
people found
this helpful
these two staff members have emailed and helped with any questions that I have needed asked. any problems they have done there best to have it sorted for me if it is able to do so. Stephanie was very helpful with what was to happen ...
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0
people found
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“Stephanie Hogg was very helpful with the letting of my ......”
4 Star Review
Feb 06,2015
By:
'CC'
Feb 06,2015
Branch: Hamilton, 241 Low Waters Road,
Services: Lettings (as a Landlord)
Rent PCM: £450
Would you recommend?: Yes
Postcode: ML10
Branch: Hamilton, 241 Low Waters Road,
Lettings (as a Landlord)
Rent PCM: £450
Postcode: ML10
0
people found
this helpful
Stephanie Hogg was very helpful with the letting of my flat. She arranged the viewing and always kept me up to date with the goings on and gave me advice on the prospective tenants....
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Comment on agent fees
Fine.
0
people found
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Was this helpful?
Yes
“I put my flat up for let through HHC at ......”
5 Star Review
Feb 06,2015
By:
'Neil'
Feb 06,2015
Branch: Hamilton, 241 Low Waters Road,
Services: Lettings (as a Landlord)
Rent PCM: £395
Would you recommend?: Yes
Postcode: ML12
Branch: Hamilton, 241 Low Waters Road,
Lettings (as a Landlord)
Rent PCM: £395
Postcode: ML12
0
people found
this helpful
I put my flat up for let through HHC at the end of November 2014. Before Christmas I had my first tenant in the flat. This was a remarkable achievement given that the property market is notoriously quite around Xmas. Stephanie Hogg has been my main ...
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Comment on agent fees
The agents fees are highly competitive.
0
people found
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Yes
“I had no problem with all my dealings with your ......”
4 Star Review
Feb 05,2015
By:
'Gerald'
Feb 05,2015
Branch: Hamilton, 241 Low Waters Road,
Services: Sales (as a Vendor)
Sold price: £81500
Would you recommend?: Yes
Postcode: ML1
Branch: Hamilton, 241 Low Waters Road,
Sales (as a Vendor)
Sold price: £81500
Postcode: ML1
0
people found
this helpful
I had no problem with all my dealings with your company ,my only complaint was with the for sale sign if it wasnt upside down or on the ground it could be seen properly,and one time it was reading back to front .As this ...
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0
people found
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“All members of staff have been extremely helpful in the ......”
5 Star Review
Oct 29,2014
By:
'JohnGStewart'
Oct 29,2014
Branch: Hamilton, 241 Low Waters Road,
Services: Sales (as a Vendor)
Sold price: £70000
Would you recommend?: Yes
Postcode: ML1
Branch: Hamilton, 241 Low Waters Road,
Sales (as a Vendor)
Sold price: £70000
Postcode: ML1
0
people found
this helpful
All members of staff have been extremely helpful in the sale of the property, keeping informed along every step of the way and keeping us assured when initially little interest in the property. Nothing has been too much trouble for the staff and have dealt ...
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Comment on agent fees
the buyer was advised of our minimum acceptable price and the agent never once suggested we reduce that price and gained the full price we wanted
0
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“As shown above , I dealt with Craig Hemmings direct ,& found ......”
5 Star Review
Oct 21,2014
By:
'Marie'
Oct 21,2014
Branch: Hamilton, 241 Low Waters Road,
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: ML1
Branch: Hamilton, 241 Low Waters Road,
Sales (as a Vendor)
Postcode: ML1
0
people found
this helpful
As shown above , I dealt with Craig Hemmings direct ,& found him to be very polite & went above & beyond what I thought was required of an Estate Agent. He found a buyer before the property went onto the market & materialised in a sale within a few ...
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0
people found
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“I had a very positive experience with Hemmings Hanlon Clark. ......”
5 Star Review
Oct 20,2014
By:
'Cheryl'
Oct 20,2014
Branch: Strathaven, 8 Main Street
Services: Sales (as a Vendor)
Sold price: £63000
Would you recommend?: Yes
Postcode: ML1
Branch: Strathaven, 8 Main Street
Sales (as a Vendor)
Sold price: £63000
Postcode: ML1
0
people found
this helpful
I had a very positive experience with Hemmings Hanlon Clark. Craig was extremely helpful and informative when he visited me at my property to take picture of the house. The girls in the office were great - they were always cheery on the phone and ...
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0
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“Stephanie was great so helpful anytime I needed her. Answered ......”
1 Star Review
Oct 11,2014
By:
'Michelle'
Oct 11,2014
Branch: Strathaven, 8 Main Street
Services: Sales (as a Buyer)
Sold price: £61500
Would you recommend?: Yes
Postcode: ML3
Branch: Strathaven, 8 Main Street
Sales (as a Buyer)
Sold price: £61500
Postcode: ML3
0
people found
this helpful
Stephanie was great so helpful anytime I needed her. Answered any question I had about the house and all the way through. Very pleasant and made my exoteric ante of buying our first home so easy. Thanks Stephanie :)!...
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0
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“Saw the advert for Millgate Road online & Stephanie Hogg has ......”
5 Star Review
Jun 24,2014
By:
'Danielle'
Jun 24,2014
Branch: Hamilton, 241 Low Waters Road,
Services: Lettings (as a Tenant)
Rent PCM: £400
Would you recommend?: Yes
Postcode: ML3
Branch: Hamilton, 241 Low Waters Road,
Lettings (as a Tenant)
Rent PCM: £400
Postcode: ML3
0
people found
this helpful
Saw the advert for Millgate Road online & Stephanie Hogg has since then being very helpful with everything, we are looking forward to our new home & cant thank Stephanie enough for all her help. Excellent service....
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0
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“What a service!! We can not fault Hemmings Hanlon and ......”
5 Star Review
Jun 13,2014
By:
'The'
Jun 13,2014
Branch: Strathaven, 8 Main Street
Services: Sales (as a Vendor)
Sold price: £52000
Would you recommend?: Yes
Postcode: G75
Branch: Strathaven, 8 Main Street
Sales (as a Vendor)
Sold price: £52000
Postcode: G75
0
people found
this helpful
What a service!! We can not fault Hemmings Hanlon and Clark at all. In our eyes they are second to none. We have been through the mill with perhaps more well know agents who promised us the world and delivered us nothing. From the very ...
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0
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“After initial introduction to Donna, who advised me of charges, ......”
5 Star Review
May 20,2014
By:
'A'
May 20,2014
Branch: Hamilton, 241 Low Waters Road,
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: ML3
Branch: Hamilton, 241 Low Waters Road,
Lettings (as a Landlord)
Postcode: ML3
0
people found
this helpful
After initial introduction to Donna, who advised me of charges, services offered as an agent and generally assured me that a tenant would be found. Then spoke mostly with Stephanie, who was very helpful and kept me up to date with the letting of my ...
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0
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“As a landlord we require a tenant find only service ......”
5 Star Review
May 15,2014
By:
'Debra'
May 15,2014
Branch: Strathaven, 8 Main Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: ML10
Branch: Strathaven, 8 Main Street
Lettings (as a Landlord)
Postcode: ML10
0
people found
this helpful
As a landlord we require a tenant find only service and are quite specific in our requirements. We found Hemmings Hanlon Clark to be very professional, they kept us updated about viewings and feedback and at all stages of the tenant application process. The staff ...
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0
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“Stephanie was polite, friendly, helpful and professional. She was always ......”
5 Star Review
May 13,2014
By:
'kyle'
May 13,2014
Branch: Strathaven, 8 Main Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: ML1
Branch: Strathaven, 8 Main Street
Sales (as a Buyer)
Postcode: ML1
0
people found
this helpful
Stephanie was polite, friendly, helpful and professional. She was always available and provided me with all the information I required. Stephanie also recommended a solicitor that was extremely professional and saved me money. I couldn't ask for more....
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