I bought a property through this agent and I have to say DO NOT deal with the lady on Reception. She is one hell of a rude, argumentative woman who seems to think that negotiating is only her job and not the buyers. She was very difficult to deal with. On getting my keys for my property she rudely handed them to me and just sat back down at her desk and said nothing and let me walk out with nothing to say to me. Disgusting service and am sorry that I have had to deal with this woman. I am sure others in this company are far more professional and I should have refused to have dealings with her.