“1st Avenue epitomize what an incompetent estate agent represents. Numerous ......”
1 Star Review
Feb 25,2014
By:
'Tom'
Feb 25,2014
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SE10
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Lettings (as a Tenant)
Postcode: SE10
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people found
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1st Avenue epitomize what an incompetent estate agent represents. Numerous bad experiences with the Metcalfe Court organisation, I think the following statement sums them up: upon moving in to a furnished property (stated so in the contract and were told by the estate agents all throughout the 2 month(!!) signing process) me and the other tenant asked where all the furniture was, to a response of 'oh, was it supposed to be furnished?' This may seem like a joke however we were left without furnishings and so had to live off the floor for 3 weeks, throughout this period we were told that furnishings would be delivered on multiple occasions, which in retrospect was a complete lie. In addition to this, we were only provided 2 beds for a 3 bed property. When i questioned this, on numerous occasions I might add, I was told by the estate agent that although the property was advertised as a 3 bed, this does not mean that three beds have to be present, which essentially falls under the premise of either false advertising or misrepresentation on behalf of the estate agents. We have been told that a bed will be put in as soon as a third tenant moves in, however, for us, this is obviously a catch-22 situation as each prospective tenant that comes to view the property sees that there is no bed and obviously says that they don't want to join the contract- this has happened to us on numerous occasions, all the while, we are being made to pay rent for the price of three tenants, when only two live in the property.
These estate agents are full of false promises, we have been told previously that we would be getting a tv stand, that the bedside tables would be set-up, both of which have not been done. They are also unreliable, I have been told many times that they would contact me, and have failed to do so.
We have been essentially lied to throughout the duration of the contract- I can't stress enough how poor they have been, a shambles of an organisation, if they treat every tenant like I have been treated I would not be surprised if they go into administration very soon.
These examples are a little taster of the experiences I have had with 1st Avenue, I could go on but would be here for a few days.
The worst thing about it is that my contract has only just started with them, so I've got to spend the foreseeable future having to deal with these incompetent people.
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