“Really I don't know from where to start with! I'm ......”
1 Star Review
Jan 30,2017
By:
'P.'
Jan 30,2017
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Services: Lettings (as a Tenant)
Rent PCM: £1700
Would you recommend?: No
Postcode: SE10
Branch: London, Unit 6 128 Metcalfe Court West Parkside
Lettings (as a Tenant)
Rent PCM: £1700
Postcode: SE10
5
people found
this helpful
Really I don't know from where to start with! I'm totally disappointed from the 1st Avenue agency and the property management .
Took ages for them to arrange an appointment to repair the dishwasher, repeatedly lying to us that they were trying to reach the company that is responsible for it and when I called the company , myself, said that they were not aware and nobody tried to arrange any appointment.! I've kept all the emails and the conversations with the management , because they lied so many times that I don't trust them any more !
Furthermore, there is a huge leak in the balcony -even before moving into the house that we've been told from the agent(L.C) , it was going to be repaired before our arrival and is still not fixed -with the property management trying to arrange appointment with the builders in our absence. When I kindly explained to them that I'm not happy to leave my property unattended to people that I don't even know , the response was that we have made the appointment already so if you don't leave the keys in the concierge any additional damages may caused are going to be charged on you! The fact that they've been irresponsible and they didn't keep their promises to repair everything before our move is not going to be charged on me !!
Of course , I forgot to mention that the notice I was given for the appointment was just 5 days (no time to ask for a day off or someone else to cover me ) .
And lots of other things and inaccuracies.
I am disappointed and frustrated!
Comment on agent fees
Bad
5
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