Ashtons Sales & Lettings
Harpenden, AL5
3.2/5, 6 reviews
50% recommended
100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction



Property Features

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“We used Ashtons and were very underwhelmed by their management ......”

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Jan 28,2011
Minithumbdown
By: 'Jackson'
Jan 28,2011
4 people found
this helpful
We used Ashtons and were very underwhelmed by their management of our property. We were living overseas and on a number of occasions if work needed to be done on the house they would use their own preferred users, carry out the work and send us the bill, prior to letting us know there was even a problem. This was very frustrating as we had already issued them with a list of people we wanted to carry out any work if needed. Our tenants often gave us late rental payments and the agents refused to set up a standing order instead they agreed with the tenant to accept a cheque which meant that we never received cleared funds into our account on the date we expected, this then lead to us being charged for our late mortgage payments.

In fact whenever we approached Ashtons Letttings team regarding any issue we were unhappy with we were often left with the impression that their commitment was always to the tenant rather than the fee paying landlord.

I had to constantly chase them to ensure they were doing their jobs correctly, and from overseas with the time difference it was difficult. They made a number of mistakes and never apologised for anything.
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Opening Hours
Address

Ashtons Sales & Lettings
10 High Street
Harpenden
Hertfordshire
AL5 2TB
01582 461166

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £0 £0
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 0 0 2 1 0 0 1 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“I have used Joe Wilkes to value my property ahead ......”

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Jan 11,2016
Minithumbup
Joe
By: 'Katy'
Jan 11,2016
0 people found
this helpful
I have used Joe Wilkes to value my property ahead of building work to understand how the development would affect the house price and whether it was the right type of development. Joe was responsive and professional and followed up with formal confirmation of the ...
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“We found all the people we dealt with to be ......”

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Mar 15,2013
Minithumbup
Joe
By: 'Trevor'
Mar 15,2013
0 people found
this helpful
We found all the people we dealt with to be very knowledgeable and helpful. Joe in particular, has been exceptional and recovered an almost lost sale through his professionalism....
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“from our very first meeting we were made to feel ......”

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Mar 07,2012
Minithumbup
By: 'Chloe'
Mar 07,2012
0 people found
this helpful
from our very first meeting we were made to feel confident Ashtons were committed to selling our property - the research provided at the initial consultation far exceeded the effort put in by the other agents we had asked to value the house. We couldn't ...
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“I called into the agents to register my details. Staff ......”

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Apr 07,2011
Minithumbdown
By: 'Lorna'
Apr 07,2011
1 people found
this helpful
I called into the agents to register my details. Staff seemed very disinterested when I said I only had £250,000 to spend, felt like I was wasting their time....
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“We used Ashtons and were very underwhelmed by their management ......”

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Jan 28,2011
Minithumbdown
By: 'Jackson'
Jan 28,2011
4 people found
this helpful
We used Ashtons and were very underwhelmed by their management of our property. We were living overseas and on a number of occasions if work needed to be done on the house they would use their own preferred users, carry out the work and send ...
read full review
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“...”

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Jun 16,2008
Minithumbdown
By: 'Johnson/Franks'
Jun 16,2008
2 people found
this helpful
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Ashtons Sales & Lettings, Harpenden AL5 2TB



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