Vale Estates
Marple Bridge, SK6
5/5, 14 reviews
100% recommended
75% lettings valuation accuracy
99% lettings fee satisfaction

“I've used some pretty shonky letting agencies in the past ......”

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Jan 08,2011
Minithumbup
By: 'Compstall'
Jan 08,2011
5 people found
this helpful
I've used some pretty shonky letting agencies in the past but these guys are alright.

Application process was painless, move in was a doddle and things get sorted pronto if there's a problem.

We've actually outgrown our current place with them and I'm thinking about moving into one of their slightly bigger properties I'm so pleased with them.
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Opening Hours
Address

Vale Estates
Bridge House, 25 Lower Fold
Marple Bridge
Cheshire
SK6 5DU
01614499584

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 75% 99% £475 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 0 9 0 0 0 0 0 0 0
Areas covered
  • SK6
  • SK7
  • SK14
  • SK2
  • SK12
  • SK22
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
UKALA
Latest Properties

No Properties

“I can't recommend Vale estates in Marple high......”

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Nov 28,2022
Minithumbup
By: 'Frances Thomas'
Nov 28,2022
0 people found
this helpful
I can't recommend Vale estates in Marple highly enough, In particular Derek and Julie who were always very friendly, approachable and extremely professional. I was finding it extremely difficult finding somewhere to rent who would accept a pet and they were really considerate to my ...
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“Vale Estates managed our house for over 5 yea......”

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Mar 15,2022
Minithumbup
By: 'Marie'
Mar 15,2022
0 people found
this helpful
Vale Estates managed our house for over 5 years whilst we were posted overseas. From the initial consultation, to vetting tenants, to updating us on any issues, to getting contractors in, and finally giving us back our home - they were simply excellent. They took all ...
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“Excellent Service. Rented a property through ......”

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Aug 25,2020
Minithumbup
By: 'Jo'
Aug 25,2020
0 people found
this helpful
Excellent Service. Rented a property through Vale Estates Agent for a year and they always get quick response and actions to any problems in the property. Thank you Julie and Derek for all your help and assistance. Keep up the good work. All the best ...
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“Highly recommended...”

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Jul 29,2020
Minithumbup
By: 'katie'
Jul 29,2020
0 people found
this helpful
I have let my property to a great tenant over the last few years with Vale. Julie and Derek and their team are very knowledgeable and professional, and gave me great advice. I have been able to leave the management of my property in their ...
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“Excellent Agents. Thoroughly Recommended....”

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Mar 26,2020
Minithumbup
By: 'Claire'
Mar 26,2020
0 people found
this helpful
Excellent Agents. I have rented through Vale Estates for nearly three years. I always get quick replies to any problems that may occur. Any repairs are usually completed promptly, the same day on most occasions. Vale are very professional and I cannot recommend them highly ...
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“I have been renting through Vale Estates for ......”

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Dec 30,2019
Minithumbup
By: 'Nichola'
Dec 30,2019
0 people found
this helpful
I have been renting through Vale Estates for 3 years, they are a lovely family run business. They have always been friendly and helpful, and I would seek to use them again in the future as I'm leaving my flat to live with my boyfriend ?...
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“I've been with Vales Estates for ten years an......”

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Dec 06,2019
Minithumbup
By: 'Stephen'
Dec 06,2019
0 people found
this helpful
I've been with Vales Estates for ten years and can't praise them enough. Any problems have been resolved usually within 24 hours. The staff are very friendly and helpful. Any changes in the law and legislation have been explained immediately rather than facing any shocks further ...
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“5 Stars Experience...”

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Aug 01,2019
Minithumbup
Derek
By: 'Kazi'
Aug 01,2019
0 people found
this helpful
We are young doctor couple from Bangladesh. As we were renting for the first time in the Uk, we were really worried. But we were really fortunate to get in touch with Vale Estate. Its been 7 months since we are living in a flat manged ...
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“Best Estate Agent I've ever used!...”

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Jun 18,2019
Minithumbup
By: 'Lorraine'
Jun 18,2019
0 people found
this helpful
Lived in a rented property via Vale Estates for 3.5 years. The property was clean and tidy and freshly painted when I moved in (even the oven was clean!). They have always sorted any issues quickly and have been a pleasure to deal with. I handed ...
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“Excellent Service...”

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May 30,2019
Minithumbup
By: 'Denise'
May 30,2019
0 people found
this helpful
We have used Vale Estates for over 15 years to let and manage our properties.Vale have always provided an excellent service finding suitable tenants quickly and dealing with all statutory requirements. We can fully reccomend them....
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“For over 22 years, I have known Vale Estates. The advantage ......”

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Sep 06,2017
Minithumbup
By: 'BH'
Sep 06,2017
1 people found
this helpful
For over 22 years, I have known Vale Estates. The advantage of a small firm is that I have a rapport with personable family members who recognise the unique selling point of my property. They have capably provided me with long standing tenants who are professional ...
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“I can absolutely recommend Vale Estates property managment company. This ......”

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Aug 30,2017
Minithumbup
By: 'Vale'
Aug 30,2017
1 people found
this helpful
I can absolutely recommend Vale Estates property managment company. This is a family company with a robust reputatution spanning 35 years. In my dealings with them, they were attentive and listened to my needs in renting my house and matching this with a suitable tenant. I ...
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“I have rented 3 properties from Vale Estates over the last 15 ......”

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Jun 23,2017
Minithumbup
By: 'Angela'
Jun 23,2017
0 people found
this helpful
I have rented 3 properties from Vale Estates over the last 15 years. They are a family run business In Marple Bridge and are reliable, trustworthy and pleasant people to deal with. I would highly recommend them....
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“I've used some pretty shonky letting agencies in the past ......”

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Jan 08,2011
Minithumbup
By: 'Compstall'
Jan 08,2011
5 people found
this helpful
I've used some pretty shonky letting agencies in the past but these guys are alright. Application process was painless, move in was a doddle and things get sorted pronto if there's a problem. We've actually outgrown our current place with them and I'm thinking about ...
read full review
Was this helpful? Yes

Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 21/03/2023, 11:06 AM by Derek McGlynn
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints Procedure
Stage 1
In the first instance, if you are unable to resolve the issue informally, you should write to the member of staff who dealt with you, or their manager, so that he or she has a chance to put things right. In your letter you should set out the details of your complaint, the consequences for you as a result, and the remedy you are seeking.
You can expect your complaint to be acknowledged within 4 working days of receipt. You should get a response and an explanation within 14 working days. If you are unsure which member of staff to write to, your complaint should be sent to: Customer Services, Vale Estates (Marple Bridge Limited) 25 Lower Fold, Marple Bridge, Stockport, Cheshire SK6 5DU
Stage 2
If you are not satisfied with the initial response to the complaint, then you can write to A Company Director (Derek McGlynn) and ask for your complaint and the response to be reviewed. You can expect acknowledgement to your request within 4 working days of receipt and a response within 14 workings days.
We aim to resolve all matters as quickly as possible. However, inevitably some issues will be more complex and therefore may require longer to be fully investigated. Consequently, timescales given for handling and responding to complaints are indicative. If a matter requires more detailed investigation, you will receive an interim response describing what is being done to deal with the matter, and when a full reply can be expected and from whom.
Final Stage
If you are not satisfied with the final reply, then you have the following two options of pursuing the matter further:
1. We belong to the following Property Ombudsman Scheme and you can seek redress by writing to the scheme at: PRS Property Redress Scheme at; Premier House, 1st floor Elstree Way Borehamwood, Hertfordshire WD6 1JH. Tel. 03333219418 [email protected]
2. You can seek financial redress by commencing a money claim procedure at https://www.moneyclaim.gov.uk/web/mcol/welcome
Last updated at 10:06 AM 21/03/2023 by Derek McGlynn

Awards won by Vale Estates, Marple Bridge SK6 5DU



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