“I don't think they're very different to any other letting ......”
3 Star Review
Jan 14,2014
By:
'green'
Jan 14,2014
Branch: Woking, 12A Commercial Way
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: GU21
Branch: Woking, 12A Commercial Way
Lettings (as a Landlord)
Postcode: GU21
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I don't think they're very different to any other letting agency but I can't. They're average.
The person who calls us to say when the tenants have a problem doesn't bother to find out exactly what the problem is, simply calls in a contractor and then quotes us an amount to replace (e.g. something is broken, you need a new one), instead of saying "the handyman says this is broken, he can fix it for X amount but it will probably only last a few months, a new one will cost Y amount. What do you want to do?"
Then, when things are resolved, we never hear what the resolution was. We're simply invoiced.
Other than that, they're fine as an agency. Pleasant to deal with.
What agent could do to change your mind?
There's no button to say neutral. I can't in all honesty recommend them but neither can I say any other managing agency would be any better!
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