0% lettings valuation accuracy
99% lettings fee satisfaction
Nov 18,2013
Nov 18,2013
3
people found
this helpful
this helpful
She was very rude talking to me like i was 5! I know this is a small branch but they act like they are so big and they can talk to people like crap. I asked for confirmation since Thursday for a visit which was arranged for tomorrow and she sniggers at me (like i'm stupid for asking) and tells me a letter was sent out and i should wait instead of just informing me. I have decorators coming round and due to previous bad experience i asked for an email or letter to confirm they would take responsibility if in the unfortunate case any damage was done and she laughs at me and tells me that is a ridiculous request and they would not do it. After being a tenant for over 2 years i would expect some respect and peace of mind. I have never been dealt like this by any landlord or agent in my life and i will take it further.
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Feb 12, 2019
I have received the worst customer service from this agent. I found the woman on the phone rude and patronising. I will never use them again.
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Latest Reviews
20th Jan 2016
reviewed by 'Erica'
18th Nov 2013
reviewed by 'RAHIM'
Opening Hours
Address
Thomas Charles
160 Castle road
Bedford
Bedfordshire
MK40 3SW
01234 290990
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 99% | £720 | £720 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
No Properties
Jan 20,2016
Jan 20,2016
1
people found
this helpful
this helpful
My husband and I have rented accommodation from Thomas charles for the last 2 1/2 years. In my opinion they are one of the best agents in Bedford (I have tried 2 others). They were always quick to respond to any issues (e.g replacing the oven within ...
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Comment on agent fees
Average
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Nov 18,2013
Nov 18,2013
3
people found
this helpful
this helpful
She was very rude talking to me like i was 5! I know this is a small branch but they act like they are so big and they can talk to people like crap. I asked for confirmation since Thursday for a visit which was arranged ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 12, 2019
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(1)
I have received the worst customer service from this agent. I found the woman on the phone rude and patronising. I will never use them again. ...
No fees information available
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