Moscrops
Birkenhead, CH41
3.8/5, 10 reviews
70% recommended
100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction

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“I've had a few dealings with Moscrops over the last ......”

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Nov 26,2013
Minithumbdown
By: 'Andy'
Nov 26,2013
0 people found
this helpful
I've had a few dealings with Moscrops over the last couple of months. I'm a property developer so I deal with estate agents on a daily basis, I've only ever been on this site to write positive reviews but my dealing with Moscrops have been far from positive. I was in the position to buy a property from them, but I found their service was so bad, in the end I decided not to bother persuing it. There was a lack of knowledge and communication on every occasion I had to deal with them. Although I must say the gentleman who did the property viewing with me was very good.
What agent could do to change your mind?
better communication and knowledge
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Latest Reviews

View all Reviews 10
22nd Jul 2020
reviewed by 'Laura'
“Been with moscrops just over a year naw so so happy , the staff are all absolutely lovely always making sure ......”
31st Aug 2019
reviewed by 'Kirsty'
“MASSIVE thank you to christine!!! who went above and beyond to help me even though i was hard work !!! What ......”
1st Mar 2018
reviewed by 'Tara'
“In my experience, on the whole, Moscrops were brilliant to deal with. The staff are very friendly and reassuring, and ......”
14th Aug 2017
reviewed by 'Julia'
“Moscrops sales through Jan was made easy, I was given the personal attention that was needed to complete the sale ......”
14th Jul 2017
reviewed by 'Len'
“Efficient friendly and professional service from the initial valuation right up to the final sale. Kept us informed at all ......”
27th Oct 2016
reviewed by 'Janette'
“I rented my flat through Moscrops for over 6 years. They were friendly and helpful, sorting repairs out promptly and visiting ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Moscrops
8 Whetstone Lane
Birkenhead
Merseyside
CH41 2QR
0151 652 2214

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £77,000 £250,000
Lettings 0% 99% £350 £625
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 5 1 1 0 1 1 0 1
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Been with moscrops just over a year naw so so......”

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Jul 22,2020
Minithumbup
By: 'Laura'
Jul 22,2020
0 people found
this helpful
Been with moscrops just over a year naw so so happy , the staff are all absolutely lovely always making sure everything is ok. Would recommend to anybody, nothings ever a problem and fast service for everything. Thank you so much for everything xxx...
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“MASSIVE thank you to christine!!! who went ab......”

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Aug 31,2019
Minithumbup
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Christine
By: 'Kirsty'
Aug 31,2019
0 people found
this helpful
MASSIVE thank you to christine!!! who went above and beyond to help me even though i was hard work !!! What a lovley team they have in the office great experience :) xx...
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“In my experience, on the whole, Moscrops were brilliant to ......”

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Mar 01,2018
Minithumbup
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Christine
By: 'Tara'
Mar 01,2018
0 people found
this helpful
In my experience, on the whole, Moscrops were brilliant to deal with. The staff are very friendly and reassuring, and I feel that I built up a good relationship with them. I would recommend them to anyone....
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Comment on agent fees
I don't have much experience of agency fees but Moscrops' seemed fine.
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“Moscrops sales through Jan was made easy, I was given ......”

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Aug 14,2017
Minithumbup
By: 'Julia'
Aug 14,2017
0 people found
this helpful
Moscrops sales through Jan was made easy, I was given the personal attention that was needed to complete the sale within 6 weeks. I wish all estate agents where like this, I couldn't recommend any better if you are looking to buy or sell through a ...
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Comment on agent fees
v. good
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“Efficient friendly and professional service from the initial valuation right ......”

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Jul 14,2017
Minithumbup
By: 'Len'
Jul 14,2017
1 people found
this helpful
Efficient friendly and professional service from the initial valuation right up to the final sale. Kept us informed at all times The property we sold was unoccupied so Moscrops arranged all the viewings and took all the stress out of visisting the property and meeting ...
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Comment on agent fees
very reasonable considering the agent had to accompany all prospective buyers as property vacant.
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“I rented my flat through Moscrops for over 6 years. They ......”

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Oct 27,2016
Minithumbup
By: 'Janette'
Oct 27,2016
1 people found
this helpful
I rented my flat through Moscrops for over 6 years. They were friendly and helpful, sorting repairs out promptly and visiting regularly to check the smoka alarms and inspect the property. I can't fault the service they provided....
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Comment on agent fees
good
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“Friendly prompt service from viewing to vacating. Prompt attention to ......”

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Oct 24,2014
Minithumbup
By: 'j'
Oct 24,2014
1 people found
this helpful
Friendly prompt service from viewing to vacating. Prompt attention to maintenance. Flexible about times of regular property inspections. Would recommend....
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By: Jackie Smith
Oct 22, 2017
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I dealt with Moscrops for the last 15 years. The team were all efficient and they looked after the tenants and the landlord. I would not hesitate to recommend them. ...

“They are absolute shambles. They promise you everything when you ......”

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Sep 24,2014
Minithumbdown
By: 'Fed'
Sep 24,2014
0 people found
this helpful
They are absolute shambles. They promise you everything when you view the property but when it comes to keeping their promises, they fail time and time again. I'm sick of phoning up to get repairs done and having to wait months in some cases. Last ...
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“Likely the worst estate agent I've been dealing with so ......”

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Jul 22,2014
Minithumbdown
By: 'Lionel'
Jul 22,2014
2 people found
this helpful
Likely the worst estate agent I've been dealing with so far. One house for sale visited on Sunday while estate agent was closed, called first thing on Monday morning when the agency was supposed to be opened, starting half an hour late to proposed directly ...
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By: Moscrops
Jul 22, 2014
View all comments (1)
We regret that Lionel was not successful in his bid to purchase the house. 3 separate parties made offers for the property and in-line with usual practice Lionel was asked to provide proof of ID, address and funds for the proposed purchase. Offers made are always treated in confidence. The final decision over whether to sell rests with the Vendor and this instance the elderly owners of the property decided not to proceed - a choice they were entitled to make. ...

“I've had a few dealings with Moscrops over the last ......”

Share on :
Nov 26,2013
Minithumbdown
By: 'Andy'
Nov 26,2013
0 people found
this helpful
I've had a few dealings with Moscrops over the last couple of months. I'm a property developer so I deal with estate agents on a daily basis, I've only ever been on this site to write positive reviews but my dealing with Moscrops have been ...
read full review
What agent could do to change your mind?
better communication and knowledge
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Moscrops, Birkenhead CH41 2QR



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