“ABUSIVE AND AGGRESSIVE...”
1 Star Review
May 11,2018
By:
'JH'
May 11,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SE11
Lettings (as a Tenant)
Postcode: SE11
2
people found
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WOW- Where do I start.
I had the misfortune of being abused by Sofia Santos, from this terrible agency.
It all started because they were listing a property online which (of course) was not available due to the tenant renewing (they then didn't take this ...
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Comment on agent fees
any fees would be worthless as they are useless
2
people found
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“* unanswered Emails, lies on the phone, ... In our specific case, ......”
1 Star Review
Oct 20,2017
By:
'Hannes'
Oct 20,2017
Services: Lettings (as a Tenant)
Rent PCM: £1408
Would you recommend?: No
Postcode: SW8
Lettings (as a Tenant)
Rent PCM: £1408
Postcode: SW8
5
people found
this helpful
* unanswered Emails, lies on the phone, ... In our specific case, they also failed to communicate with the landlord about the furniture which has been removed by them (it has been accepted in the offer to remove a couple of pieces of furniture). End of the ...
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Comment on agent fees
Typical London Agent Fees.
5
people found
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“Ieva, is not just one in a bottle, she is ......”
5 Star Review
Sep 14,2017
By:
'Orlando'
Sep 14,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SE17
Lettings (as a Landlord)
Postcode: SE17
0
people found
this helpful
Ieva, is not just one in a bottle, she is an exceptional letting agent, who uses her natural skills set, to ensure that both tenent and landlord are happy with the final outcome.
I have never really prasied a letting agent before now, however Ieva, ...
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Comment on agent fees
Happy with fees, Ben had already done the very fair nogotiations of fees before hand.
0
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“An estate agent should be acting on behalf of the ......”
1 Star Review
Aug 04,2017
By:
'Gavin'
Aug 04,2017
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: SE11
Lettings (Prospective customer)
Postcode: SE11
3
people found
this helpful
An estate agent should be acting on behalf of the landlord and have authority to present the property for viewing otherwise they will waste everyone's time making appointments that they are unable to honour.
In my case, I cycled across London in my lunchtime to ...
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3
people found
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“Paul did a great job managing our apartment sales and ......”
5 Star Review
Jan 06,2017
By:
'Jon'
Jan 06,2017
Services: Sales (as a Vendor)
Sold price: £475000
Would you recommend?: Yes
Postcode: SE1
Sales (as a Vendor)
Sold price: £475000
Postcode: SE1
0
people found
this helpful
Paul did a great job managing our apartment sales and got us to our asking price, managing a detailed negotiation....
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Comment on agent fees
good - perfectly reasonable in the market
0
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“As a landlord, I have been with Atkinson McLeod for ......”
4 Star Review
Dec 01,2016
By:
'Stephen'
Dec 01,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SE11
Lettings (as a Landlord)
Postcode: SE11
0
people found
this helpful
As a landlord, I have been with Atkinson McLeod for around four years. I have found Ben McLeod to be tremendously helpful in finding exactly the right tenants - young professionals - for my Kennington property. His market evaluation and suggestions for presentation have always ...
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Comment on agent fees
Fees are about average.
0
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“I found through out the sale of property Rosemary was ......”
4 Star Review
Nov 23,2016
By:
'Iris'
Nov 23,2016
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SE1
Sales (as a Vendor)
Postcode: SE1
0
people found
this helpful
I found through out the sale of property
Rosemary was very perdistant in finding buyers for the property that i was selling even although sometimes i was not acommandating her smile and pleasant attitude helped thanks rosey...
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Comment on agent fees
Good
0
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“Rosemary is ABSOLUTELY BRILLIANT. I am a property developer with ......”
5 Star Review
Nov 14,2016
By:
'Jessica'
Nov 14,2016
Services: Buying agent
Would you recommend?: Yes
Postcode: SW8
Buying agent
Postcode: SW8
0
people found
this helpful
Rosemary is ABSOLUTELY BRILLIANT. I am a property developer with a lot of experience searching for properties and working with estate agents and I have found Rosemary to be highly professional, straightforward, well-prepared for every viewing and an absolute pleasure to deal with. She listens ...
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Comment on agent fees
N/A
0
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“If I could give this Agency a "zero star," I ......”
1 Star Review
Sep 07,2016
By:
'SoDissapointed'
Sep 07,2016
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SE17
Lettings (as a Tenant)
Postcode: SE17
4
people found
this helpful
If I could give this Agency a "zero star," I would. This has been one of the most grueling processes of my life, almost as bad as getting a UK Visa! Coming from New York, I am used to fast-paced efficiency. When you pay the ...
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4
people found
this helpful
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“Paul and Rosemary were the estate agents for a property ......”
5 Star Review
Apr 07,2016
By:
'Pam'
Apr 07,2016
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SE11
Sales (as a Buyer)
Postcode: SE11
0
people found
this helpful
Paul and Rosemary were the estate agents for a property that I've recently bought. When I was house hunting, I viewed around 30 to 40 properties and dealt with a large number of estate agents. Paul and Rosemary were absolutely the best agents I came across in ...
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Comment on agent fees
I dealt with this agent as the buyer so I am not aware of their fees
0
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“Really pleased with the service we received from Rosie and ......”
5 Star Review
Apr 06,2016
By:
'Kirtley'
Apr 06,2016
Services: Sales (as a Vendor)
Sold price: £455000
Would you recommend?: Yes
Postcode: SE11
Sales (as a Vendor)
Sold price: £455000
Postcode: SE11
0
people found
this helpful
Really pleased with the service we received from Rosie and Paul for the sale of our Kennington flat. They were always helpful and helped guide us through the process....
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Comment on agent fees
We negotiated a very competitive rate, that the other local agents couldn't beat.
0
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“From Paul`s first visit giving a valuation to Rosie`......”
5 Star Review
Mar 14,2016
By:
'Maureen'
Mar 14,2016
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SE59
Sales (as a Vendor)
Postcode: SE59
0
people found
this helpful
From Paul`s first visit giving a valuation to Rosie`s regular and helpful updates I found this company to be extremely professional. They were pro-active and together with the solicitor, achieved a very swift completion....
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Comment on agent fees
Fees were what we expected.
0
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“In short, terrible communication, impossible to get hold of anyone*. ......”
1 Star Review
Jan 13,2016
By:
'Matt'
Jan 13,2016
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SE1
Lettings (as a Tenant)
Postcode: SE1
0
people found
this helpful
In short, terrible communication, impossible to get hold of anyone*. Ultimately held my money for over a week with no communication and have left me personally in a very tricky housing situation - would not recommend!
It all seemed to going well when ** showed my ...
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Comment on agent fees
Fees looked okay
0
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“Ryan was very polite, supportive, understanding and helpful. Great customer ......”
5 Star Review
Nov 16,2015
By:
'Anna'
Nov 16,2015
Services: Lettings (as a Tenant)
Rent PCM: £630
Would you recommend?: Yes
Postcode: SE17
Lettings (as a Tenant)
Rent PCM: £630
Postcode: SE17
0
people found
this helpful
Ryan was very polite, supportive, understanding and helpful. Great customer service and he often went out of his way to make sure our needs were met as quickly as possible. Thanks, Ryan!...
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0
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“We were looking for a flat for days, but no ......”
5 Star Review
Nov 06,2015
By:
'Martina'
Nov 06,2015
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE1
Lettings (as a Tenant)
Postcode: SE1
0
people found
this helpful
We were looking for a flat for days, but no one called us back, since Ryan offered us this nice property and he provided a very good service! We were really happy to deal with them, serious young professionals!
5 stars customer service, good job guys :...
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0
people found
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“Ryan was very considerate and helpful. We got delayed but ......”
5 Star Review
Nov 06,2015
By:
'SR'
Nov 06,2015
Services: Lettings (as a Tenant)
Rent PCM: £1400
Would you recommend?: Yes
Postcode: SW9
Lettings (as a Tenant)
Rent PCM: £1400
Postcode: SW9
0
people found
this helpful
Ryan was very considerate and helpful. We got delayed but he waited for us and showed us the property in a professional manner. Good job....
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0
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“Kwesi was professional and was always attentive when we needed ......”
5 Star Review
Oct 26,2015
By:
'JayC'
Oct 26,2015
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Lettings (as a Tenant)
Postcode:
0
people found
this helpful
Kwesi was professional and was always attentive when we needed him....
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0
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“I was using Atkinson McLeod to look for an appropriate ......”
5 Star Review
Sep 22,2015
By:
'Paul'
Sep 22,2015
Services: Lettings (as a Tenant)
Rent PCM: £1700
Would you recommend?: Yes
Postcode: SE11
Lettings (as a Tenant)
Rent PCM: £1700
Postcode: SE11
0
people found
this helpful
I was using Atkinson McLeod to look for an appropriate apartment as a tenant. Jessica showed a number of different apartments and was very friendly, helpful and honest - really the thing you would want, but rarely get from an agency. Thank you!...
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Comment on agent fees
In the end a friend rented out his apartment to me.
0
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“Ben has been very helpful throughout the process did an ......”
5 Star Review
Sep 18,2015
By:
'Christophe'
Sep 18,2015
Services: Lettings (as a Tenant)
Rent PCM: £1600
Would you recommend?: Yes
Postcode: SE11
Lettings (as a Tenant)
Rent PCM: £1600
Postcode: SE11
0
people found
this helpful
Ben has been very helpful throughout the process did an amazing job with us we definitely will recommend Ben to our friends looking for a property to rent....
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0
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“Very enthusiastic and experienced agent who marketed and presented the ......”
4 Star Review
Jul 04,2015
By:
'Ben'
Jul 04,2015
Services: Lettings (as a Landlord)
Rent PCM: £1600
Would you recommend?: Yes
Postcode: SE5
Lettings (as a Landlord)
Rent PCM: £1600
Postcode: SE5
0
people found
this helpful
Very enthusiastic and experienced agent who marketed and presented the property very well and were very prompt in all that they did....
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Comment on agent fees
Their are a lot of optional fees in the terms and conditions.
0
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“This agency is awful. They pay no attention to detail, ......”
1 Star Review
May 26,2015
By:
'Shirine'
May 26,2015
Services: Lettings (as a Tenant)
Rent PCM: £1800
Would you recommend?: No
Postcode: SE11
Lettings (as a Tenant)
Rent PCM: £1800
Postcode: SE11
0
people found
this helpful
This agency is awful. They pay no attention to detail, they are sloppy and they are too busy to properly mange any of their properties or appropriately deal with their transactions.
Service is rude, ineffective and the staff are very inexperienced. Their admin fees of ‚£400 ...
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0
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“Ryan was really helpful when I was having trouble securing ......”
4 Star Review
May 14,2015
By:
'Alexis'
May 14,2015
Services: Lettings (as a Tenant)
Rent PCM: £2056
Would you recommend?: Yes
Postcode: SE15
Lettings (as a Tenant)
Rent PCM: £2056
Postcode: SE15
0
people found
this helpful
Ryan was really helpful when I was having trouble securing a reference from my landlord. He really cared about knowing that we were the right tenants for the house and doing everything in his power to secure it for us. Thank you Ryan!...
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0
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“When I found out I was going to have to ......”
5 Star Review
May 14,2015
By:
'Zoe'
May 14,2015
Services: Lettings (as a Tenant)
Rent PCM: £2056
Would you recommend?: Yes
Postcode: SE15
Lettings (as a Tenant)
Rent PCM: £2056
Postcode: SE15
0
people found
this helpful
When I found out I was going to have to move out of my current property, I started looking for a place immediately. I found a place in Brixton online that fit my criteria and called the agency. I spoke with Ryan and found out ...
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0
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“Many thanks to the guys here, we were a very ......”
5 Star Review
May 12,2015
By:
'Lee'
May 12,2015
Services: Lettings (as a Tenant)
Rent PCM: £1800
Would you recommend?: Yes
Postcode: SE1
Lettings (as a Tenant)
Rent PCM: £1800
Postcode: SE1
0
people found
this helpful
Many thanks to the guys here, we were a very late entry to a property and they pulled out all the stops to get us into our new home under a very tight deadline. Hats off to them, can't recommend them enough!...
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0
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“The agent service was very helpful and attentive ,tenancy agreement ......”
5 Star Review
Apr 26,2015
By:
'Don'
Apr 26,2015
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: SE11
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: SE11
0
people found
this helpful
The agent service was very helpful and attentive ,tenancy agreement was clearly explained , resulting moved in smooth Fast and swiftly ....
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“George was really helpful and guided us through the whole ......”
4 Star Review
Mar 05,2015
By:
'Flora'
Mar 05,2015
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW1
Lettings (as a Tenant)
Postcode: SW1
0
people found
this helpful
George was really helpful and guided us through the whole process. A very profesional agency. Totally recommend it! Thank you...
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0
people found
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“Kwesi was excellent when we dealt with him. He was ......”
5 Star Review
Mar 03,2015
By:
'JMN8'
Mar 03,2015
Services: Lettings (as a Tenant)
Rent PCM: £1475
Would you recommend?: Yes
Postcode: SE1
Lettings (as a Tenant)
Rent PCM: £1475
Postcode: SE1
0
people found
this helpful
Kwesi was excellent when we dealt with him. He was always on time and answered all of our queries thoroughly. He negotiated our price with the Landlord successfully and is genuinely a really nice guy. Very helpful and would recommend using again....
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Comment on agent fees
Agent's fees are always high and we accept that.
0
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“The market climate has been so up and down, and ......”
5 Star Review
Mar 01,2015
By:
'Kimberley'
Mar 01,2015
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: E1
Sales (as a Buyer)
Postcode: E1
0
people found
this helpful
The market climate has been so up and down, and with the additional stress of recently having a new born and toddler, we needed as much ease as possible. It helps when there is an extra element of customer service to those in sales and ...
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0
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“We are really unhappy with the unprofessional and poor service ......”
1 Star Review
Feb 12,2015
By:
'Marta'
Feb 12,2015
Services: Lettings (as a Tenant)
Rent PCM: £1863
Would you recommend?: No
Postcode: SE11
Lettings (as a Tenant)
Rent PCM: £1863
Postcode: SE11
1
people found
this helpful
We are really unhappy with the unprofessional and poor service offered by this agent. He told us that the flat we saw will be fully furnished and we did the offer. After that we were told that if we wanted a sofa, then the rent ...
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1
people found
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“Ben McLeod the agent was superb, very professional and did ......”
4 Star Review
Jan 11,2015
By:
'Bob'
Jan 11,2015
Services: Lettings (as a Landlord)
Rent PCM: £2200
Would you recommend?: Yes
Postcode: SE1
Lettings (as a Landlord)
Rent PCM: £2200
Postcode: SE1
0
people found
this helpful
Ben McLeod the agent was superb, very professional and did the job. Also he was very patient with me and sought to resolve issues quickly and calmly. The Company's policy and attitude on return of commission when their tenant absconds lets them down otherwise they'd ...
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Comment on agent fees
Contractual conditions on return of commission if the claient introduced does a runner are grossly unfair and therefore probably not enforceable.
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