“If I could give this Agency a "zero star," I ......”
1 Star Review
Sep 07,2016
By:
'SoDissapointed'
Sep 07,2016
Branch: London, 181-183 Kennington Lane
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SE17
Branch: London, 181-183 Kennington Lane
Lettings (as a Tenant)
Postcode: SE17
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If I could give this Agency a "zero star," I would. This has been one of the most grueling processes of my life, almost as bad as getting a UK Visa! Coming from New York, I am used to fast-paced efficiency. When you pay the holding deposit, you are supposed to get your information cleared and ready-to-go within a week. This agency, however, took three months (!) to send my flatmates' guarantor information. They refused to send a contract until we called their office, again 3 months later. And when we finally got through to *, within one day he wrote a "sorry, I'm on vacation" email. This is RIDICULOUS! Not only has this company treated our group like they did not want us, they all but ensured our miserable stay-- if they can manage to find the paperwork to send us through! Never in my life have I dealt with such frustrating inefficiency. If you are a student, STAY AWAY.
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