Peter James
Newcross, London, SE14
3.7/5, 34 reviews
71% recommended
100% sales valuation accuracy
100% sales fee satisfaction
75% lettings valuation accuracy
73% lettings fee satisfaction

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“Hello there, after a 3 month slog in the current property ......”

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Nov 09,2013
Minithumbdown
By: 'Daniel'
Nov 09,2013
2 people found
this helpful
Hello there, after a 3 month slog in the current property market, Demi from Peter James showed me a house which she had just gotten the keys to. Was great property, except Demi failed to warn me that her client (the vendor) didn't actually own it yet. It was still subject to contract. She and Gary (branch sales manger) knew this but it wasn't until a few weeks after my offer was accepted that they told me. The vendor proposed to complete on his purchase and would then in turn sell to me on the same day. This called a sub-sale or back to back sale. Being a first time buyer I didn't realise that banks don't usually lend on a sub-sale. After a couple of weeks investigating with the bank turns out they won't lend on a sub-sale. 5 weeks lost in a market where properties went up 50k between September and October.,.. All of which could have been avoided if upon inspection Demi told me the vendor doesn't own it yet and it would need to be a cash sale. These jokers need regulation. Any old idiot with no ethical standards can be an agent, and they are. Avoid Peter James.
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Latest Reviews

View all Reviews 34
25th Feb 2020
reviewed by 'Nick'
“Just want to thank Lydia Harrison for being my property manager. Sincere thanks for all her patience, kindness and professionalism. ......”
24th Oct 2019
reviewed by 'James'
“Excellent Communication and customer service from Jodi in head office nothing was an issue or too much of an effort! 5 ......”
18th Oct 2019
reviewed by 'Diego'
“All the staff have been very helpful and kind. They showed me more than 1 property in the same day and ......”
10th Jun 2019
reviewed by 'Keith'
“Thank you for your great service in selling our property in New Cross. Although there were some hiccups regarding the ......”
19th Jan 2019
reviewed by 'Alex'
“Phillippa and Linda were brilliant in selling my maisonette in New Cross. They really got to work with my buyers ......”
28th Nov 2018
reviewed by 'Joshua'
“Having met a lot of estate agents over the last year, Phillippa was by far the best. She is extremely ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 09:30
  • Saturday: Closed
  • Sunday: Closed
Address

Peter James
256 New Cross Road
New Cross,London
Greater London
SE14 5PL
020 8463 1550

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £388,000 £550,000
Lettings 75% 73% £1,000 £1,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 1 6 6 7 1 5 0 1 2
Areas covered
  • SE14
  • SE8
  • SE15
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS TDS Property Redress Scheme
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Peter James Branches (view all )
Blackheath, SE3
Brockley, SE4
Lee, SE12
Newcross, SE14
Sidcup, DA14

“Just want to thank Lydia Harrison for being m......”

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Feb 25,2020
Minithumbup
By: 'Nick'
Feb 25,2020
0 people found
this helpful
Just want to thank Lydia Harrison for being my property manager. Sincere thanks for all her patience, kindness and professionalism. She is great. Am anxious and sad that her position has changed and that she will no longer be my property manager. Hard act to ...
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“Excellent Communication and customer service ......”

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Oct 24,2019
Minithumbup
By: 'James'
Oct 24,2019
0 people found
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Excellent Communication and customer service from Jodi in head office nothing was an issue or too much of an effort! 5 stars all the way.......
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“All the staff have been very helpful and kind......”

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Oct 18,2019
Minithumbup
By: 'Diego'
Oct 18,2019
0 people found
this helpful
All the staff have been very helpful and kind. They showed me more than 1 property in the same day and it's rare to see these days. Jack and Jodi have been amazing helping me to find the right flat and also helping through the whole ...
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“Great service...”

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Jun 10,2019
Minithumbup
By: 'Keith'
Jun 10,2019
0 people found
this helpful
Thank you for your great service in selling our property in New Cross. Although there were some hiccups regarding the sale, these were handled very professionally and efficiently by Linda and Sandra. Their patience and good humour were outstanding and made the process that much ...
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Comment on agent fees
Extremely comfortable with their fees.
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“Great service...”

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Jan 19,2019
Minithumbup
By: 'Alex'
Jan 19,2019
0 people found
this helpful
Phillippa and Linda were brilliant in selling my maisonette in New Cross. They really got to work with my buyers and the chain above to smooth out a bunch of issues that arose after acceptance, and I was super grateful for their hard work during ...
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“Fantastic estate agent!...”

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Nov 28,2018
Minithumbup
By: 'Joshua'
Nov 28,2018
0 people found
this helpful
Having met a lot of estate agents over the last year, Phillippa was by far the best. She is extremely knowledgeable and enthusiastic about the properties she shows, and is empathetic to the buyer's position. She is also patient and flexible. Her client management skills ...
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“Extremely professional...”

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Nov 27,2018
Minithumbup
By: 'Mr'
Nov 27,2018
0 people found
this helpful
After trying a few agents in the sale of our mothers house we were told about Peter James and what a positive experience they had especially with Linda Callaghan who had helped them. We discussed our sale with Linda who was most helpful with both ...
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Comment on agent fees
Very Good
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“Helpful and Speedy...”

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Nov 27,2018
Minithumbup
By: 'G'
Nov 27,2018
0 people found
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Helpful, patient & really responsive. Friendly & approachable, and helped with all our (many) questions throughout the process of selling our flat...
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“Sandra - Fantastic & very helpful for first time buyers!...”

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Nov 27,2018
Minithumbup
By: 'Emma'
Nov 27,2018
0 people found
this helpful
We met Sandra at the very beginning of our search as first time buyers and were immediately impressed by her professionalism and help to find us the right property. We met various other agents however Sandra stood out a mile! We would absolutely recommend Peter ...
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No comment (FTB)
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“Highly recommend Peter James...”

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Mar 19,2018
Minithumbup
By: 'Cyrus'
Mar 19,2018
0 people found
this helpful
Cyrus Homes instructed Phillippa at Peter James New Cross to sell our brand new apartments in SE15. All units were sold in record time and for very strong market values. We were also impressed by their strong residential sales knowledge and would highly recommend instructing ...
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“Great service...”

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Mar 16,2018
Minithumbup
By: 'Lucie'
Mar 16,2018
0 people found
this helpful
Sandra has been amazing through the whole process, available and very professional. Thank you. Sandra you have made the process of buying a house a very easy one!...
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“Jordan was very friendly and helpful and he helped me ......”

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Mar 13,2018
Minithumbup
By: 'Marcel'
Mar 13,2018
0 people found
this helpful
Jordan was very friendly and helpful and he helped me find a nice place to rent and move in quickly....
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Comment on agent fees
as expected
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“Both Sandra and Linda did an excellent job in selling ......”

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Nov 27,2017
Minithumbup
By: 'Erlangerboys'
Nov 27,2017
0 people found
this helpful
Both Sandra and Linda did an excellent job in selling my house. They were a pleasure to deal with, arranging for for prospective purchasers to view at a time convenient for me. They kept me appraised on a regular basis once a sale had been ...
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Comment on agent fees
The fees were as expected despite having had the valuation carried out a year earlier.
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“Great experience working with Peter James. Smooth process and good ......”

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Nov 20,2017
Minithumbup
By: 'Tanya'
Nov 20,2017
0 people found
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Great experience working with Peter James. Smooth process and good attention to detail. They were honest throughout and showed me various properties. Would use them again....
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Comment on agent fees
Fairly priced fees
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“.........I want to say thanks to ALL staff at Peter ......”

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Nov 17,2017
Minithumbup
By: 'Katrina'
Nov 17,2017
0 people found
this helpful
.........I want to say thanks to ALL staff at Peter James for being great emailers, communicators and just generally decent nice folk that keep solving things for me and others everyday - keep up the nice emails and your "happy to help" approach, please pass ...
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“I can honestly say I enjoyed working with this estate ......”

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Nov 14,2017
Minithumbup
By: 'Sarah'
Nov 14,2017
0 people found
this helpful
I can honestly say I enjoyed working with this estate agency - when Linda said she would ring you back she rang you back. Reliability, experience, knowledge and enthusiasm are so important when you are trying to buy and/or sell a house .... and I ...
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Comment on agent fees
Good fees .... not the absolute lowest but not excessive
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“Linda was very friendly and helpful. She went out of ......”

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Nov 09,2017
Minithumbup
By: 'Female'
Nov 09,2017
0 people found
this helpful
Linda was very friendly and helpful. She went out of her way to answer all my queries so that our move went through smoothly. The whole process was very efficient. I would highly recommend Linda at Peter James and will definitely return for my next ...
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“Absolutely fantastic. Went the extra mile to make sure everything ......”

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Nov 09,2017
Minithumbup
By: 'Highly'
Nov 09,2017
0 people found
this helpful
Absolutely fantastic. Went the extra mile to make sure everything went smoothly such a professional. Always available when we had questions to ask and there were lots. A pleasure to deal with - thank you so much. I would highly recommend Linda she is wonderful...
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Comment on agent fees
Good
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“I received a complaint from one of my letters about ......”

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Sep 08,2017
Minithumbdown
By: 'PiedthePiper1'
Sep 08,2017
3 people found
this helpful
I received a complaint from one of my letters about a rude and pushy agent that came into her apartment and proceeded to shout obscenities at her. Upon lodging a complaint, I was told that she was the one who caused the problem. I plan ...
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“After not knowing what Estate Agent to go to after ......”

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Aug 30,2017
Minithumbup
By: 'Fraser'
Aug 30,2017
0 people found
this helpful
After not knowing what Estate Agent to go to after relocating to Brockley SE London due to the vast amount of agents within this area I was extremely impressed with a gentleman called Alvin, his professionalism and going above and beyond helping me with my ...
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Comment on agent fees
very competitive
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“I recently moved to London and was overwhelmed with the ......”

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Mar 24,2017
Minithumbup
By: 'Mr'
Mar 24,2017
1 people found
this helpful
I recently moved to London and was overwhelmed with the cluster of Estate Agents, when dealing with Peter James I experienced a full professional service which was within my budget, I would highly recommend this agent to suit all budget and needs and a professional ...
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Comment on agent fees
The agent fees are very competitive compared to the other high street agents
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“If you are thinking of renting or buying a property ......”

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May 27,2016
Minithumbdown
By: 'D.'
May 27,2016
1 people found
this helpful
If you are thinking of renting or buying a property managed by Peter James; CONSIDER THIS A WARNING! From the moment we started engaging with Peter James (nearly 4 months ago) everything went wrong. We found a lovely apartment with a couple of issues that we ...
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Comment on agent fees
Decent fee
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“I thought i will share my horrible experience with Peter ......”

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Nov 10,2015
Minithumbup
By: 'Fatima'
Nov 10,2015
0 people found
this helpful
I thought i will share my horrible experience with Peter James. If You looking to be ripped off and be ignored go to Peter James.I have been dealing with a many agents and this is the first time i came across such as poor ...
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Comment on agent fees
Unreasnable fees.
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“I let my property in Crystal Palace through the New ......”

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Aug 04,2015
Minithumbup
By: 'Laura'
Aug 04,2015
0 people found
this helpful
I let my property in Crystal Palace through the New Cross office as they were recommended by a friend. Gary the manager said it was no trouble even though my property was out of area for them. They accompanied every viewing and the current tenant ...
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“Over the past three years or so, a number of ......”

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May 29,2014
Minithumbdown
By: 'SE3'
May 29,2014
3 people found
this helpful
Over the past three years or so, a number of tenants were allowed to come and go before the end of their tenancy, and they were replaced with new tenants without any formal handover or inspection. I was shocked that I was allowed to move ...
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By: Pj
Dec 03, 2014
View all comments (1)
Absolutely no way did this tenant move in without signing a tenancy agreement,who would hand over a security deposit,along with the first months rent without signing any documentation ?? Would be interested to have an address this relates to,Peter James are members of all professional bodies related to Estate Agency,such as ARLA and NAEA along with the estate agency Ombudsman. ...

“The property was left in a terrible state by the ......”

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Dec 30,2013
Minithumbdown
By: 'hanchet'
Dec 30,2013
6 people found
this helpful
The property was left in a terrible state by the previous tenants, whilst I respect that this is not the fault of Peter James little was done to rectify the situation. The carpets and curtains in our 'non-smoking' house stank of smoke, the mattresses were ...
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“Hello there, after a 3 month slog in the current property ......”

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Nov 09,2013
Minithumbdown
By: 'Daniel'
Nov 09,2013
2 people found
this helpful
Hello there, after a 3 month slog in the current property market, Demi from Peter James showed me a house which she had just gotten the keys to. Was great property, except Demi failed to warn me that her client (the vendor) didn't actually own it ...
read full review
What agent could do to change your mind?
Be honest.
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“I just wanted to thank all of the team at ......”

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May 24,2013
Minithumbup
By: 'Scott'
May 24,2013
0 people found
this helpful
I just wanted to thank all of the team at Peter James in Blackheath. The branch manager, Maria, gave me a realistic assessment of the rental value of my property. This was £300 more per month than I had been getting from my previous tenant. Within 24 ...
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“I have used Peter JAmes twice - once to sell ......”

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Apr 11,2012
Minithumbup
By: 'haley'
Apr 11,2012
0 people found
this helpful
I have used Peter JAmes twice - once to sell a property and the other to let a property. I found them excellent and was extremely happy with the results. The one property was let within two weeks and the other sold within a month ...
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“THE most unprofessional people I have ever had to deal ......”

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Oct 18,2011
Minithumbdown
By: 'anonymous28'
Oct 18,2011
6 people found
this helpful
THE most unprofessional people I have ever had to deal with. Try to take money from you left right and centre- any overpayments? Dont expect to see them again. Not even sure half of our rent was being passed on to the landlord. Do not ...
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What agent could do to change your mind?
did nothing right, nor did they act professionally- If they actually acted as a professional estate agents, did their job properly, answered the phone, treated us with respect, didn't rob money from us unnecessarily..... need i go on to say how much they COULD have done?
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By: Jim
Feb 25, 2012
View all comments (1)
We have just been made aware of this website and I would like a opportunity to respond as in my experience there are generally 2 sides toa story... it is somewhat difficult to do so when I have absolutely no idea of what property is being referred to and what the customer's name is...Please call me on 0207 732 7777 Jim Power, Director ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:28 PM 07/11/2017 by Laura

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