Sep 09,2013
By: 'Jane Smith'
Sep 09,2013
2 people found
this helpful
Unbelievably bad. I would honestly not recommend anyone to go with Beresford Ward as a letting agent. The list of problems we had with them were endless:

1) Never phoning you back after you had called about a problem.
2) Promising deadlines about when work will be carried out (which were never met). Continuously missing these deadline and then making up a new time/date plucked out of thin air.
3) Not completing maintenance work to a high standard and leaving this half finished for months on end.
4) Flat left in a filthy condition when we moved in.
5) LYING about calling/leaving messages with us on numerous occasions. When in truth, they had just forgotten to get in touch.

Honestly I could go on. The incompetence of the staff was simply unbelievable and unprofessional to say the least. Please do not waste your time with them!
What agent could do to change your mind?
They couldn\'t change my mind! The main reason we left was because they were so bad to deal with.
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Beresford Ward

77 North Hill Plymouth

01752 668877

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