I let my property through them on the "Gold Service" and they supposed to be responsible for sorting out all the day to day management of repairs etc. They were useless and lazy and let tenants leave without remedying the damage they had caused. They would constantly try to let the property below market price and tell me that it was all it was worth and then do the smae when I tried to sell it. They told me that an offer was reasonable and I should accept without any negotiation and then the buyer raised 10% just by me saying no.I have heard such bad things about them locally and I think that they have simply given up. They are not crooks but they are incompetent, lazy and generally awful!