“Bridgfords were very very positive when I took them on ......”
1 Star Review
Aug 13,2013
By:
'Irritated'
Aug 13,2013
Branch: York, 37 Micklegate
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: YO31
Branch: York, 37 Micklegate
Lettings (as a Landlord)
Postcode: YO31
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people found
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Bridgfords were very very positive when I took them on as letting agents for my property in York. However, swiftly after signing with them I found them to be difficult to get hold of, and unhelpful when I could get hold of them. I initially thought this could just be due to it being the Christmas period and it's difficult to maintain a good service with so many staff taking holidays, however the unhelpful, unprofessional service continued.
I was lied to about insurance coverage, I have failed to have accurate meter readings taken. I was failed to be contacted regarding marketing when I required new tenants. I have had to deal with different people constantly, in different offices and different departments. When requesting one point of contact to save repeating myself I was refused on the basis that 'we just don't work like that, I don't want to get involved in too many things'
I would have been better off (financially, time wise and stress levels) managing the property myself from the other side of the country and suffering the time off work and travel costs that I would have incurred than paying them for a service which I feel they have fluctuated between failing to provide and providing badly, and having to take the time trying to deal with them.
I strongly recommend you don't take up contract with this company to manage your property - you'd be better off asking a neighbour, a friend or doing it yourself!
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