“Slater Hogg have been useless and staff member Julie was ......”
1 Star Review
Jul 06,2013
By:
'Jason'
Jul 06,2013
Branch: Glasgow, 146 Byres Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: G12
Branch: Glasgow, 146 Byres Road
Lettings (Prospective customer)
Postcode: G12
9
people found
this helpful
Slater Hogg have been useless and staff member Julie was in particular very rude. There's clearly a very buoyant rental market in Glasgow and the result is that companies like Slater Hogg have no incentive to make any effort whatsoever to provide their customers with a decent service. A quick web search highlights just how many others feel the same as I do about these cowboys. It doesn't matter if they're buyers, sellers, tenants or landlords, we can all agree on one thing - Slater Hogg are the lowest of the low (and that's saying something coming from the cesspit of local letting agents).
A flat came on the market for rent that we loved the look of. Knowing how much demand there is in Glasgow's West End, we immediately picked up the phone to arrange a viewing. Despite the flat being on Zoopla and their own website, apparently Slater Hogg knew nothing of this property and claimed I must have got the wrong agent... I hadn't. After 4 further phone calls, we managed to arrange a viewing... Or so we thought. They had actually arranged a viewing at the wrong property. We phoned again to tell them what had happened and to arrange a viewing at the right property. Did we get an apology? Of course not, in fact every time we called it seemed like we were bothering them. Before they will even talk to you they bark their standard set of questions down the phone to make sure you're 'good enough' to rent a flat from their esteemed organisation.
Luckily we managed to find a lovely flat on the same street through a much friendlier local letting agent.
To sum up my key points a concluding sentence, Slater Hogg are the devil and staff member Julie is nothing more than the serpent who guards the gates of hell.
9
people found
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