From day one, three years ago, Heron Way staff, past and present, have always been very helpful and friendly to us. They\'re always flexible and accommodating. They are always a pleasure to deal with and always willing to make life as smooth as possible. A year and a half ago, we had some very difficult and upsetting family times, but when we needed to explain these difficulties to them, they were all very kind and sympathetic and also very understanding. They did all they could to help.
Thank you to you all.
You\'re all a pleasure to know.