Our property was put up for sale and we then went in to the office to register our requirements for what we were looking for. We had previously stated more than once that we did not need any mortgage advice and yet we still found ourselves sat in from of a mortgage adviser for an hour. We felt we were pressured into this and uncomfortable.
After feeling obliged to listen to the adviser we came away with the impression that we were unable to afford to proceed with the sale and therefore decided to cancel the agreement.
The agent who called to discuss the cancellation was overly pushy and intent on blaming anyone but Abbotts for the cancellation and indeed implied that our FA had misled us.
We found the assertiveness and insistence on apportioning blame to be unprofessional and unhelpful.
We would not recommend this office and will not be using them again when we do decide to sell.
What agent could do to change your mind?
Nothing could change our minds about using this agent.