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Properties for sale
Properties for rent
Oct 10,2016
Minithumbdown
By:
Oct 10,2016
6 people found
this helpful
We were purchasers of a property in Cromer marketed by Abbotts. I cannot think what the vendor was paying them for. The salesman left to join another local firm and the management changed. I found the managers so rude that in the end it was pointless to deal with the firm. When we went into the office they were high handed, their manner implied that we should be grateful they were speaking to us, and on the phone they used silence, sharp answers and rudeness to attempt to bully us. I would never...
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Was this helpful? Yes
Oct 08,2016
Minithumbup
By:
Oct 08,2016
0 people found
this helpful
We have received a terrible service from Abbott's and I would never recommend them.... ever! They lied, marketed our property for 9 weeks without an EPC, I had to chase them for feedback, I repeatedly asked them to change our terrible and inadequate listing with no suscess. Key features were left out such as the fact we have no onward chain, outbuildings and a double garage. They told me to email the kind of thing I expected to see in a listing, then they copied it and pasted it on rightmove com...
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Comment on agent fees
We haven't paid it as our sale fell through
Was this helpful? Yes
Sep 14,2016
Minithumbdown
By:
Sep 14,2016
0 people found
this helpful
Tried to view a property five times without success,if you are going to sell your property put a board outside saying for sale you will get me of a chance selling it ....
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Was this helpful? Yes
Sep 12,2016
Minithumbdown
By:
Sep 12,2016
0 people found
this helpful
They are totally irresponsible . I have been given a house for rent. It was fully dusty house. Kitchen tap is not working washingmashine is not working. But for one week they did do nothing. I feel they have good combination with land lords to cheat people....
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Was this helpful? Yes
Aug 31,2016
Minithumbup
By:
Aug 31,2016
0 people found
this helpful
Very happy with Abbotts Lettings so far, found me a tenant within 5 days, kept me update throughout, communication has been good also. Would recommend....
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Comment on agent fees
Expensive agents fees however you get what you pay for, so far so good
Was this helpful? Yes
Aug 26,2016
Minithumbup
By:
Aug 26,2016
0 people found
this helpful
After trying 2 other high street agents who left me frustrated and angry, I came to abbotts colchester who got me sold and helped me find my current house. Nothing but great things to say about the whole team. Professional and efficient, from start to finish. If only i used them as my first agent! Will certainly use them again. Can't recommend them enough....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 25,2016
Minithumbup
By:
Aug 25,2016
0 people found
this helpful
We have now used Abbotts Basildon twice now, first to find a flat to rent for our son and again when we required new tenants for a house we rent out. On both occasions they were brilliant! For various reasons both times we needed them to move fast but efficiently and they didn't hesitate ! Absolutely superb agents for lettings market (no experience of buying from them)and can't praise them enough!!...
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Comment on agent fees
Very reasonable, paid less than been charged before
Was this helpful? Yes
Aug 12,2016
Minithumbdown
By:
Aug 12,2016
1 people found
this helpful
Sick of all these hidden fees and charges! Charged me £24 for a reference full well knowing I could not use that reference due to the fact they did not tell me when my rent was due, allowed it to run late by nearly a month then put late payments on the reference. Very helpful now I am hindered in getting my next property all thanks to abbots Norwich and dishonest Kerry Brady! I happen to find abbots staff including Kerry Brady sneaky and will try to lie there way out of the issue. Never us...
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Comment on agent fees
Crap fees try to get every last penny from you making up no end of admin charges and other bizzare charges
Was this helpful? Yes
Aug 08,2016
Minithumbdown
By:
Aug 08,2016
0 people found
this helpful
I walked in to Abbots when I was in town. I met a lovely lady who was most helpful, I told her I had a 6bed 4ba house on an acre of beautiful garden in prime location that I'd like to sell. She was great she referred me to Angela, and an appointment was made, then Angela called me on the Saturday before the appointment to tell me she could no longer make that date, I told her that was inconvenient for me and wouldn't work, she didn't listen to a word I'd said and turned around and said ok so I'l...
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What agent could do to change your mind?
Bad
Comment on agent fees
Bad
Was this helpful? Yes
Jul 12,2016
Minithumbup
By:
Jul 12,2016
0 people found
this helpful
We have found the above agents to be professional, helpful and informative in both the buying and selling of our properties. They kept us advised of procedures and gave advice when needed. We would have no hesitation in recommending them to prospective buyers/sellers....
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Was this helpful? Yes
May 05,2016
Minithumbdown
By:
May 05,2016
6 people found
this helpful
Oh my goodness where to start, I don't wish to waste any more time on this company than we all ready have so I will keep it short but hope to worn other would be customers to avoid at all costs. We have a lovely 2 bed bed roomed semi detached house in a well sort after neighborhood in Witham Essex. We invited 4 estate agents round to value the property. After much discussion we derided to go with Abbotts, big mistake ! Right from the start things started to go wrong. We were told that we would...
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What agent could do to change your mind?
The estate agent fees are reasonable compared to competitors.
Comment on agent fees
The estate agent fees are reasonable compared to competitors.
Was this helpful? Yes
Jan 15,2016
Minithumbdown
By:
Jan 15,2016
4 people found
this helpful
Awful people not fit to run a tempreture let alone a lettings agency. No receipts given, inventory sent too late to be worth the paper it was written on, tenancy agreement withheld for nine months and £125 renewal fee for a backdated tenancy agreement which, if signed, automatically creates a breech. Chloe refused rent on three occasions whilst management were telling landlord delays were due to us refusing to make renewal payments. Landlord told Abbott's in September to renew the tenancy ...
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What agent could do to change your mind?
Honesty would be a good start
Was this helpful? Yes
Nov 19,2015
Minithumbdown
By:
Nov 19,2015
1 people found
this helpful
The branch found good tenants but "Sparks" have interfered by taking over both flats without the consent of the landlord. After the first time this had happened I warned Abbotts that if this isn't stopped my business will go elsewhere. As it has happened again we will only use the company if really necessary....
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What agent could do to change your mind?
DO NOT PESTER ME please.
Was this helpful? Yes
Oct 27,2015
Minithumbdown
By:
Oct 27,2015
2 people found
this helpful
very dissatisfied. We paid £199 for a so called prestige service. In fact the set of photos are very poor, the video is poor and the description fails to mention a key feature. We complained, and eventually were contacted two weeks ago and told we could see some more photos but these have not been forthcoming. We have emailed the local agent again to express our frustration. We have had no response....
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Was this helpful? Yes
Sep 09,2015
Minithumbdown
By:
Sep 09,2015
2 people found
this helpful
We rented this property on false pretences. We knew that the kitchen floor and units were worn out, but we didn't expect dirty ear buds in the cupboards. Dirty tampon in our toilet radiator. The boiler wasn't working, it had no pressure and we had to get everything fixed that is mentioned above and below by ourselves. The deadlock had no key. The smoke alarm has no batteries - we aren't even sure if this is legal. The windows had no keys to unlock them. The shower head was broken, the bath does...
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Was this helpful? Yes
Aug 14,2015
Minithumbdown
By:
Aug 14,2015
1 people found
this helpful
Do not use this firm. Including Branch Manager no one returns your calls. They reel you in with an unrealistic price and then within 4 weeks can be looking to reduce the price by 10% and then a further 10% 4 weeks later. The Branch Manager puts together very unprofessional and poor emails. They really just don't care....
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Was this helpful? Yes
Apr 27,2015
Minithumbdown
By:
Apr 27,2015
0 people found
this helpful
We went with Abbotts as they seemed the premier estate agency for Basildon. We cannot fault their admin team, in fact I thought they were very on the ball and pro-active. The actual estate agent himself was a totally different story. If you've heard of bad estate agents then this one gives even them a bad name. I am ashamed to admit it but we were totally sold in our contract meeting. We verbally agreed commission and just 'quickly' signed up on his tablet. We didn't get a good chanc...
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What agent could do to change your mind?
They could have simply re-worded the contract as we had verbally agreed.
Was this helpful? Yes
Jan 07,2015
Minithumbup
By:
Jan 07,2015
0 people found
this helpful
I was very surprised to read the negative reviews on this page as they are in no way the same experience my partner and I have received from Abbotts. Whilst we have almost finished selling our property via them (solicitors etc to complete) we have found Abbotts themselves to be absolutely fantastic. Mark and Mike have constantly kept us updated. Brought us a good number of viewings and have just been an all round pleasure to deal with. We haven't had to chase them for anything - they do ever...
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Was this helpful? Yes
Nov 13,2014
Minithumbdown
By:
Nov 13,2014
1 people found
this helpful
they are terrible, lied , lied , and lied to both tenant and landlord. since the had the money they vanished. even rude and treating you as stupid. they charge you things they never metioned and for doig nothing....
read full review
What agent could do to change your mind?
rubbish and liars
Comment on agent fees
hidden fees
Was this helpful? Yes
Nov 07,2014
Minithumbdown
By:
Nov 07,2014
1 people found
this helpful
We bought a building plot eventually! We were cash buyers but as Abbotts had marketed the plot without investigating the right of easement(access rights) we were not able to buy the plot until this was sorted out. This was because it was on a private road. The plot only had 6 months left on the planning consent. It took the vendors solicitors took 5 months to sort out leaving us 4 weeks in November in the bad weather time to get the foundations in to comply with planning consent. The plot wa...
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Was this helpful? Yes
Oct 12,2014
Minithumbdown
By:
Oct 12,2014
1 people found
this helpful
We were searching for our 3rd property after 2 people pulling out before, me and my boyfriend are 21 & 22 and we are first time buyers, we had all our deposit set ready, mortgage offer out ready, found a property with abbotts. To start off with they seemed really good, they set a date for our completion to get the solicitor moving quickly! Before we knew it the solicitor was asking for our search fees, we were so happy! After the last 2 properties fell through I didn't wanna get my hopes up ...
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Was this helpful? Yes
Oct 03,2014
Minithumbdown
By:
Oct 03,2014
3 people found
this helpful
Awful awful awful. Condescending and are not bothered about you once they grasp their hands onto your property. The gentlemen that I have dealt with at the branch have been okay to speak to however it is a certain woman who works there that treated us with such disdain and condescension. I understand that the property wasn't a PREMIUM property and six figures, far from it!! But looking down your nose in such a superior manner does not afford respect on our part. Unfortunately, we were not p...
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What agent could do to change your mind?
A better attitude to us poorer folk and the ability to actually do their job instead of leaving yours truly to pick up the slack.
Comment on agent fees
Why bother paying for something that I could have done myself.
Was this helpful? Yes
Sep 20,2014
Minithumbdown
By:
Sep 20,2014
1 people found
this helpful
Have not sold our property tied in to 16 week contract after 12 weeks asked if could go to multiple agency told no .we had it on with another agent before abbotts and abbotts insisted that they could sell our property fast and that the representative said "if it does not work out we will not keep you to the agreement , they had never pursued anyone before for the full agreement time " so we are left with an empty house costing £200 per month for them still to sell. £4...
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Comment on agent fees
The agent assures us that its not the price as a slightly different layout just sold around 220.000 , or the internal order as it has just been renovated and they are taking the viewers round so your guess is as good as ours due to lack of sensible feedback they have not even told us whethert or not the last viewing actualy happened . Our only wish is that we stayed with emoove and not persuaded to move by false promises . As an oldy not very good with computers maybe someone could put on the review site an example of these terrible contracts .
Was this helpful? Yes
Sep 16,2014
Minithumbdown
By:
Sep 16,2014
0 people found
this helpful
Sadly we were lied to and deceived by their mortgage consultant assisted by other branch members. Due to this we lost our house purchase and a large amount of money. We thought we could trust professional people but sadly could not...
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What agent could do to change your mind?
They should of just told the truth
Was this helpful? Yes
Aug 15,2014
Minithumbdown
By:
Aug 15,2014
1 people found
this helpful
Promised to sell the property quickly . They said they had customers on their books that wanted property like mine. Truth was poor communication . A badly detailed advert I had to change on right move. An open house event promised but not delivered . Event failed because I agreed to reduce my price to what Mike had suggested, but seemingly he didn't know that for Abbots to stage an open house event it had to be a reduction of 5% or more. By this time I had left for a 3 week holiday leaving...
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Was this helpful? Yes
Aug 14,2014
Minithumbdown
By:
Aug 14,2014
0 people found
this helpful
The only reason I've given one star is because there isn't a lower grade. Yesterday an agent from Abbotts of Basildon, Essex came round to give me a valuation to selling at some point within the next few months. The guy who came round spun me a yarn about "signing now will save you having to do it when you're ready to sell" and that he had to take a photo of the property "to prove I've been here". Yeah, right. Today I find my house on the internet. To add insult to injur...
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What agent could do to change your mind?
Telling the truth would have been a good start.
Comment on agent fees
‚£500 for \"inconvenience\" - of travelling to my property (5 minutes\' drive) and putting the details on the internet, which I asked them not to do anyway. Yes, big rip-off.
Was this helpful? Yes
Aug 07,2014
Minithumbdown
By:
Aug 07,2014
1 people found
this helpful
My partner and I rented a house through Abbotts Countrywide last year. We have dealt with a number of letting agents in our time, but with Abbotts we had the worst, most stressful experience of them all. At first the rep who showed us around the vacant property was friendly and not at all pushy. She explained that the landlady lived in Nottingham and was looking for long-term tenents who would make the house a home. We called up the lettings office a couple of days later to say we would like ...
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Comment on agent fees
The fees were expensive and did not reflect the service on offer, let alone the service received.
Was this helpful? Yes
Jul 10,2014
Minithumbdown
By:
Jul 10,2014
0 people found
this helpful
Abbott's claim to be the number 1 property management agent I don't know how this can be! During my tenancy, various things needed fixing, so we told the agency and waited for responses which never came. They are totally useless at returning calls, passing on messages and generally doing what they should do on your behalf. When it came to the end of the tennancy, they asked me to pay a 'check-out fee', which is illegal! And still , 7 weeks after leaving the property, I am waiting for my depos...
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Comment on agent fees
It appears that i have been charged ‚£110 for a sample pot of paint (deducted from my deposit) and they tried to charge a \'check-out fee\' which was not agreed in the tenancy agreement so I queried it with \'shelter\' and they cannot charge the tenant for this service, its illegal.
Was this helpful? Yes
May 28,2014
Minithumbdown
By:
May 28,2014
0 people found
this helpful
They tried to charge me an £85 checkout fee with no explanation of what it was for or where to find it in my contract! Our advice to others in the same situation is to contact Shelter for advice! I pointed out that no other agency had ever charged me to check out of a property, this 'fee' makes them appear to be money grabbers! Also my tap is still dripping a year after I reported it. There is still troublesome ivy growing up the drain pipe causing mould. The drain pipe is not connecte...
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Was this helpful? Yes
May 21,2014
Minithumbdown
By:
May 21,2014
0 people found
this helpful
Went to rent a house through Abbotts in Kings Lynn. Terrible service. Tenancy was going through ok ....or so we thought. Supplied all the relevant references which were glowing, old estate agent gave a lovely reference of how we always paid rent on time and had never missed a payment,we did fail on the credit score, but we knew we would as taken on debt from ex partners, however it is being paid every month without fail.we both work in good secure jobs. Paid £450 for reference fees to the...
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What agent could do to change your mind?
Extortionate referencing fees.
Was this helpful? Yes



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Branch
20 Exchange Street, Attleborough NR17 2AB
(4)
Branch
53 Southernhay, Basildon SS14 1EU
(4)
Branch
25 New Market, Beccles NR34 9HE
(0)
show all branches (68)
Branch
129 High Street, Billericay CM12 9AH
(1)
Branch
Market Place, Braintree CM7 3HH
(0)
Branch
1 Risbygate Street, Bury St. Edmunds IP33 3AA
(1)
Branch
60 Regent Street, Cambridge CB2 1DP
(3)
Branch
17 Duke Street, Chelmsford CM1 1HP
(0)
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67 Station Road, Clacton-on-Sea CO15 1SB
(0)
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143 High Street, Colchester CO1 1DW
(4)
Branch
41 Prince Of Wales Road, Cromer NR27 9HS
(1)
Branch
30 Market Place, Dereham NR19 2AP
(2)
Branch
16B Bridge Street, Downham Market PE38 9DH
(0)
Branch
12 Forehill, Ely CB7 4AF
(0)
Branch
229 High Street, Epping CM16 4BP
(0)
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7 Oak Street, Fakenham NR21 9DX
(0)
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59 Thoroughfare, Halesworth IP19 8AR
(0)
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45A High Street, Haverhill CB9 8AH
(0)
Branch
1 Market Place, Holt NR25 6BE
(0)
Branch
11 North Street, Hornchurch RM11 1RL
(0)
Branch
50A Westgate, Hunstanton PE36 5EL
(0)
Branch
3 Butter Market, Ipswich IP1 1BB
(0)
Branch
20 High Street, Kings Lynn PE30 1BP
(5)
Branch
46 Broadway, Leigh-on-Sea SS9 1AG
(0)
Branch
149 High Road, Loughton IG10 4LZ
(0)
Branch
124 High Street, New Market CB8 8JP
(1)
Branch
43 Exchange Street, Norwich NR2 1DJ
(4)
Branch
81 Unthank Road, Norwich NR2 2PE
(0)
Branch
128 High Street, Rayleigh SS6 7BU
(3)
Branch
16 West Street, Rochford SS4 1AJ
(1)
Branch
165-167 South Street, Romford RM1 1PS
(0)
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154 The Broadway, Southend on Sea SS1 3ES
(1)
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42 Ipswich Street, Stowmarket IP14 1AD
(0)
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26 Market Hill, Sudbury CO10 2EN
(1)
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5 Market Place, Swaffham PE37 7AB
(1)
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25 High Street, Wickford SS12 9AE
(0)
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93 Newland Street, Witham CM8 1AA
(0)
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36B Church Street, Woodbridge IP12 1DH
(1)
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15 Market Place, Wymondham NR18 0AX
(1)
High Street Branch
The Vicarage, Dedham Essex
(1)
Market Hill Branch
The Cottage, Framlingham Suffolk
(0)
Market Place Branch
Aldeby House, Suffolk
(0)
Pound Lane Branch
Unit 5, Thorpe St Andrew Norfolk
(0)
Abbotts Countrywide Felixstowe
139-141 Hamilton Road, Felixstowe IP11 7BL
(0)
Barkingside Branch
70 High Street, Ilford IG6 2DJ
(0)
Burnham Market Branch
Market Place, Kings Lynn PE31 8HF
(2)
Debenham Branch
4 High Street, Debenham IP14 6QH
(3)
Gorleston Branch
149 High Street, Gorleston-on-Sea NR31 6RB
(2)
Hadleigh Branch
46 High Street, Hadleigh IP7 5AL
(0)
Hellesdon Branch
185a Reepham Road, Norwich NR6 5NZ
(0)
Hoveton Branch
2 Riverside Centre, Hoveton NR12 8AJ
(0)
Kesgrave Branch
139 Main Road, Kesgrave IP5 2NP
(0)
Mildenhall Branch
39-41 King Street, Bury St. Edmunds IP28 7EZ
(1)
Office 1
Market Hill Framlingham, Framlingham IP13 9AN
(0)
Office 11
16 Bridge Street, Downham Market PE38 9DH
(0)
Office 15
The Estate Office High Street , Dedham CO7 6DE
(0)
Office 18
Parker House 60 Regent Street, Cambridge CB2 1DP
(0)
Office 18
153 High Street North East Ham, London E6 1HZ
(0)
Office 2
60 The Hill, Wickham Market IP13 0QX
(0)
Office 2
93 High Street, Witham CM8 1AA
(1)
office-23
Stratford House Maldon Road, Bicknacre CM3 4QW
(0)
office-51
22 High Street Watton, Ipswich IP25 6AE
(0)
office-54
Aldeby House Market Place, Norwich NR3 51EG
(0)
office-55
309 Antrim Road , Newtownabbey BT36 5DY
(0)
Shenfield Branch
224-226 Hutton Road, Shenfield, Brentwood CM15 8PA
(0)
Taverham Branch
9 Victoria Close, Taverham NR8 6NS
(0)
Watton Branch
22A High Street, Thetford IP25 6AE
(1)
Wickham Market Branch
60 High Street, Wickham Market IP13 0QX
(0)

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