The whole process was new to us as first time buyers so we were quite anxious. Looking back on the process, we did not have anything to worry about due to Mosley Jarman's professionalism. I think being kept up to date is vital and this is something that comes as standard with Mosley Jarman, whether it was via phone or post. There was never a point where we did not fully understand which stage we were at. We dealt with the whole team at various points throughout the process however, special thanks have to go to Faye who was our main point of contact.