Feb 28,2024
Feb 28,2024
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“Very Poor Quality houses”
We purchased a 4 bed house in this community. The build quality is very poor. Faced several issues ranging from cracking noises, shaky plaster walls, leaks, leaking bay window, drainage issues, electrical problems, gas leaks, broken locks and poor paint work. Their Yorkshire customer service is very poor and unprofessional. They sent several contractors(unskilled and unprofessional) who even caused more damage to the property. One of them shaved the timber beams to fix the bumpy floorboards😥. Other one has put few hundreds of nails into the ceiling to fix the noises. We finally had to report the problems to NHBC and also had to do lots of correspondence with Linden`s C-Suite. Their Yorkshire Customer service head finally sent a contractor who worked few months to partially fix the snags. They had to take down the ceilings. Rebuild couple of Plaster walls, redo the stair wall etc. for which we had to supply paints for the decoration work and also arrange some cleaners to bring the house back to livable conditions. Linden did not even reimburse those expenses.
Worried about the safety and security in this house considering the nature of their repairs. This bad choice has disrupted our lives and also has taken a toll on my health. Advise not to spend your life savings on a poor quality build. Also attached few photos which shows the nature of repairs done to a newly built house.
We purchased a 4 bed house in this community. The build quality is very poor. Faced several issues ranging from cracking noises, shaky plaster walls, leaks, leaking bay window, drainage issues, electrical problems, gas leaks, broken locks and poor paint work. Their Yorkshire customer service is very poor and unprofessional. They sent several contractors(unskilled and unprofessional) who even caused more damage to the property. One of them shaved the timber beams to fix the bumpy floorboards😥. Other one has put few hundreds of nails into the ceiling to fix the noises. We finally had to report the problems to NHBC and also had to do lots of correspondence with Linden`s C-Suite. Their Yorkshire Customer service head finally sent a contractor who worked few months to partially fix the snags. They had to take down the ceilings. Rebuild couple of Plaster walls, redo the stair wall etc. for which we had to supply paints for the decoration work and also arrange some cleaners to bring the house back to livable conditions. Linden did not even reimburse those expenses.
Worried about the safety and security in this house considering the nature of their repairs. This bad choice has disrupted our lives and also has taken a toll on my health. Advise not to spend your life savings on a poor quality build. Also attached few photos which shows the nature of repairs done to a newly built house.
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28th Feb 2024
reviewed by 'Kris'
16th Dec 2013
reviewed by 'Darko'
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Linden Homes
Broadway Chambers, 2 Broadway,
Stratford
Greater London
E15 4QS
020 8221 5000
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Feb 28,2024
Feb 28,2024
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people found
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“Very Poor Quality houses”
We purchased a 4 bed house in this community. The build quality is very poor. Faced several issues ranging from cracking noises, shaky plaster walls, leaks, leaking bay window, drainage issues, electrical problems, gas leaks, broken locks and poor paint work. Their ...
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Jan 28,2022
Jan 28,2022
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First time buyer here! Bought my house in June 2019 . . . Sales team were great and really friendly. Super helpful, chatty and built a good relationship with them . . . that's where the positives stop.
Linden's quality of workmanship is poor (putting it politely) . . . My house 'feels' like it ...
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Dec 16,2013
Dec 16,2013
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December, Day after we moved in a new house, under warranty, boiler for Central heating broke down, and Linden does not want to send anyone to repair it as it is not emergency. They told me I would pay if they send someone. Very cold ...
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What agent could do to change your mind?
Great sales guy trying to help us throughout the buying and after buying. Bad working policies on emergency help, making Emergency Customer Services useless. They were very polite and patient on the phone, but clearly could not help within their limited scope. Close down Emergency Customer Services and invest in better quality boilers.Attached Filesnbsp;
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Jan 08, 2018
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Do not go near this company. For two years we have had continuous problems with the shoddy workmanship and unprofessional customer service team. The company are not interested! Currently sitting in a freezing cold house as the plumber who came to fix the radiators caused a problem with the boiler and Linden are refusing to repair it as boiler is just out of warranty. The list of problems with this place is endless DO NOT BUY A LINDEN HOME! ...
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