Truepennys Property Consultants
London, SE22
3.8/5, 24 reviews
75% recommended
67% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
73% lettings fee satisfaction

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“Great service, with a friendly and professional team!...”

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Aug 22,2023
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Alex
By: 'Justine'
Aug 22,2023
0 people found
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Great experience selling through Truepennys Lordship Lane!

From beginning to end the team worked HARD on this transaction as we had two first time buyers pull out due to economic conditions. Despite this, Alex, Wallace and Connor were consistently on hand to offer guidance and support which was very much appreciated.

Communication was good and it was always easy to reach someone which makes all of the difference.

Super friendly and supportive team that I would highly recommend!
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Latest Reviews

View all Reviews 24
9th Dec 2024
reviewed by 'Marlene'
“Bad manners rude liar Don’t take no as the answer switch off the phone clever liar....”
14th Mar 2024
reviewed by 'Amanda'
“For anyone who wishes to conduct business with Truepennys, ensure you check that white goods are in working order, request ......”
22nd Aug 2023
reviewed by 'Justine'
“Great experience selling through Truepennys Lordship Lane! From beginning to end the team worked HARD on this transaction as we ......”
19th Aug 2023
reviewed by 'Jack'
“Truepenny's were highly professional throughout, helping us answer questions ahead of bidding and access the property on multiple occasions ahead ......”
30th May 2023
reviewed by 'Sarah Townshend'
“We had a great experience selling our property with Truepenny's. From the initial valuation, marketing and viewings to completion the ......”
27th Apr 2023
reviewed by 'Marcus'
“Alex and Wallace did an excellent job in helping me to complete on my ideal home. They have formidable local ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Truepennys Property Consultants
16 Lordship Lane
Dulwich,London
Greater London
SE22 8HN
020 8693 2277

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 67% 100% £395,000 £1,053,700
Lettings 100% 73% £850 £2,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 2 8 4 4 0 3 0 0 0
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Charlton, SE7
Greenwich, SE10
London, SE22

“Lena...”

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Dec 09,2024
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By: 'Marlene'
Dec 09,2024
0 people found
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Bad manners rude liar Don’t take no as the answer switch off the phone clever liar....
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“For anyone who wishes to conduct business wit......”

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Mar 14,2024
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By: 'Amanda'
Mar 14,2024
0 people found
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For anyone who wishes to conduct business with Truepennys, ensure you check that white goods are in working order, request a clean as you may end up with a filthy flat, check fixtures in kitchen and bathroom and the integrity of the walls and flooring ...
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“Great service, with a friendly and professional team!...”

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Aug 22,2023
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Alex
By: 'Justine'
Aug 22,2023
0 people found
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Great experience selling through Truepennys Lordship Lane! From beginning to end the team worked HARD on this transaction as we had two first time buyers pull out due to economic conditions. Despite this, Alex, Wallace and Connor were consistently on hand to offer guidance and ...
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“Truepenny's were highly professional througho......”

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Aug 19,2023
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Alex
By: 'Jack'
Aug 19,2023
0 people found
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Truepenny's were highly professional throughout, helping us answer questions ahead of bidding and access the property on multiple occasions ahead of completion. The bidding for the property we saw was particularly competitive and Alex and co communicated the process really clearly and were very careful ...
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“Highly recommend...”

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May 30,2023
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Alex
By: 'Sarah Townshend'
May 30,2023
0 people found
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We had a great experience selling our property with Truepenny's. From the initial valuation, marketing and viewings to completion the whole team were friendly, professional and quick to respond to updates. Alex in particular did a stellar job with the viewings at a challenging time ...
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“Alex and Wallace did an excellent job in help......”

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Apr 27,2023
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Alex
By: 'Marcus'
Apr 27,2023
0 people found
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Alex and Wallace did an excellent job in helping me to complete on my ideal home. They have formidable local knowledge and were honest with me about their views as to the best property for me based on my requirements. There were no pushy sales ...
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“Thank you so much! Alex from the selling team......”

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Oct 25,2022
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Alex
By: 'Chaellene'
Oct 25,2022
0 people found
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Thank you so much! Alex from the selling team and Wallace from sales progression were fantastic throughout. Would definitely recommend!!...
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“We have used Truepennys to find a rental prop......”

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May 18,2021
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Olivia
By: 'Maggie'
May 18,2021
0 people found
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We have used Truepennys to find a rental property. The staff have all been really friendly, Olivia in particular has worked so hard and been really efficient with all of our requests. She’s made our move easy and has been very nice to deal ...
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“Friendly and professional...”

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Mar 22,2021
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Olivia
By: 'Gloria'
Mar 22,2021
0 people found
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Had an excellent service from Olivia at Truepenny's assisting with rental accommodation. Her warmth, personality and a sense of humour as well as skilled estate agency delivery made for a very smooth and speedy process. Will certainly use again....
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“property rental...”

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Dec 09,2020
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By: 'm'
Dec 09,2020
1 people found
this helpful
Used their full management service , the tenants vacated the property in june 2020 and its now November 2020 over 6 months and despite many e mails and phone calls we have still not received the rent deposit back from trupennys which the tenants left. We are now considering ...
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“If I could give 0 I wouldPossibly the worst ......”

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Aug 16,2020
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By: 'Shan'
Aug 16,2020
3 people found
this helpful
If I could give 0 I would Possibly the worst experience ever. They never help with anything, they never get back to you. They never sort out any issues! Please don’t go with this agency....
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“Very good generally at getting back to me aft......”

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Apr 11,2020
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Lina
By: 'Georgina'
Apr 11,2020
0 people found
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Very good generally at getting back to me after a phone call during difficult corona virus times - especially Lina and Ryan. Didn't have a good experience with Homelets referencing company but Truepennys themselves were really helpful. The property wasn't in a satisfactory condition when ...
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“Very good!!...”

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Aug 19,2019
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ryan
By: 'Adriana'
Aug 19,2019
0 people found
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After a long and draining process of trying to rent an apartment, we came across the best letting agent, Ryan from Truepenny's East Dulwich. He helped us solve all out problems in an hour and finally we have the apartment we wanted! He kept our ...
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“Amazingggg...”

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Aug 18,2019
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ryan
By: 'Ema'
Aug 18,2019
0 people found
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Ryan from Truepenny’s East Dulwich was a superhero without a cape today!! He was incredibly understanding of the situation and unknotted every problem in less than an hour, all with our best interest in mind. Also, he’s such an easygoing and funny guy!!! ...
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“The worst experience that I neve have...”

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Apr 16,2018
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By: 'Jazmine'
Apr 16,2018
1 people found
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Nothing good to say. We feel very stressed with them. They never really try to help us to feel comfortable living in that flat....
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Comment on agent fees
From we moved to the flat we asked them to find a solution with the windows, beacuse the was in the 9th floor and near to the river in Woolich and the winter was terrible we could hear how thw wind entered in the flat. They sent three “handy mans” in different time and all of them said the same, the landord needed to change the windows. They never found a solution. After the flat had oudor from the pipes, we asked them a plumber because the pipes had a structural problem and they send a plumber who asked them £300 for one hour so they decided to sent us the invoice for we paid it. We refuse because they never checked if the plumber made the work (the plumber wanted to earn for 3 hours when he was only 1 hour), but didn’t mind. I was lucky becuase I asked my neighbour stay in my flat while the plumber was there. Finally they are threatening me because if I do not contract a cleaning company before handing them over the department they could keep part of my deposit, it is as if they are forcing me to spend yes or yes on professional cleaners, even asking me to send them the proof we contract that cleaning company.
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“When it came to moving out I had to pay ......”

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Nov 22,2017
Minithumbup
By: 'Lily'
Nov 22,2017
1 people found
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When it came to moving out I had to pay a reasonably large 'admin fee' to have a reference for the new flat I was renting, and there was a big delay that almost jeapordised having my new place to rent. It is unclear whether ...
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“Literally the opposite of what you imagine when you say ......”

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Dec 14,2016
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Albert
By: 'Holly'
Dec 14,2016
0 people found
this helpful
Literally the opposite of what you imagine when you say 'estate agents'. Everyone we worked with at Truepennies (who sold our home for us) were warm, professional, honest and trustworthy. Albert especially could not have worked harder to get our house sold - he went ...
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Comment on agent fees
Absolutely clear and fair.
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“Albert was amazing, worked really hard to find us a ......”

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Oct 26,2014
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By: 'Elaine'
Oct 26,2014
1 people found
this helpful
Albert was amazing, worked really hard to find us a property to suit our needs for a short term let. Although we were very please with our dealings with him unfortunately that is all the positive comments I have to say about Truepennys. We have ...
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What agent could do to change your mind?
They could of acted fairly in the disputes, contacted us when they said they would and at least tried to make us feel as important to their business as the landlord.
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“The service was very good. They are less corporate sales ......”

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Mar 11,2012
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James
By: 'Luke'
Mar 11,2012
3 people found
this helpful
The service was very good. They are less corporate sales orientated than others yet remained as Professional in their services. They found a tenant inside 24hrs, advised me without bias on what level of cover re insurance I needed and the various extras available (rather ...
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“Excellent service and a real pleasure to deal with'; not ......”

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Mar 05,2012
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James
By: 'Katie'
Mar 05,2012
3 people found
this helpful
Excellent service and a real pleasure to deal with'; not only did James find us a lovely flat, he made the whole process really easy for us. He restored my faith in Estate Agents!...
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“Both my wife and I found the customer service provided ......”

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Oct 07,2011
Minithumbup
By: 'Jamie'
Oct 07,2011
1 people found
this helpful
Both my wife and I found the customer service provided by all the member of Truepennys very prompt and very professional at all times. They made the whole experience smooth and painless. Heartily recommend them....
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“I have recently sold my house through Truepennies and can ......”

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Sep 20,2011
Minithumbup
By: 'Charlie'
Sep 20,2011
3 people found
this helpful
I have recently sold my house through Truepennies and can recommend them. Not having recent experince of the process I was reliant on there advice and felt confident in it. Selling a house is not a straightforward process and it is important to have that ...
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“As a first first time landlord I was completely clueless ......”

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Sep 16,2011
Minithumbup
By: 'Helen'
Sep 16,2011
3 people found
this helpful
As a first first time landlord I was completely clueless when it came to renting out my property. I called around a few agents and I decided to choose Truepennys to take control of the day to day running of my home in East Dulwich. ...
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“...”

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Feb 06,2011
Minithumbup
By: 'Tom'
Feb 06,2011
0 people found
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...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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