“Purposefully difficult and deceitful....”
1 Star Review
Aug 04,2023
By:
'RYAN'
Aug 04,2023
Branch: Plymouth, 32 Mannamead Road
Services: Sales (Prospective customer)
Sold price: £160000
Would you recommend?: No
Postcode: PL2
Branch: Plymouth, 32 Mannamead Road
Sales (Prospective customer)
Sold price: £160000
Postcode: PL2
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Purposefully difficult and deceitful.
Contacted them initially to sell our property, and they came in £20,000 overvaluation compared to the 4 other estate agents that came around.
We later found out they do this to secure clients and eventually tell you to lower the price. They continuously contacted me about why we didn't choose them
Unfortunately that isn't the end of our dealings with them.
We attempted to view a single property with them, over the 20 minute call they tried to plug their in house mortgage service of which we didn't need because we already had a mortgage in principle. I outright refused it, they also tried to get us to view other properties, I outright refused these too.
Unbelievably 10 minutes after the call I get an e-mail confirming my appointment with a mortgage advisor and 3 viewings.
I immediately called back and told them I wasn't interested in any of it anymore as not only had they booked in the mortgage and 2 extra viewings but they wouldn't let us view the property for 2 weeks.
The reason they delay the viewings is so they can drum up fake interest in a property and scare you into paying more than it's worth.
Due to their incompetence, I requested a right to removal of my date under GDPR. They refused to completely erase my data even though I didn't view the properties I had been introduced by them. This is understandable, however not 30 minutes after the call I received a call from the Plympton branch asking me if I'm interested in properties still, obviously they had failed to update my marketing preferences and completely lied.
I am currently seeking an order of the Court for my data to be removed from this unbelievable company.
DO NOT SELL WITH CONNELLS
DO NOT BUY WITH CONNELLS
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