Diabolical company. Have rented for over 15years UK wide and never have I met a company with such thorough disregard for both tennant and Landlord. Had to chase for weeks to get phone calls returned even in cases where urgent maintenance was required to save damage to the property on the Landlords behalf. Unprofessional staff, ridiculous charges (referencing, renewal, renegotiation, check out etc etc). Will never rent or buy from them in future. They were prepared to allow us to renew our tennancy knowing the Landlords were returning within 5 months. Shocking! Avoid at all costs
What agent could do to change your mind?
Professional staff that return calls and appropriate fees in line with the competition.