They do not keep your personal details confidential. I gave my details as required to check my credit in order to being able to rent a property. Even before i get my confirmation of the let, a company rang me and offered me house content insurance. i knew all my personal details. I rang Layland Reeds Rains and a member of staff told me that they have passed on my personal derails. Also after moving into the property i realized they they have transferred the energy supply of the property to the most expensive energy supply (Spark Energy) without my consent, neither the Landlord. . I think they may get commission to do that. I was very disappoint that my personal details have not kept confidential.