Gilson Bailey & Partners
Norwich, NR1
3.6/5, 42 reviews
64% recommended
88% sales valuation accuracy
88% sales fee satisfaction
67% lettings valuation accuracy
67% lettings fee satisfaction

Contact Us

“Rubbish rude staff don’t respond to emails wi......”

Share on :
Oct 11,2022
Minithumbdown
By: 'richard simpson'
Oct 11,2022
2 people found
this helpful
Rubbish rude staff don’t respond to emails will happily let contractors rip you off won’t listen to you just quick enough to take your money all in all just another typical estate agent
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 42
4th Jun 2024
reviewed by 'Will'
“We were buying from a seller using Gilson Bailey, I can say that this was the worst experience I've ever ......”
17th May 2024
reviewed by 'richard simpson'
“pure scum as an estate agent that i used for around three years to manage my flat which they quite ......”
6th Nov 2023
reviewed by 'Samantha'
“Just completed a sale and could not be happier with Gilson Bailey. The sale was quick and straightforward and I ......”
22nd Aug 2023
reviewed by 'Sue'
“From the prospective of Gilson Bailey landlord property rental, in our opinion and experience their full management service was very ......”
9th Mar 2023
reviewed by 'Nathan'
“Appalling behaviour, extra unprofessional.My colleague and I booked a viewing , we arrived only to be told they where still ......”
22nd Feb 2023
reviewed by 'N/A'
“Fantastic at the beginning but after a time sadly their entire attitude changed. They became unprofessional in tone. We were ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Gilson Bailey & Partners
32 Prince of Wales Road
Norwich
Norfolk
NR1 1LG
01603 764444

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 88% 88% £115,000 £405,000
Lettings 67% 67% £450 £825
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 2 4 4 20 1 2 1 0 7
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

“Avoid like the plague!!!...”

Share on :
Jun 04,2024
Minithumbdown
claim your profile
Louise
By: 'Will'
Jun 04,2024
0 people found
this helpful
We were buying from a seller using Gilson Bailey, I can say that this was the worst experience I've ever had with an estate agent. They were pressuring us to complete in as little time as possible. From the get go the agent, Louise Wilson, ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“pure scum as an estate agent that i used for ......”

Share on :
May 17,2024
Minithumbdown
By: 'richard simpson'
May 17,2024
1 people found
this helpful
pure scum as an estate agent that i used for around three years to manage my flat which they quite happily took 100 pounds a month and when i really needed them didn't help out to then selling with them at a higher fee than actually ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Highly Recommend...”

Share on :
Nov 06,2023
Minithumbup
By: 'Samantha'
Nov 06,2023
0 people found
this helpful
Just completed a sale and could not be happier with Gilson Bailey. The sale was quick and straightforward and I was kept fully informed at all times. Have used this estate agent a number of times and have always been pleased with the service I ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Gilson Bailey landlord property rental...”

Share on :
Aug 22,2023
Minithumbdown
By: 'Sue'
Aug 22,2023
0 people found
this helpful
From the prospective of Gilson Bailey landlord property rental, in our opinion and experience their full management service was very expensive for nothing more than a post box service. Gilson Bailey would not accept our recommended good contractors / suppliers who had worked on the property ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Appalling behaviour, extra unprofessional.My......”

Share on :
Mar 09,2023
Minithumbdown
By: 'Nathan'
Mar 09,2023
2 people found
this helpful
Appalling behaviour, extra unprofessional. My colleague and I booked a viewing , we arrived only to be told they where still showing someone else around and asked us to wait outside for a few minutes. 25 minutes later, they lady came out of the house with the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Fantastic at the beginning but after a time s......”

Share on :
Feb 22,2023
Minithumbdown
claim your profile
Lauren
By: 'N/A'
Feb 22,2023
3 people found
this helpful
Fantastic at the beginning but after a time sadly their entire attitude changed. They became unprofessional in tone. We were outright lied to. Lauren in particular needs to adjust her attitude both on phone and email. Manipulative and untrustworthy are the words we'd use to ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I had hit a brick wall with trying to private......”

Share on :
Dec 23,2022
Minithumbup
claim your profile
Juilette
By: 'Hannah'
Dec 23,2022
1 people found
this helpful
I had hit a brick wall with trying to private rent in the current climate until I got in contact with Juliette and Morgan at Gilson Bailey. They both went above and beyond in helping me with my application, and kept me updated throughout. But ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“They know the market and the sale of my terr......”

Share on :
Nov 12,2022
Minithumbup
By: 'C. Phillippo'
Nov 12,2022
0 people found
this helpful
They know the market and the sale of my terraced house in Norwich was stress free. I would definitely recommend them....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very helpful staff and a pleasant process dea......”

Share on :
Nov 10,2022
Minithumbup
By: 'Rochelle'
Nov 10,2022
0 people found
this helpful
Very helpful staff and a pleasant process dealing with Gibson Bailey & Partners in finding my rental property. Thank you!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Quick sale...”

Share on :
Nov 01,2022
Minithumbup
By: 'Simon'
Nov 01,2022
1 people found
this helpful
A nice quick sale, well until the solicitor tried her best to mess things up with mis-information. Good value for money....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Rubbish rude staff don’t respond to emails wi......”

Share on :
Oct 11,2022
Minithumbdown
By: 'richard simpson'
Oct 11,2022
2 people found
this helpful
Rubbish rude staff don’t respond to emails will happily let contractors rip you off won’t listen to you just quick enough to take your money all in all just another typical estate agent...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“From start to finish the Gilson Bailey team w......”

Share on :
Apr 10,2022
Minithumbup
By: 'Steven Watling'
Apr 10,2022
0 people found
this helpful
From start to finish the Gilson Bailey team were on the ball. Cant thank them enough for all the efforts...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Throughout the whole process of selling my fl......”

Share on :
Nov 16,2021
Minithumbup
claim your profile
Kristina
By: 'Brian'
Nov 16,2021
0 people found
this helpful
Throughout the whole process of selling my flat I always felt that Gilson Bailey were fully looking after my interests. In particular, towards the end of the process when it appeared that maybe one of the solicitors involved was not being as helpful as one ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very Unprofessional Branch Manager-Complain......”

Share on :
Jun 11,2021
Minithumbdown
By: 'ian1983'
Jun 11,2021
1 people found
this helpful
Very Unprofessional Branch Manager -Complains about me making changes to my solicitor details with condescending emails. - Implies via email that I am disrespectful for withdrawing from a sale that took 2 weeks to agree to my offer. - Removes me from the mailing list without ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service, both for letting and sales...”

Share on :
May 18,2021
Minithumbup
claim your profile
Lauren
By: 'A'
May 18,2021
0 people found
this helpful
Excellent service, both for letting ( from a landlord's perspective) and sales. I have used Gilson Bailey & Partners for two years as letting agents, and subsequently for a property sale. In both situations they have been excellent. David, in lettings, gave impeccable valuation and initial advice, ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“They went above and beyond. Gave me amazing a......”

Share on :
Jan 07,2021
Minithumbup
claim your profile
Kristina
By: 'Morag'
Jan 07,2021
0 people found
this helpful
They went above and beyond. Gave me amazing advice, can't recommend highly enough. If it hadn't been for the care, advice and hard work I would have lost my sale without a doubt. I would look no further than this amazing agency to sell your ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Having been given a months notice at the star......”

Share on :
Dec 16,2020
Minithumbup
claim your profile
Loretta
By: 'Cassie'
Dec 16,2020
0 people found
this helpful
Having been given a months notice at the start of December my stress levels were very high. The team, Loretta, Courtney and Mark have been outstanding. I can honestly say having dealt with a few estate agents over the years these guys are superior. Highly ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Poor customer service...”

Share on :
Dec 03,2020
Minithumbdown
By: 'Ben'
Dec 03,2020
0 people found
this helpful
I was offered a viewing for a property and was then asked if I had a pet, which I replied I did. I was told that unfortunately this is no pets so I couldn't have the slot, which was fair enough. I checked the next ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“DO NOT RENT off of Gilson Bailey, it has ta......”

Share on :
Aug 17,2020
Minithumbdown
By: 'JW'
Aug 17,2020
2 people found
this helpful
DO NOT RENT off of Gilson Bailey, it has taken 3 months to get repairs done, and they have attempted to evict me within my fixed tenancy agreement because they forgot to check, I also have friends who rent of G B and have said they ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Not impressed...”

Share on :
Mar 03,2020
Minithumbdown
By: 'Kathryn'
Mar 03,2020
0 people found
this helpful
A disappointing experience with such a large letting agency. No support for tenants trying to move out whilst dealing with a landlord who refused to attend the property - advice given by letting agent during check out that was subsequently rescinded when the landlord kicked ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Gilson and Bailey worked wonders for us. Afte......”

Share on :
Jul 29,2019
Minithumbup
By: 'Michelle'
Jul 29,2019
0 people found
this helpful
Gilson and Bailey worked wonders for us. After being with a previous estate agent previously for two months and getting nowhere, we thought we’d give Gilson a try as we loved the idea of a short contract period, meaning they’d actually proactively try ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent and Smooth Process to buy first home...”

Share on :
Feb 11,2019
Minithumbup
claim your profile
Kristina
By: 'K'
Feb 11,2019
0 people found
this helpful
I could not have asked for more from Gilson Bailey and their team when buying my first property. Stuart was incredibly accommodating with organising my first lot of viewings, particularly as I have a busy Mon-Friday work schedule so they were happy to do evenings ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Satisfied Customer!...”

Share on :
Apr 30,2018
Minithumbup
By: 'Auds'
Apr 30,2018
0 people found
this helpful
Gilson Bailey sold my late mother's house & previous property of mine so when it was decided to sell againthey were the ones I wanted to go to. Unfortunately I was over-ruled by husband! Having no luck with his choice of Estate Agent he listened to ...
read full review
Comment on agent fees
No complaints on fees.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Sale handled professionally...”

Share on :
Mar 30,2018
Minithumbup
claim your profile
Kristina
By: 'Val'
Mar 30,2018
0 people found
this helpful
Gilson Bailey acted for my brother and I in the sale of our late parents property they were professional, helpful and friendly at all times and without Kristinas help we would not, due to snow, have been able to move on the agreed day....
read full review
Comment on agent fees
Fair
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“They gave me the wrong information regarding a property I ......”

Share on :
Dec 24,2017
Minithumbdown
claim your profile
Lauren
By: 'Shocked'
Dec 24,2017
4 people found
this helpful
They gave me the wrong information regarding a property I was looking to purchase. When I told Them about it she was rude and said she would take me off the mailing list. Rude and unprofessional...
read full review
Comment on agent fees
N/a
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Kept updated at all times. Feed back given after every ......”

Share on :
Nov 27,2017
Minithumbup
claim your profile
Kristina
By: 'siobhan'
Nov 27,2017
0 people found
this helpful
Kept updated at all times. Feed back given after every viewing. After sale, Kristina again kept me up to date any problems or questions resolved . Phone calls always returned immediately ....
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“From the first meeting with Jack I was impressed with ......”

Share on :
Nov 12,2017
Minithumbup
By: 'Mr'
Nov 12,2017
1 people found
this helpful
From the first meeting with Jack I was impressed with a confident and professional approach. I chose Gilson and Bailey because they offered a fair price to sell my house which other competitors said they would match rather than offering it in the first place. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Called agency twice to try arrange viewings for properties they ......”

Share on :
Oct 10,2017
Minithumbdown
By: 'odell'
Oct 10,2017
5 people found
this helpful
Called agency twice to try arrange viewings for properties they had for rent - both times was told all agents are fully booked and there was no chance to arrange any viewings. Appreciate that this does sometimes happen, but there was no offer to take ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The decision to move again filled myself and husband with ......”

Share on :
Sep 28,2017
Minithumbup
claim your profile
Kristina
By: 'Michelle'
Sep 28,2017
0 people found
this helpful
The decision to move again filled myself and husband with dread, but was advised to sell our house with Gilson and Bailey, which we decided to do and wasn't dissapointed. From our first phone call to the very end all the staff were very professional ...
read full review
Comment on agent fees
Excellent
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Christina is very supportive and capable.Always postive and very ......”

Share on :
Jul 24,2017
Minithumbup
claim your profile
christina
By: 'R'
Jul 24,2017
0 people found
this helpful
Christina is very supportive and capable. Always postive and very pleasent to get on with. I would highly reccommend her...
read full review
Comment on agent fees
good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Gilson Bailey & Partners, Norwich NR1 1LG



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn