50% sales valuation accuracy
50% sales fee satisfaction
Feb 26,2013
Feb 26,2013
1
people found
this helpful
this helpful
We started this experience by asking to view the property at very short notice. Paul was accomodating and fitted us in within 10 minutes on a saturday afternoon. We really liked the place but didn't have a mortgage in place. Paul also doubles as a financial advisor so we made an offer the next day and also arranged to meet Paul to sort out a mortgage later that week. However my employment circumstances made finding a mortgage very difficult and Paul could not find a solution to my dilema. A work friend gave me a number of another broker who would be able to help and I gave him a call and he was able to get me the DIP that afternoon. I called Paul to advise him of the good news and that we could try and move forward with the house but his reaction was not at all what I expected. He started saying that I couldnt have got a DIP and that he had called all his contacts and manged to get nothing. To us it felt as though his ego had taken a hit as he was unable to solve my dilema. My new broker then called Paul to ask him why he was holding up the process and Paul was said to be very rude and aggressive over the phone. Paul even said that we could not proceed until he saw a full mortgage (which of course is not possible until our offer was accepted). While all of this was going on we were also being told that there was another offer on the table and that they were in a substantially better position than us. However Pauls colleague Mark was telling us that this other offer was only slightly better and they were in a lot worse situation than us. Both were telling us to increase our offer despite not hearing any news on our first offer. Due to all this extra stress we decided to increase slightly but by this point we had enough with Paul. After over a week of not hearing anything from them I called them and Mark informed me that the other offer had been accepted.
I feel that the way Paul acted was completely unprofessional and he has a conflict of intrests being both finance and estate agent. I believe the other couple were obtaining there mortgage through Paul as well and therefore he would be biased towards them in order to recieve double comission.
I would not recommend any one to use this agents and especially Paul. He is ultra pushy and I now feel very lucky to have not got the house as I feel the rest of the experience could have got a lot worse
I feel that the way Paul acted was completely unprofessional and he has a conflict of intrests being both finance and estate agent. I believe the other couple were obtaining there mortgage through Paul as well and therefore he would be biased towards them in order to recieve double comission.
I would not recommend any one to use this agents and especially Paul. He is ultra pushy and I now feel very lucky to have not got the house as I feel the rest of the experience could have got a lot worse
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Latest Reviews
26th Feb 2013
reviewed by 'Church'
19th Feb 2013
reviewed by 'G'
Opening Hours
Address
Mulberry Green Estates Ltd
Bayford Shop, Station Road
Harlow
Essex
CM17 0AN
01279429423
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 50% | £2,350,000 | £2,350,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Mar 09,2016
Mar 09,2016
3
people found
this helpful
this helpful
Brilliant agency. Sold my house for me and communication throughout the process and the service was exceptional! I will recommend mulberrygreen to everyone I know...
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Comment on agent fees
Good
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Feb 29,2016
Feb 29,2016
1
people found
this helpful
this helpful
I strongly advise everyone to avoid using these **disgraceful excuse of estate agents.
On two occasions we booked viewings with both Kevin and Nathan. They told me an employee (Stephen) will be meeting us. After arriving at the property both times we were told tat ...
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What agent could do to change your mind?
Wouldn't even use them if they were free. *Attached Filesnbsp;
Comment on agent fees
Wouldn't even use them if they were free.
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Mar 08, 2016
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(1)
The people who wrote this review wrote abuse all over our sale sign . ...
Feb 26,2013
Feb 26,2013
1
people found
this helpful
this helpful
We started this experience by asking to view the property at very short notice. Paul was accomodating and fitted us in within 10 minutes on a saturday afternoon. We really liked the place but didn't have a mortgage in place. Paul also doubles as a financial ...
read full review
read full review
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Feb 19,2013
Feb 19,2013
2
people found
this helpful
this helpful
We went with Mulberry green estates as when we sent out requests they we're the only ones to reply correctly and kept it simple. The price seemed steep but that is the nature of the business. Mark came around and review the house and spoke ...
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What agent could do to change your mind?
Not pushed the sale to dangerously at the end, it was clear there was lying going on and its nothing something you can mess about with, this is peoples lives.Attached Filesnbsp;
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