“Washing machine broke down, we emailed them expecting them to ......”
1 Star Review
May 07,2022
By:
'Mohammed'
May 07,2022
Branch: East Molesey, 37-39 Walton Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: KT8
Branch: East Molesey, 37-39 Walton Road
Lettings (as a Tenant)
Postcode: KT8
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Washing machine broke down, we emailed them expecting them to get back to us within 24-48 hours. They didn't get back to us until the following Friday a whole week has passed for us without a washing machine and 4 days after we emailed them. Left a voicemail saying i'm happy to buy my own washing machine. This was 4 days after we emailed them as we knew they would be closed over the weekend. The director Clifford Ledger decided to call us and have a go at my partner even though I left him a voicemail with 2 numbers to get back to me on, and he proceeded to verbally abuse her, and shouting at her because I left a voicemail with a solution where I was happy to go out of my own pocket to find a quick solution, he then proceeded to try to bully like I can't do anything without them and that he can hold this repair at RANSOM if he wants to. apparently health and safety. Told me I can't buy my own washing machine???
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