This is an amazing agency to use! Any problem I have had has been dealt with promptly and efficiently! They are always there to help and it is an absoluteness pleasure dealing with them. Everyone in the office is so friendly, polite, patient and extremely efficient:) Kathryn is very kind and patient and an absolute pleasure to speak to. She is efficient and extremely quick to responding to any queries. All repairs were completed as quickly as possible and that the work was done in the least disruptive manner as possible. I will definitely be using them again and recommending them to family and friends! hank you very much Kathryn and Aubrey Lee!