Feb 06,2013
Holly Regan
Feb 06,2013
0 people found
this helpful
When signed with FJL to sell I voiced that we\'d like feedback - even if only a monthly contact call - and we were assured this would happen. OK the market is not strong. Regardless of whether we had viewings, for the percentage they charge a montlhly hello update phone call wasn\'t too much to ask was it? Yes it was. We never received any contact except for on one occasion when I telephoned them asking for a return call. On cancelling the contract with them I received an email saying that the contract would expire at the end of the month and then a follow up Royal Mail letter confirming the same. These two channels of communication constituted more contact that I had had in months of being registered with them and the final email and Royal Mail letter never even said anything along the lines of \'Thanks for choosing FJL\'.
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Felicity J Lord

7 Stratheden Parade Blackheath, London
Greater London


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