“Rented while I was a student...”
2 Star Review
Aug 10,2019
By:
'Janet'
Aug 10,2019
Branch: Portsmouth, 67 Albert Road
Services: Lettings (as a Tenant)
Rent PCM: £370
Would you recommend?: No
Postcode: PO1
Branch: Portsmouth, 67 Albert Road
Lettings (as a Tenant)
Rent PCM: £370
Postcode: PO1
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Rented while I was a student with friends, property was lovely but I spent two months trying to get the inventory from them, they kept promising that someone would bring it round, and eventually got it emailed to me. It was clearly the inventory from the year prior as things had changed. My amendments were about three pages long.
Every time we had to deal with them they were rude, and honestly very poorly educated people. Often we were told one thing by one person, and then the next person would say 'no, are you stupid that isn't how it works'
Only had to call them out for repairs once, contractor attended without knocking the door or announcing himself, just let himself in with the master key and left all the rubbish from the job sitting in our kitchen when he left.
We'd phone up, they'd say 'oh so and so has to deal with that and they're at lunch they'll call you back ok' and never hear from anyone. Gave up phoning eventually and just emailed so that there was a paper trail. Often just had to forward them the same email repeatedly to get a reply.
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