Gosport, PO12
1.7/5, 7 reviews
14% recommended
50% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
67% lettings fee satisfaction



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“Avoid the Gosport branch! What a terrible exp......”

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Mar 18,2021
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By: 'Z White'
Mar 18,2021
3 people found
this helpful
Avoid the Gosport branch! What a terrible experience. I would score 0 but I can't.

We paid for a property rental service and they did effectively nothing for the duration. After leaving that service it appears that the tenant never got conclusion to a couple of issues they raised to the Lettings team over a number of months and us as the landlord never received the full information and nor did we receive closure for the actions we approved (for them to 'manage').

Very poor communication, almost no-one answers the phone or respond to messages. They don't care about their service provision (to the tenant and the landlord).

Avoid!!! We should have realised when the smarmy agent viewed the property in their shiny suit and gave a lot of sales chat. We chose them on the figures but in the end we appeared to be throwing them money for nothing in return.
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Opening Hours
Address

Fox & Sons
10 High Street
Gosport
Hampshire
PO12 1BX
02392 503733

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 100% £420,000 £420,000
Lettings 100% 67% £900 £900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 0 0 0 0 0 1 0 4
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“The agent was rude beyond belief.Refused to ......”

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May 15,2022
Minithumbdown
By: 'Rachel'
May 15,2022
3 people found
this helpful
The agent was rude beyond belief. Refused to let us see the property as we didn’t have a face mask. We would never have worn a face mask when this has not been policy for many weeks now. Had this viewing booked for approx 2 ...
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“Avoid the Gosport branch! What a terrible exp......”

Share on :
Mar 18,2021
Minithumbdown
By: 'Z White'
Mar 18,2021
3 people found
this helpful
Avoid the Gosport branch! What a terrible experience. I would score 0 but I can't. We paid for a property rental service and they did effectively nothing for the duration. After leaving that service it appears that the tenant never got conclusion to a couple of ...
read full review
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“disappointing...”

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Mar 12,2020
Minithumbdown
By: 'Ricky'
Mar 12,2020
0 people found
this helpful
seem like a very unorganised team at fox & sons Gosport, stood out in cold for 20 minutes waiting for a viewing. its a shame because the property was very nice but i will not be using the agency....
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“Totally happy with the service I get , Oakley......”

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Jul 12,2019
Minithumbup
Julie
By: 'Julie'
Jul 12,2019
0 people found
this helpful
Totally happy with the service I get , Oakley in lettings is always there to help with any issues I have . I had no issue with putting property number 2 with Fox & Sons ....
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“If I could give this review a 0 then I would, ......”

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Aug 11,2016
Minithumbdown
By: 'Very'
Aug 11,2016
9 people found
this helpful
If I could give this review a 0 then I would, they don't deserve even a 1. Unfortunately we bought a house through Fox and Sons Gosport and have never experienced such a terrible service ever. They lied about the situation of the property from day one, ...
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“The Property Ombudsman has a clear code of practice. This ......”

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Jul 07,2016
Minithumbdown
By: 'Steve'
Jul 07,2016
3 people found
this helpful
The Property Ombudsman has a clear code of practice. This was not followed when Fox & Sons took money over the phone as a holding deposit - they did not warn about fees and tried to keep some of the money when the landlord turned down ...
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What agent could do to change your mind?
The fees would be fine if they actually explained them in advance. They did not.
Attached Filesnbsp;
Comment on agent fees
The fees would be fine if they actually explained them in advance. They did not.
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“Total Rubbish never replyeded to about 10 of my emails about ......”

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Sep 10,2011
Minithumbdown
By: 'Fox'
Sep 10,2011
5 people found
this helpful
Total Rubbish never replyeded to about 10 of my emails about renting a property..................useless....
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What agent could do to change your mind?
Contact Us!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Attached Filesnbsp;
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By: anon
Jul 25, 2013
View all comments (1)
did not think about picking up the phone? ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Fox & Sons, Gosport PO12 1BX



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