96% sales valuation accuracy
100% sales fee satisfaction
93% lettings valuation accuracy
91% lettings fee satisfaction
Mar 14,2021
Mar 14,2021
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Purchased a flat through m&m in December 2020 and customer service was an absolute disgrace. Throughout the process of buying the flat, I was filled with lie after lie from the M&M team. Coming across some issues within the flat that I was told would be resolved before completion was not the case and then they did not want to know or help. Told me they would get back to me and completely cut me off didn’t call me back as promised. I then spoke to the manager who said he would look into this and get back to me, I’m still waiting to this day for a return call. After speaking with neighbours who have been in the area for years, told me M&M have a bad reputation in the area. Will certainly not be using them again or recommending their services.
Being a first time buyer, I did not know the process of what was to be done. M&M was not helpful at all and did not want to help me out at all but clearly just wanted the sale and their commission. When I first viewed the property I was told straight away that someone else has viewed and was going to put an offer in, I now do not believe this and believe they just say this to push you into making an offer- don’t be fooled.
Being a first time buyer, I did not know the process of what was to be done. M&M was not helpful at all and did not want to help me out at all but clearly just wanted the sale and their commission. When I first viewed the property I was told straight away that someone else has viewed and was going to put an offer in, I now do not believe this and believe they just say this to push you into making an offer- don’t be fooled.
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Latest Reviews
31st May 2024
reviewed by 'Mrs S'
21st Feb 2024
reviewed by 'Deirdre'
30th Jan 2024
reviewed by 'Venus'
13th Dec 2023
reviewed by 'Fran & Joe'
Opening Hours
Address
M & M Properties
27-29 Hockliffe Street
Leighton Buzzard
Bedfordshire
LU7 1EZ
01525377733
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 100% | £139,000 | £3,600,000 |
| Lettings | 93% | 91% | £545 | £2,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 55 | 2 | 136 | 13 | 74 | 2 | 52 | 4 | 12 | 0 |
Areas covered
- LU7
- MK17
- LU6
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jun 02,2024
Jun 02,2024
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Impressive service from these agents - the purchase progressed smoothly and efficiently. The agent was readily available in the event of any queries....
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May 31,2024
May 31,2024
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I would definitely recommend M&M Properties for a house sale.
Hector Castro listened to our requirements and made sensible suggestions which led to completion of our property sale only six weeks after M&M were instructed.
The team are very efficient and keen to ...
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Feb 21,2024
Feb 21,2024
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I have had a great service from all of M&M Sales Team. Thomas, Michael and Kate whom I dealt direct with were very professional and reassuring that my sale was going through when I had doubts. They’re the greatest for getting back to ...
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Feb 09,2024
Feb 09,2024
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I can’t praise Michael highly enough. His communication has been the best I’ve ever known! His knowledge, professionalism and friendliness is second to none.
I would have zero hesitation in using the company again, as long as Michael is there!!!...
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Jan 30,2024
Jan 30,2024
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Excellent service of M & M properties team. Michael, Lee and Kate help us a lot on the whole buying process. They are so helpful, professional and friendly. We will definitely recommended them!...
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Dec 13,2023
Dec 13,2023
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Amazing service from start to finish, Lee is super friendly, very knowledgeable and professional, he went above and beyond every step of the way and made the whole process much smoother and stress free.
The whole team have been amazing. I would highly recommend this ...
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Dec 09,2023
Dec 09,2023
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I have used MandM for different services over many years including buying my residence, renting it out through them being managed by them, and most recently selling it. Over the years I have appreciated their care and professionalism. Best estate agent I have ever dealt ...
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Nov 20,2023
Nov 20,2023
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We visited a property to purchase advertised by M&M Properties,
from the first contact we were met with professionalism and non pushy agents.
They accommodated our needs as much as was possible and fully understood our challenges in moving our home. We were kept ...
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Nov 15,2023
Nov 15,2023
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I have to say M&M were quite superb throughout this sale. Ably led by the excellent Michael Sibley, M&M managed the process from initial viewing through to completion as consummate professionals. Top top job....
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Oct 29,2023
Oct 29,2023
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Connie, Michael, Kate and the team were a great help in the process of purchasing our first home. They were always friendly & quick to answer our emails/give us a call with any updates - they were a great help in securing our home. Thanks ...
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Sep 21,2023
Sep 21,2023
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Connie, Michael and Kate were just fabulous throughout the process. Connie showed me round so many different properties and ended up sending me the house I purchased before it was even advertised as it belonged to one of their landlords. Communication was quick and the ...
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Sep 07,2023
Sep 07,2023
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I honestly cannot fault the service received from the staff at M&M. From the initial valuation to the final agreement we were listened to, communication was excellent. Our wishes were always acknowledged. The advice and guidance provided was spot on. A great team!...
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Aug 25,2023
Aug 25,2023
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I had a private sale, hence no agent, so I personally dealt with m&m properties throughout the purchase as they represented the person I was buying from. They were highly professional, never reacted to my occasional meltdowns and I would not hesitate to recommend ...
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Aug 14,2023
Aug 14,2023
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Connie was very knowledgeable and kind, always got us answers when needed with quick responses.
Michael helped us through the purchase process checking in with us to see if we needed anything, he also helped resolve any issues we had along the way....
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Jul 05,2023
Jul 05,2023
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I sold my house through M&M Properties and without doubt I would use their services again.
The whole team were totally professional, great and regular communicators and a seamless intermediary between myself, my buyer and my solicitor.
It was a pleasure doing business with ...
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May 04,2023
May 04,2023
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Very helpful staff. Made the process much smoother. Would recommend to any body.
Thanks again for all your help.
Russell morgan...
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May 03,2023
May 03,2023
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M&M have been really helpful with any questions regarding our moving process. Connie is super friendly and has been great at organising last minute viewings and showing us round properties. Our experience with M&M has been really positive and one of the best ...
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Apr 12,2023
Apr 12,2023
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10/10 service
House up on the market quickly - sold in 1 week - over asking
Great communication - clear - informative
Made life very easy
Thank you Lee, Mike and Connie...
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Apr 11,2023
Apr 11,2023
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I cannot rate M&M highly enough following my experience of a fairly lengthy and complex property sale. Michael in the sales team is a pleasure to deal with and keeps you updated throughout the viewing / sale process, providing prompt feedback. Kate did an incredible ...
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Apr 11,2023
Apr 11,2023
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Our house sold & completed with a very quick turnaround from start to finish.
Lee, Michael & Connie have been very professional, reliable, informative & kept us up to date with everything giving help & advice.
Highly recommend!...
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Apr 06,2023
Apr 06,2023
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Always available throughout the process, stayed in touch proactively, both Connie and Kate, Connie sorted any problems with no complaints no hesitation in recommending....
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Apr 05,2023
Apr 05,2023
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What would we do without M&M Properties. Sales has the calming nature and knowledgeable experience of Mike and the polite energy of Connie. A heady mixture of professionalism and helpfulness.
Someone is always available to assist your enquiry, whether in lettings or sales. The ...
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Mar 29,2023
Mar 29,2023
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M and m's have been a plesure to deal with. Very helpful. Connie showed us round a few properties and she was a delight to deal with...
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Mar 10,2023
Mar 10,2023
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Lee and Michael came out to provide us a valuation on a family home. We found them very knowledgeable of the market and the area, it was extremely useful to have them run through the process with us. We'd definitely recommend using them to anyone ...
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Feb 28,2023
Feb 28,2023
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M&M Properties are amazing! Over the past 7 years, I have contacted M&M with finding places to rent. I rented 4 properties through them and have now even bought my first house through M&M Properties.
They are professional and their service is outstanding, I ...
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Feb 24,2023
Feb 24,2023
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Connie has been fabulous through my home buying process . Whenever I have wanted to visit the property I bought she was available for me to view and measure before completion.
I loved the fact I could what’s app and Connie replied even in the ...
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Feb 01,2023
Feb 01,2023
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Highly recommend Micheal and M&M Properties. Very professional. Micheal has a very calm & polite way about him. Thank you very much for your help with our property....
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Jan 24,2023
Jan 24,2023
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I decided to use M and M to sell the property as I had already been using them to let out the property. I would recommend them both for sales and managing a let. Their communication has always been excellent and they are easy to ...
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Jan 16,2023
Jan 16,2023
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The sale of our property was for a number of reasons quite problematic with our original buyer pulling out very close to exchange of contracts.
The advice and support given by Michael Sibley at that stressful and difficult time was first class and proved to ...
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Jan 11,2023
Jan 11,2023
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Moving for the first time in 40 years was a bit daunting, along with deciding which estate agent to use. We are more than happy to have dealt with Michael at M&M Properties. By explaining the process clearly, he helped make buying and selling much ...
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Michael
(61)
Vendor Fees
No fees set.Landlord Fees
15%Tenant Fees
No fees set. Last updated at 03/01/2023, 3:15 PM by chris hollinsComplaints Procedure
No procedure set.
Last updated at 2:15 PM 03/01/2023 by chris hollins
Best Estate Agent in Leighton Buzzard 
After reviewing the file I understand the purchase was not straight forward with certain items being raised on survey and a renegotiation of price taking place.
I take any criticism against my staff as a direct reflection on how I run my department and I therefore would welcome the opportunity to discuss this matter with you in more detail’.
Michael Sibley, Head of sales