We have 1 property that Oak lets / Leaders have rented out / managed since 1994. In that time we have made a very positive relationship with Claire Blackman, the member of staff who has been responsible for our property for most of these years. We have always found Claire to be a very helpful, responsive and professional member of staff. For the first 16 years, Claire managed our property fully as we lived abroad. She was always prompt in contacting us with maintenance and repair issues and, as a result, the house was managed extremely efficiently. Our tenants were always long term and the transfer from one group to another, was almost painless. Any repairs and redecoration work needed was promptly executed. She has offered us advice on numerous occasions regarding the management of our property, which we have always found helpful. For the last 4 years Leaders have set up tenants, while we manage the property ourselves, as we now live back in the UK. The whole office has always been a cheerful place to visit and they have successfully managed our house for 20 years, we heartily recommend them.