100% sales valuation accuracy
100% sales fee satisfaction
50% lettings valuation accuracy
50% lettings fee satisfaction
Dec 01,2007
Dec 01,2007
4
people found
this helpful
this helpful
Initially I went into the office to book two appointments (Friday) which were due to occur on the following Monday. Unfortunately, the agent in charge of lettings had the flu so could not complete the viewings on the Monday. She said she would phone back on the Thurs to rearrange. By the Friday I still had not received a reply, so I rang back. The agency promised that someone would ring back. They did not. On the Tuesday of the following week I rang them AGAIN and left a message. I received a message on my answer phone, 2 hours later, regarding a matter totally unrelated to the appointments I was trying to arrange????
I eventually got through on Wednesday and arranged a viewing for one of the properties I wanted to see on Saturday, 2:15pm. 1:30pm on the Saturday, I received a phone call from the women in charge of lettings saying she could not get the keys to the property, so were unable to view.
If ever there was an example of Britain not working, not fit for purpose, this is it. How on earth they can stay solvent as a business is totally beyond on me. If this estate agent was a call centre, they would be located on the moon and would have difficulty finding your address.
Utterly incompetent, avoid at all costs, especially if you want to have a productive weekend, absent of professional malpractice.
I eventually got through on Wednesday and arranged a viewing for one of the properties I wanted to see on Saturday, 2:15pm. 1:30pm on the Saturday, I received a phone call from the women in charge of lettings saying she could not get the keys to the property, so were unable to view.
If ever there was an example of Britain not working, not fit for purpose, this is it. How on earth they can stay solvent as a business is totally beyond on me. If this estate agent was a call centre, they would be located on the moon and would have difficulty finding your address.
Utterly incompetent, avoid at all costs, especially if you want to have a productive weekend, absent of professional malpractice.
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Latest Reviews
30th May 2024
reviewed by 'Fiona B'
5th Dec 2023
reviewed by 'Anonymous'
8th Dec 2022
reviewed by 'Brad'
8th Mar 2017
reviewed by 'Blue'
25th Jan 2017
reviewed by 'jojo'
10th Feb 2016
reviewed by 'Deano'
Opening Hours
Address
Tony Newman Estate Agents
81 High Street
Poole,Bournemouth
Poole
BH15 1AH
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £275,000 | £275,000 |
| Lettings | 50% | 50% | £1,500 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 2 | 6 | 1 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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May 30,2024
May 30,2024
0
people found
this helpful
this helpful
Tony Newman and staff were very helpful and knowledgeable thank you...
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Dec 05,2023
Dec 05,2023
1
people found
this helpful
this helpful
As a landlord I always use Tony Newman Estate Agents. They have always found good tenants and managed the properties with professionalism...
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Dec 08,2022
Dec 08,2022
0
people found
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Absolutely disgusted with the behaviour of Tony. He simply didn’t want to know if he had any work to do or help anybody in any way as long as his pockets got lined. Could not advise people against his agency enough. Horrible human....
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Mar 08,2017
Mar 08,2017
7
people found
this helpful
this helpful
Oh my goodness, this man is unbelievable. He accuses everyone else of being a liar, while not telling one single truth. Please look after your money and sanity and go somewhere else. And landlords please use someone else to rent your property. This man is ...
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Comment on agent fees
Overpriced and unreliable in terms of returning funds owed
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Jan 25,2017
Jan 25,2017
1
people found
this helpful
this helpful
Tony and Gayle worked tirelessly to sell my property. They are very knowledgeable and have been a great support.
Highly recommended. Would use them again....
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Comment on agent fees
Very reasonable and they accompany prospective buyers on the viewings.
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Feb 10,2016
Feb 10,2016
7
people found
this helpful
this helpful
Tony and Tracey are quite possibly the worst people I have dealt with in property management. Their level of professionalism is appalling. Should anyone in the Poole area be looking to buy or let a property, please be warned, Tony Newman's should not even be ...
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What agent could do to change your mind?
Hidden, unexpected, and incorrect. Charged for services and inventories that did not exist.Attached Filesnbsp;
Comment on agent fees
Hidden, unexpected, and incorrect. Charged for services and inventories that did not exist.
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Feb 05,2014
Feb 05,2014
5
people found
this helpful
this helpful
I was disappointed distort and left absolutely fuming by both Tracey and Tony. Not sure what to do next to? Tracey is ever there she never returned so calls I get fobbed off every single time I call the house it's self is not fit ...
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What agent could do to change your mind?
Returned calls delta with problems on a professional level face to faceAttached Filesnbsp;
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Oct 20,2013
Oct 20,2013
1
people found
this helpful
this helpful
The staff at Tony Newman Lettings are the most helpful I have dealt with, regularly going above what is required to assist me. Thank you for your help...
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Jan 14,2012
Jan 14,2012
3
people found
this helpful
this helpful
terrible agents, Tracey in particular was useless, constant promises of getting things sorted and nothing ever happens.
Very quick to get on the phone when they thought I hadnt paid the rent.. a mistake on their behalf which I received no apology for.
I WOULD ...
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What agent could do to change your mind?
employ new staffAttached Filesnbsp;
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Jul 09,2010
Jul 09,2010
2
people found
this helpful
this helpful
These are possibly the worst gents I have dealt with.. Ever, I leave messages and get no reply, when I do get through the lady in care of lettings never appears to be there and never calls back. I have been waiting months for something ...
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Dec 01,2007
Dec 01,2007
4
people found
this helpful
this helpful
Initially I went into the office to book two appointments (Friday) which were due to occur on the following Monday. Unfortunately, the agent in charge of lettings had the flu so could not complete the viewings on the Monday. She said she would phone back ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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