“Black Grace Cowley were due to replace a crac......”
1 Star Review
Oct 27,2020
By:
'Erika'
Oct 27,2020
Branch: Douglas, 51 Victoria Street
Services: Lettings (as a Tenant)
Rent PCM: £590
Would you recommend?: No
Postcode: IM1
Branch: Douglas, 51 Victoria Street
Lettings (as a Tenant)
Rent PCM: £590
Postcode: IM1
6
people found
this helpful
Black Grace Cowley were due to replace a cracked shower tray in August 2019.
They eventually replaced it in February 2020, in the process leaving us without a bathroom for three days with no notice.
They failed to provide alternative arrangements or a rent debate for the cost of staying in a hotel for three days.
During this replacement, they failed to connect the waste pipe at the back of the shower and ignored us for a following four months while we tried to get it fixed.The
When they finally did come 'round to look at it, the letting agent they sent blamed the damp in the bathroom caused by a four-month leak was due to us using the washing machine to do laundry.
In the lounge. Where the washing machine is plumbed in.
Black Grace Cowley are incompetent to the point of malice. Do not use.
6
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