50% sales valuation accuracy
50% sales fee satisfaction
Aug 13,2020
Aug 13,2020
2
people found
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Incompetent! The FACTS; Tuesday, spoke to Lauren "Can I view 60 Tenth St ASAP please?" Reply "Can't do anything until Friday". "I'm very keen, please try" Reply " OK, i'll contact the owner " NO REPLY RECEIVED. Wednesday I call Lauren. "Did you manage to contact the owner?" Reply "No, left a voicemail. I'll come back to you". NO REPLY RECEIVED. Wednesday PM, web chat to Sam. I explained what has happened so far. He apologised, took my details and said he would come back to me. NO REPLY RECEIVED. Thursday I call and ask to speak to the sales manager. Speak to Gale, explain my frustration. Says I can view after 3 other viewers on Friday. Says come about 10;50am but I might have to wait a few minutes until others leave. Says I'm not registered and takes all my details again! Friday I arrive at exactly 1100 after an hours journey. Nobody at the property. Telephone and speak to Tracey who states Gale had an appointment at 1100 at another property and had to leave! Explain Iv'e traveled an hour to get here. I ask if someone can come back. Tracey asks if I can wait two hours! Terrible 'customer service'.
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Latest Reviews
16th Feb 2020
reviewed by 'KEEP'
3rd Feb 2012
reviewed by 'Martin'
23rd Jul 2007
reviewed by 'John'
Opening Hours
Address
Kimmitt & Roberts
16 North Terrace
Seaham
County Durham
SR7 7EU
0191 581 3213
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 50% | £30,000 | £240,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 2 | 0 | 0 | 1 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Aug 13,2020
Aug 13,2020
2
people found
this helpful
this helpful
Incompetent! The FACTS; Tuesday, spoke to Lauren "Can I view 60 Tenth St ASAP please?" Reply "Can't do anything until Friday". "I'm very keen, please try" Reply " OK, i'll contact the owner " NO REPLY RECEIVED. Wednesday I call Lauren. "Did you manage to contact the owner?" ...
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Feb 16,2020
Feb 16,2020
4
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I've just been chucked off Kimmitt and Roberts' books!! (Seaham Office). I was a seller (vendor). I dared to question the sale price Mr David Kimmitt placed on my house. I asked for the price to be reduced to what I consider a more realistic ...
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Dec 23,2014
Dec 23,2014
1
people found
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Extract of letter I sent to agents thanking them for their excellent service.
"We were extremely impressed with the level of professionalism shown by every member of the company that we dealt with from the time we put the property on the market in May ...
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Feb 03,2012
Feb 03,2012
0
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Valuation was spot on. Staff were fantastic. Sold reports once we accepted the offer were none stop. Thanks David for your initial advice and thanks to Denise for your Sales Progress....
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Jul 23,2007
Jul 23,2007
1
people found
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They never ring you back and do not actually seem to do anything.
I would never sell a property through them...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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