Leicester, LE2
4.8/5, 112 reviews
96% recommended
98% lettings valuation accuracy
94% lettings fee satisfaction

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


“We are absolutely happy with the standard of ......”

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Jul 29,2020
Minithumbup
Eliot
By: 'Laura Diana'
Jul 29,2020
0 people found
this helpful
We are absolutely happy with the standard of service we have received from Northwood Leicester LTD particularly from Eliot who has kept us informed and updates every step of the way through emails. Their response time and communication is first class. We cannot thank them enough for their help and professionalism throughout this process, and we cannot express how much we can recommend them. Thank you so much!
Was this helpful? Yes
By: Andy McGarrick
Jul 29, 2020
Laura: that's so kind of you to respond so positively, and I know Eliot will be made up about the comments. He (and we) try hard to make everything as smooth and seamless as we can for all our customers, and to hear that's working well for you is a terrific endorsement. Thank you.
From: Andy (owner)

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Opening Hours
Address

Northwood
17 Stoughton Road
Oadby,Leicester
Leicestershire
LE2 4DS
03451 444 111

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 98% 94% £285 £1,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
47 0 47 3 3 0 1 0 10 1
Areas covered
  • LE11
  • LE1
  • LE12
  • LE2
  • LE13
  • LE3
  • LE14
  • LE4
  • LE15
  • LE5
  • LE16
  • LE6
  • LE17
  • LE7
  • LE18
  • LE8
  • LE19
  • LE9
  • LE65
  • LE10
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS DPS TDS SAGEagent My deposits scheme
Latest Properties
Images & Videos

“Northwood Leicester...”

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Jul 31,2020
Minithumbup
Eliot
By: 'Melvyn Allen'
Jul 31,2020
0 people found
this helpful
I have found Northwood Leicester to provide an excellent professional service in a friendly and helpful manner. I would fully recommend Northwood as a letting agent....
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Was this helpful? Yes
By: Andy McGarrick
Jul 31, 2020
View all comments (1)
Melvyn: thank you for your kind comments, and for posting them publicly. The team are of course delighted that you are so satisfied with all the hard work they try to do for you and all our clients. It's wonderful when that is appreciated so warmly. From: Andy (owner ...

“We are absolutely happy with the standard of ......”

Share on :
Jul 29,2020
Minithumbup
Eliot
By: 'Laura Diana'
Jul 29,2020
0 people found
this helpful
We are absolutely happy with the standard of service we have received from Northwood Leicester LTD particularly from Eliot who has kept us informed and updates every step of the way through emails. Their response time and communication is first class. We cannot thank them ...
read full review
Was this helpful? Yes
By: Andy McGarrick
Jul 29, 2020
View all comments (1)
Laura: that's so kind of you to respond so positively, and I know Eliot will be made up about the comments. He (and we) try hard to make everything as smooth and seamless as we can for all our customers, and to hear that's working well for you is a terrific endorsement. Thank you. From: Andy (owner) ...

“"Above And Beyond"...”

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Jul 03,2020
Minithumbup
Gosia Prazeniak
By: 'Adele Hollowood'
Jul 03,2020
0 people found
this helpful
Gosia and her team are very professional and have a great deal of knowledge when it comes to selling or renting your property, they go above and beyond to make sure there clients receive the best service possible....
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Was this helpful? Yes
By: Andy McGarrick
Jul 03, 2020
View all comments (1)
Adele: thank you so much for those words - Gosia and the team will be so pleased to know their hard work is so appreciated. Kind of you to take the trouble to pass that on to the world! Hope all is prospering with you. From Andy (owner) ...

“Brilliant and helpful agents. Made everything......”

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Apr 06,2020
Minithumbup
Eliot
By: 'Tanika Burke'
Apr 06,2020
0 people found
this helpful
Brilliant and helpful agents. Made everything so easy and stress free. Would 100% use again. Nice to know there are companies that treat their customers so well....
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“Really pleased with the exceptional service a......”

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Jan 14,2020
Minithumbup
By: 'Hayley Spencer'
Jan 14,2020
0 people found
this helpful
Really pleased with the exceptional service and help we received from.the lady called charly . Any problems or queries there were answered straight the way. Highly recommended...
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“We have being carrying out work for Northwood......”

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Nov 11,2019
Minithumbup
By: 'Megan Bradley'
Nov 11,2019
0 people found
this helpful
We have being carrying out work for Northwood for approx 2 years now and find the staff are always helpful and efficient. It is obvious that they want to provide the best service for the tenants. We work closely with Sophie who provides us with breakdowns ...
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“Very Good Services...”

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Aug 13,2019
Minithumbup
Gosia Prazeniak
Eliot
By: 'Ella'
Aug 13,2019
0 people found
this helpful
I have let through Northwood Leicester recently and so far the service has been great. Couldn’t wish for more understanding and helpful people to deal with. Defo recommend them!...
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“Wonderful Team...”

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Aug 11,2019
Minithumbup
Andy
Gosia Prazeniak
By: 'Sean Taylor'
Aug 11,2019
0 people found
this helpful
Have used these guys are years now, wouldn't go anywhere else. I am constantly updated on any property issues, which are resolved quickly and efficiency. I have used Andy for fully managed and more recently their Guaranteed Rent Scheme. Slightly less profit, but paid every ...
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“Great service!...”

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Aug 08,2019
Minithumbup
By: 'Marco P'
Aug 08,2019
0 people found
this helpful
Have used the services several times and been very impressed with the responsiveness and frequent updates. Charly & Sophie are an asset to the team and very professional and I have recommended the services to others....
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“We have used Northwood Leicester for over 10 ......”

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Aug 06,2019
Minithumbup
By: 'Irene'
Aug 06,2019
0 people found
this helpful
We have used Northwood Leicester for over 10 years. Great personal service, always there to help with all aspects of the process. Couldn't have done it without Gosia and Andy; their support and knowledge, help and professional approach is outstanding. Thanks Gosia and Andy....
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“Upon moving into the property we experienced ......”

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Aug 05,2019
Minithumbup
Gosia Prazeniak
By: 'Jessica'
Aug 05,2019
0 people found
this helpful
Upon moving into the property we experienced a few teething issues. Sophie at Northwood was extremely efficient in getting these issues resolved. This resulted in minimal disruption to me and my family. Thanks a lot Gosia & Sophie....
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“Great Services...”

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Aug 05,2019
Minithumbup
Gosia Prazeniak
By: 'Lulu'
Aug 05,2019
0 people found
this helpful
I would like to thank the Northwood Leicester team,especially Gosia & Charly. They worked very hard and got my parents a property very quickly. I appreciate their dedication and how patient they were.Even though my parents do not know English they did their best ...
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“I am very impressed by the service...”

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Aug 03,2019
Minithumbup
Gosia Prazeniak
Andy
By: 'Elizabeth'
Aug 03,2019
0 people found
this helpful
I am very impressed by the service offered by Northwood Leicester. My property is let under Fully Managed Service (since 2015) and I know exactly where I stand with the tenancy and property. The team always keeps me informed about legalities that have changed. I feel ...
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“Terrible...”

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Jan 14,2019
Minithumbup
By: '1 Star as it wouldn’t let me pick minus star'
Jan 14,2019
2 people found
this helpful
Moved into a property handled by Northwood in November 2017. The whole moving process was great. Northwood helped as much as they could and made everything easy for us. Not long after moving in, we had to completely redo the inventory as the original one composed ...
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Comment on agent fees
Extortionate!
Was this helpful? Yes
By: Andy
Jun 24, 2019
View all comments (1)
FAKE NEWS REVIEW. OK, you've created a pretty damning review, so what I am going to do (for the benefit of our readers) is to spell out how these things are adjudicated - because while there's always two sides to every story, the independent adjudication process that operates through TDS (Tenancy Deposit Scheme) provides the clearest examination of the true facts. And in this context let me point out that TDS awarded the agency, Northwood, every penny that was claimed for the damage you caused ...

“Really good agent...”

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Aug 31,2018
Minithumbup
Gosia Prazeniak
Eliot
By: 'Sam'
Aug 31,2018
0 people found
this helpful
I've recentl;y moved into a property handled by Northwood and the whole expereince has been worlds away from previous experience with other agents. Theyve been really professional throughout, and I have felt the house is now my home...
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Comment on agent fees
Quite cheap - other agents were trying to charge me hundreds of pounds more!
Was this helpful? Yes

“Always the best agent...”

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Aug 31,2018
Minithumbup
Gosia Prazeniak
Andy
By: 'Quen A'
Aug 31,2018
0 people found
this helpful
Been dealing with Andy and Gosia for over ten years and they never let you down: totally knowledgeable about the industry and always able to calmly and professionally get my various rental properties sorted. Highly recommended and happy to support them with referrals to other ...
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Comment on agent fees
Absolutely fine!
Was this helpful? Yes

“Good agency to deal with...”

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Aug 31,2018
Minithumbup
Gosia Prazeniak
By: 'Penn @ gtd mgmnt'
Aug 31,2018
0 people found
this helpful
As a management services provider I need to know there will be really strong administration of properties I attend. Northwood never let me down. Sophie is a pleasure to deal with and if Gosia needs to step in for guidance it's always spot on. Can't ...
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Comment on agent fees
Seem OK compared to other agencies
Was this helpful? Yes
By: Andy
Aug 31, 2018
View all comments (1)
Hi Penn; that's kind of you to make these comments - these help us so much and I know you only give praise where it's due. Thanks for your help and your business! ...

“So Easy...”

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Aug 31,2018
Minithumbup
Gosia Prazeniak
By: 'A No Brainer'
Aug 31,2018
0 people found
this helpful
Being a landlord of a property can be extremely stressful, as most of us know. Dealing through Gosia at Northwood made the whole process almost painless. She cared what was happening and liased superbly between me and the tenant I have dealt with many agents ...
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Comment on agent fees
Acceptable
Was this helpful? Yes

“Efficient...”

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Aug 23,2018
Minithumbup
Eliot
By: 'Morgan'
Aug 23,2018
0 people found
this helpful
Fantastic! For what can be a stressful and daunting experience, it was made easy and stress free by Eliot and the Northwood Leicester team....
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Comment on agent fees
Good
Was this helpful? Yes
By: Andy
Aug 31, 2018
View all comments (1)
Hi Morgan: thanks for your comment. We certainly aim to please! ...

“Highly recommend !...”

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Aug 22,2018
Minithumbup
Eliot
By: 'Megan Smith'
Aug 22,2018
0 people found
this helpful
First time letting out my property and I did not have much knowledge on how the process works but Eliot was able to help explain which scheme would work best for me. Brilliant service and very friendly staff !...
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“Friendly and Professional...”

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Aug 21,2018
Minithumbup
Eliot
By: 'Miroslav'
Aug 21,2018
0 people found
this helpful
Both members of the team were friendly and did act in professional way. My experience with this Northwood branch (all members) is positive....
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“Friendly and Professional...”

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Aug 21,2018
Minithumbup
Eliot
By: 'Miroslav'
Aug 21,2018
0 people found
this helpful
Both members of the team were friendly and did act in professional way. My experience with this Northwood branch (all members) is positive....
read full review
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“Always very fair...”

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Aug 14,2018
Minithumbup
Gosia Prazeniak
By: 'Graham M'
Aug 14,2018
0 people found
this helpful
Always been fair and supporting. I'm landlord and tradesman, and I get good advice when dealing with properties. They know their stuff on the professional and legal front, which is where I think a landlord always needs guidance. Theyre very knowledgeable...
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Comment on agent fees
Very good value
Was this helpful? Yes

“Favourite agent in town...”

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Aug 10,2018
Minithumbup
Gosia Prazeniak
Andy
By: 'Phil G'
Aug 10,2018
0 people found
this helpful
Northwood Leicester have always struck me as the best of the agents i use around the country, as they are just so knowledgeable. When renting occasionally has its tough patches, Gosia is always on top of what to do to put it right. Safe pair ...
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Comment on agent fees
Fine
Was this helpful? Yes
By: Andy
Aug 31, 2018
View all comments (1)
Wow Phil - that's fantastic support from a long-term and trusted client, and we all appreciate your comments. Keep up the good work! ...

“Highly recommended...”

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Aug 10,2018
Minithumbup
Gosia Prazeniak
Eliot
By: 'Beth McGee'
Aug 10,2018
0 people found
this helpful
My first property had to be rented out when I moved in with my boyfriend, and i wanted an agent i could trust to handle it for me - I'm too busy for the day to day. Gosia sold me the Guarnateed Rent option, and ...
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Comment on agent fees
Good value for the safety and security
Was this helpful? Yes
By: Andy
Aug 31, 2018
View all comments (1)
Beth: thank you for your comments- really appreciated. You do have complete protection and all the service that our two decades of operation can provide, so I like to think you are in safe hands. Even so, great reviews are not easy to come by and I appreciate you taking the trouble on behalf of my two brilliant colleagues ...
Staff picture Andy
(12)
Staff picture Gosia Prazeniak
(66)
Staff picture Eliot
(28)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the first instance, complaints are directed to the local office, Northwood (Leicester) Ltd, where any matters will be reviewed by the Director in an impartial fashion and a viewpoint reached as to validity of the complaint; this will be communicated to the client in writing. Thereafter, if this is deemed insufficient, issues can be elevated to the Franchise Office of Northwood (GB) Ltd, and if necessary then to The Property Ombudsman. The whole complaints procedure is available in written form on request.
Last updated at 11:47 AM 05/07/2018 by allAgents

Awards won by Northwood, Leicester LE2 4DS


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Northwood

Branch - Leicester, LE2