Leicester, LE3
4.8/5, 138 reviews
96% recommended
89% sales valuation accuracy
93% sales fee satisfaction
98% lettings valuation accuracy
94% lettings fee satisfaction

Property Features

The only provider of the best complete protection package for landlords in Leicestershire - Northwood's unique GUARANTEED RENT Scheme.Talk to us about your property and we'll explain how the certainty that GUARANTEED RENT delivers has become a priceless asset to hundreds of landlords in Leicestershire.Operating from new premises ... show more The only provider of the best complete protection package for landlords in Leicestershire - Northwood's unique GUARANTEED RENT Scheme.
Talk to us about your property and we'll explain how the certainty that GUARANTEED RENT delivers has become a priceless asset to hundreds of landlords in Leicestershire.
Operating from new premises in the heart of Leicester, Northwood Leicester offer professional services to landlords and tenants that are based on real understanding of your needs - we work hard to make the process of letting as smooth, legally compliant, and hassle-free as possible.
Relax, we'll take care of it!
Northwood - Visit Our Website

Latest Reviews

View all Reviews 138
3rd Jan 2024
reviewed by 'Rajesh Miranda'
“Hi, Gosia and Abby where extremely helpful and was a good support. We have moved new to the country and ......”
13th Nov 2023
reviewed by 'N'
“I was struggling to get everything together to get Selective Licenses for my properties before Leicester Council start issuing fines, ......”
13th Nov 2023
reviewed by 'N'
“I was struggling to get everything together to get Selective Licenses for my properties before Leicester Council start issuing fines, ......”
10th Nov 2023
reviewed by 'Nick Rhodes'
“Gosia was extremely helpful and friendly. Very welcoming to the flats and answered all my queries...”
10th Nov 2023
reviewed by 'Jade'
“I don't like Selective Licensing because I have good properties well-managed. But as it's mandatory and fines can be issued, ......”
10th Nov 2023
reviewed by 'Krupa'
“Gosia has been fantastic! Not only has she been extremely knowledgeable but also very supportive with a willingness to answer ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Northwood
Dimension House, 3/4 Westbridge Close
Leicester
Leicestershire
LE3 5LW
0116 271 7121

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 89% 93% £175,000 £365,000
Lettings 98% 94% £285 £1,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
55 0 52 3 9 1 6 0 11 1
Areas covered
  • LE11
  • LE1
  • LE12
  • LE2
  • LE13
  • LE3
  • LE14
  • LE4
  • LE15
  • LE5
  • LE16
  • LE6
  • LE17
  • LE7
  • LE18
  • LE8
  • LE19
  • LE9
  • LE65
  • LE10
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NALS DPS TDS SAGEagent My deposits scheme
Rankings
Overall Overall
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Latest Properties

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“Excellent service from start to finish...”

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Apr 30,2018
Minithumbup
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Gosia Prazeniak
By: 'Emma'
Apr 30,2018
0 people found
this helpful
All dealing with Gosia was done in a very professional manner and I always felt that she will do her best to accommodate each process as easy as possible, which she did in the very best way. Her knowledge and positive attitude formed the basis ...
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Good
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“Proficient, resourceful, competent...”

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Apr 30,2018
Minithumbup
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Gosia Prazeniak
By: 'Neil'
Apr 30,2018
0 people found
this helpful
Gosia is one of the most organised & capable people you could wish to encounter, friendly & understanding, nothing is too much trouble....
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“Best Agent In Leicestershire...”

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Apr 30,2018
Minithumbup
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By: 'Adam'
Apr 30,2018
0 people found
this helpful
Very pleased with the team at a Northwood Leicester, particularly Gosia & Charly, who are both very professional, personable & thorough. I wouldn't hesitate to recommend their service....
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Comment on agent fees
Very reasonable
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“Outstanding service and care...”

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Apr 30,2018
Minithumbup
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Andy
By: 'Daniel'
Apr 30,2018
0 people found
this helpful
I have had the pleasure of working with both Gosia and Andy both of which are caring and professional. They always come back to me promptly and take the time to explain everything in detail. Strongly recommend other landlords to work with them....
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“Mr...”

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Apr 30,2018
Minithumbup
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By: 'Raj'
Apr 30,2018
0 people found
this helpful
Very helpful,friendly and answers all my points and very flexible when coming to a solution.Also makes me very comfortable when talking and listens to my views....
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Comment on agent fees
When comparing to other agents a little high
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“It's such a unique agency, excellent cooperation, excellent and immediate ......”

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Feb 06,2018
Minithumbup
By: 'Dariusz'
Feb 06,2018
1 people found
this helpful
It's such a unique agency, excellent cooperation, excellent and immediate support at all times, nice and trustworthy people, I highly recommend it !!!!...
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Comment on agent fees
Very nice person
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“Very good service. Staff are very polite and professional. Eliot ......”

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Jan 31,2018
Minithumbup
By: 'Claire'
Jan 31,2018
0 people found
this helpful
Very good service. Staff are very polite and professional. Eliot is very helpful and is always there to answer any questions. Extremely knowledgable....
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Comment on agent fees
Good
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“Eliot was very professional and attentive when I met him. ......”

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Jan 31,2018
Minithumbup
By: 'Harriet'
Jan 31,2018
0 people found
this helpful
Eliot was very professional and attentive when I met him. He carried out a pre check visit before I moved out and I felt reassured. On my actual moving day, everything went smoothly and to plan, job well done Eliot!...
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Comment on agent fees
Good service provided by Eliot
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“I have had the pleasure of working with Gosia for ......”

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Jan 30,2018
Minithumbup
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Andy
By: 'Chris'
Jan 30,2018
0 people found
this helpful
I have had the pleasure of working with Gosia for the last 6 months and I have been struck by how committed she is to both Landlords and Tenants alike. Nothing is too much trouble and I couldn't recommend her or her Agency highly enough,...
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“Helpful and lovely.great customer service.trusted and professional.care,......”

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Jan 05,2018
Minithumbup
By: 'Emmanuel'
Jan 05,2018
0 people found
this helpful
Helpful and lovely.great customer service.trusted and professional.care,easy to talk .good communicator.flexible and respectful.looking nice...
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Comment on agent fees
Not really bad.the fees are acceptable
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“Northwoods have been fantastic. We were in the property for 4 ......”

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Dec 13,2017
Minithumbup
By: 'Mr'
Dec 13,2017
0 people found
this helpful
Northwoods have been fantastic. We were in the property for 4 and a half years. They sorted any issues immediately. They kept us informed at all times. They are so professional. Eliot is fantastic...he would always call back and answer any question and take owner ...
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Comment on agent fees
Very affordable fees and is held by the correct authority
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“Excellent service. Got patience for its clients. And they reliable ......”

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Oct 29,2017
Minithumbup
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Gosia Prazeniak
By: 'Kwasi'
Oct 29,2017
0 people found
this helpful
Excellent service. Got patience for its clients. And they reliable when it comes to managing a property under brilliant conditions. It was great renting with you all....
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Comment on agent fees
Got patience and very professional. Goes an extra mile to make tenant comfortable with excellent services. Time concious too.
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“I've recently moved in to my property having been shown ......”

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Aug 30,2017
Minithumbup
By: 'Teacher'
Aug 30,2017
0 people found
this helpful
I've recently moved in to my property having been shown round by Eliot who was very helpful. Had a few minor issues when I first moved in, notably a leak under the sink and bathroom door that wouldn't lock. I reported these to Sophie in ...
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Comment on agent fees
Rent amount could always be cheaper, but on the whole it's probably reasonable given the good decorative standard of the property.
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“I have been a tenant of Northwoods for years and ......”

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Aug 30,2017
Minithumbup
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By: 'Smokey'
Aug 30,2017
0 people found
this helpful
I have been a tenant of Northwoods for years and I am always happy with their promt response to any issues. The staff are very helpful and friendly as well as the maintenance guys....
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Comment on agent fees
The fees are fair and resonable
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“The staff provide all round great service , and they are ......”

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Aug 30,2017
Minithumbup
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By: 'S.J.Khan'
Aug 30,2017
0 people found
this helpful
The staff provide all round great service , and they are efficient and dedicated. I would always recommend, and indeed have done so. Gosia and her team pay attention to detail and always follow up diligently. Great agency all round !...
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“I have been a tenant with Northwood for a few ......”

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Aug 30,2017
Minithumbup
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By: 'The'
Aug 30,2017
0 people found
this helpful
I have been a tenant with Northwood for a few years now and have never had any complaints. They are quick on getting back to me when I report maintenance issues and I would recommend them to anyone....
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Comment on agent fees
The fees are reasonable
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“I can't even to begin my gratitude for the help ......”

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Aug 29,2017
Minithumbup
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By: 'Mrs'
Aug 29,2017
0 people found
this helpful
I can't even to begin my gratitude for the help and service I have received from Gosia and Eliot during my move. They were both absolutely amazing and really took into account my personal circumstances and made me feel like they really cared. I have ...
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“Gosia and her team at Northwood's of Oadby provided us ......”

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Aug 24,2017
Minithumbup
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By: 'MF'
Aug 24,2017
0 people found
this helpful
Gosia and her team at Northwood's of Oadby provided us with a great service. We were provided with comprehensive information and excellent advice. The many questions that we raised were answered quickly and with a good level of detail. Thank you for your time and ...
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“Efficient friendly agent who have a healthy attitude to their ......”

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Aug 18,2017
Minithumbup
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Gosia Prazeniak
By: 'Robert'
Aug 18,2017
0 people found
this helpful
Efficient friendly agent who have a healthy attitude to their clients needs and requirements and make any dealing stress free ....
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Comment on agent fees
Fair
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“Northwood provided us with an excellent service when we rented ......”

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Aug 03,2017
Minithumbup
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By: 'Colin'
Aug 03,2017
0 people found
this helpful
Northwood provided us with an excellent service when we rented our property out using their guaranteed rent scheme. Gosia was very friendly and helpful, and we are happy to share our recommendation....
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Comment on agent fees
The fees were fair, and Northwood managing the tenancy and sub-let worked well for us.
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“Northwoods made are move very easy, they helped us in ......”

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Aug 02,2017
Minithumbup
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Gosia Prazeniak
By: 'Terry'
Aug 02,2017
0 people found
this helpful
Northwoods made are move very easy, they helped us in finding the right property in an area we love, they are always at the end of a phone to assist you, there fees are reasonable in comparison to other agents extortionate charges,...
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Comment on agent fees
Reasonable fees
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“I have been a tenant with Northwood since April 2017 and ......”

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Aug 01,2017
Minithumbup
By: 'AbiAlanna'
Aug 01,2017
0 people found
this helpful
I have been a tenant with Northwood since April 2017 and can not express how happy I have been with my renting experience. All documents are completed online making it easier to keep track of things. I was given plenty of notice when I was due ...
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Comment on agent fees
Good
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“Gosia very helpful throughout our tenancy from viewing the property ......”

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Jul 07,2017
Minithumbup
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By: 'M'
Jul 07,2017
0 people found
this helpful
Gosia very helpful throughout our tenancy from viewing the property to assisting during our 2 1/2 years there,and has been again in giving a reference for future rentals, would recommend to prospective tenants...
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Comment on agent fees
average
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“Northwoods managed my property in Leicester for 10 years following my ......”

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Apr 12,2017
Minithumbup
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By: 'MelG'
Apr 12,2017
0 people found
this helpful
Northwoods managed my property in Leicester for 10 years following my move to Bristol. Any issues were handled promptly and efficiently which gave piece of mind as a landlord as I was remote from the property. The property was left in excellent condition so had been ...
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“I used thr Northwood Leicester Branch 2 years ago to look ......”

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Nov 01,2016
Minithumbup
By: 'Big'
Nov 01,2016
0 people found
this helpful
I used thr Northwood Leicester Branch 2 years ago to look at a rented bungalow in Ratby Leicestershire and thought the customer service was good. The agent knew what he was talking about it was just a shame about the condition of the bungalow, which put ...
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Comment on agent fees
The agent at that time was good at his job well trained and helpfull in what he talked about the rented bungalow. I would say Northwood employ the right people who are very good at their job.
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By: Andy McGarrick
Nov 01, 2016
View all comments (1)
Thank you for your thoughts; much appreciated that you should go to the trouble of commenting. And yes, we try to ensure our team are always knowledgable, professionally competent, and just all-round-helpful - I'll ensure the guys get to see your comment. ...

“I had to deal with quite a few agents over ......”

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Sep 06,2016
Minithumbup
By: 'Anna'
Sep 06,2016
0 people found
this helpful
I had to deal with quite a few agents over last couple of years and Joanna is the most professional one. Always helpful and ready to deal with problems with the most positive attitude ever....
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“Northwood letting agents rent my dad's flat out for us ......”

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Sep 02,2016
Minithumbup
By: 'Martin'
Sep 02,2016
0 people found
this helpful
Northwood letting agents rent my dad's flat out for us and he has never been happier! Since we have been renting our property we have had no trouble at all. Excellent tenants, always pay the rent on time, and take brilliant care of our property! ...
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“We have recently had to put a buy-to-let property on ......”

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Aug 31,2016
Minithumbup
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Gosia Prazeniak
By: 'Kirstie'
Aug 31,2016
0 people found
this helpful
We have recently had to put a buy-to-let property on the market to sell, due to the loan coming to an end. Gosia at Northwood Leicester made sure we were able to keep the tenant happy right up to the completion, so the new owner ...
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Comment on agent fees
Reasonable - we knew the percent as it was in the rental contract
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“As a landlord living overseas, I am reliant upon the ......”

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Aug 30,2016
Minithumbup
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Gosia Prazeniak
By: 'Peter'
Aug 30,2016
0 people found
this helpful
As a landlord living overseas, I am reliant upon the Guaranteed Rent service from Northwood. For two years I have had great help from Gosia at the Oadby office, as we have had tenants completely plague her with rent payment issues, yet no hint of ...
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Comment on agent fees
Well, not fees as such - in fact no fees. Slightly less rent than the theoretical maximum on other agent's schemes, but when the rent stopped coming in I would have received NOTHING - with Northwood I still get the full contract. Great!
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By: Andy McGarrick
Aug 30, 2016
View all comments (1)
Peter: thank you for your comments. As I think you are now endorsing, the promises we made to you about the reliability you need, after having been let down by other agents' promises, have been proven correct, and I am delighted that the team here have supported you so well. Thanks for letting us know ...

“I'm incredibly happy with the service I received from the ......”

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Aug 29,2016
Minithumbup
By: 'Benny'
Aug 29,2016
0 people found
this helpful
I'm incredibly happy with the service I received from the staff at Northwood. They were incredibly helpful and very polite. I would definitely recommend....
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Staff picture Gosia Prazeniak
(90)
Staff picture Andy
(13)
No image available Abby
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the first instance, complaints are directed to the local office, Northwood (Leicester) Ltd, where any matters will be reviewed by the Director in an impartial fashion and a viewpoint reached as to validity of the complaint; this will be communicated to the client in writing. Thereafter, if this is deemed insufficient, issues can be elevated to the Franchise Office of Northwood (GB) Ltd, and if necessary then to The Property Ombudsman. The whole complaints procedure is available in written form on request.
Last updated at 11:47 AM 05/07/2018 by allAgents

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Branch - Leicester, LE3

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