0% sales valuation accuracy
0% sales fee satisfaction
Jun 16,2020
Jun 16,2020
0
people found
this helpful
this helpful
BEWARE!!!
Thanks for your non-existent courtesy call to say that the property we had an offer accepted on, is now no longer going ahead.
You told me that the buyer would remove the property from the market as soon as a survey was instructed on the property we were selling. We kept you regularly up to date about this and notified you when the survey happened.
9 days later, the property was still being marketed and it appears viewings have taken place after an offer has been accepted a memorandum of sale issued. Edwards Grounds declined to answer my questions about why the property had not been taken off the market.
I went to visit the vendor to get a better understanding of the mess caused. Edwards Grounds painted this picture of myself as a single man wishing to buy a 4 bedroom property and that I am happy to rent if this transaction didn’t go through. Where on earth did this rubbish come from? Clearly damaging to the trust the vendor had in the sale.
I am even more frustrated about being pushed to amend the mortgage offer and proceeding with the purchase as if the property was sold (I was instructed to do this to continue with the sale even though an agreement in principle was shown).
I am really disappointed with the service I have received as no doubt it has cost us our dream home, time and money.
Thanks for your non-existent courtesy call to say that the property we had an offer accepted on, is now no longer going ahead.
You told me that the buyer would remove the property from the market as soon as a survey was instructed on the property we were selling. We kept you regularly up to date about this and notified you when the survey happened.
9 days later, the property was still being marketed and it appears viewings have taken place after an offer has been accepted a memorandum of sale issued. Edwards Grounds declined to answer my questions about why the property had not been taken off the market.
I went to visit the vendor to get a better understanding of the mess caused. Edwards Grounds painted this picture of myself as a single man wishing to buy a 4 bedroom property and that I am happy to rent if this transaction didn’t go through. Where on earth did this rubbish come from? Clearly damaging to the trust the vendor had in the sale.
I am even more frustrated about being pushed to amend the mortgage offer and proceeding with the purchase as if the property was sold (I was instructed to do this to continue with the sale even though an agreement in principle was shown).
I am really disappointed with the service I have received as no doubt it has cost us our dream home, time and money.
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Latest Reviews
16th Jun 2020
reviewed by 'Scott'
15th May 2015
reviewed by 'Katrina'
24th Jul 2014
reviewed by 'culcheth'
Opening Hours
Address
Edwards Grounds
455 Warrington Road
Culcheth,Warrington
Cheshire
WA3 5SJ
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jun 16,2020
Jun 16,2020
0
people found
this helpful
this helpful
BEWARE!!!
Thanks for your non-existent courtesy call to say that the property we had an offer accepted on, is now no longer going ahead.
You told me that the buyer would remove the property from the market as soon as a survey was instructed on ...
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read full review
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May 15,2015
May 15,2015
3
people found
this helpful
this helpful
I cannot even start to describe the shoddiness of this company. Filthy house constant problems with bathrooms, front door, no heating or hot water for over a week, agents constantly no help whatsoever? Please please please do not ever use this pathetic company!!...
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Jul 24,2014
Jul 24,2014
2
people found
this helpful
this helpful
Truly terrible customer service. We decide to short term rent whilst house hunting. We were shown the property by Andrew and agreed to rent. We were promised an inventory would be left for us, it wasn't. The property had not been cleaned, old mail was ...
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What agent could do to change your mind?
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Comment on agent fees
Their admin fees are extortionate
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
